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Our reviews

  5  
337 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, friendly, reliable, supportive, local expert, clear communication.
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Seller review
Exceptional Service from True Superstars
3 months ago
Exceptional Service from True Superstars

Blair, Kristina and the whole from Team Pointon Lodge Real Estate were absolutely exceptional to work with. From start to finish they were professional, knowledgeable, and incredibly supportive. They communicated clearly, kept me well informed, and I always felt like they genuinely cared about getting the best outcome for me. This was the first home I have sold and I needed a lot of guidance and help throughout, I couldn’t recommend them more highly, just Superstars!

Blair PointonKristina Emson
Seller review
Our agent was professional, supportive, and made the whole process easy for us.
3 months ago
Our agent was professional, supportive, and made the whole process easy for us.

We had a wonderful experience working with our agent to sell our home. They were professional, knowledgeable, and always kept us informed throughout the entire process. Communication was excellent, and we felt supported every step of the way. We would highly recommend them to anyone looking to buy or sell a property.

Johnny LeeBlair Pointon
Seller review
Very impressed
3 months ago
Very impressed

After talking to 2 different companies, very happy with choosing Team BP esp Kiah who regularly keep us updated. Would use again to sell in Hamilton in future.

Kiah CarterBlair Pointon
Seller review
Professional Team
3 months ago
Professional Team

Very professional. Great communication with a good market knowledge and plan to match.

Blair PointonKristina Emson
Buyer review
Couldn’t have asked for more!
3 months ago
Couldn’t have asked for more!

We highly recommend Kiah. Her communication was excellent, and her support throughout the process of buying our first home was invaluable. She guided us every step of the way, answered all our questions, and made the experience feel far less overwhelming. We’re so grateful for her professionalism and care.

Kiah CarterBlair Pointon
Buyer review
Best person to have in your corner
3 months ago
Best person to have in your corner

Kiah was absolutely amazing to work with. She went above and beyond to help us get in the best position possible and secure our first home. Can’t thank her enough for all her hard mahi sourcing quotes, organising lists of open homes and being there every step of the way. Being a first home buyer, I had no idea where to start and felt so supported having Kiah by our side. Can’t thank you enough!! We are so happy with our house and can’t wait to move in.

Kiah CarterBlair Pointon
Seller review
Five Stairs
3 months ago
Five Stairs

Working with Kristina Emson on the marketing and sale of my flat was an exceptionally positive experience from start to finish. Kristina approached the entire process with professionalism, energy, and a clear understanding of both the local market and my personal needs. What stood out most was her genuine commitment; she didn’t just list the property; she championed it. Kristina communicated clearly at every step, ensuring I was informed, prepared, and confident in each decision. Her marketing strategy was thoughtful and effective, presenting the flat in a way that highlighted its strengths and maximised interest. Throughout the process, Kristina demonstrated integrity, reliability, and a level of care that went well beyond expectation. She balanced honest advice with an unwavering focus on achieving the best possible outcome. The result was a smooth, stress-free sale, handled efficiently, confidently, and with genuine pride in her work. I would not hesitate to recommend Kristina Emson to anyone looking for an agent who is hardworking, trustworthy, and exceptionally skilled. She made the entire experience straightforward and rewarding, and I am deeply appreciative of her dedication and professionalism.

Kristina EmsonBlair Pointon
Buyer review
Kiah Carter
4 months ago
Kiah Carter

Kiah was very patient, thorough, listened, communicated well, and gave us space when needed. She focused her search for us on what was on our criteria, would provide honest feedback on any we suggested also. I remember her telling me, you need to love it. It may be take a bit of time but we will find it.

Kiah CarterBlair Pointon
Seller review
Prompt Action Sale
4 months ago
Prompt Action Sale

Johnny had sold our last property and he did it again. His honesty, prompt response and actions are what we appreciate most. Added to his market knowledge, his willingness to help is another plus factor. His team provided good communication and timely updates. Highly recommend to anyone who wants a reliable agent to sell his/her property.

Johnny LeeBlair Pointon
Seller review
Beyond thankful!
4 months ago
Beyond thankful!

We are absolutely blown away with Kristina, Blair and the team. I have to be honest, selling our beloved home made me very nervous, but this team had everything in control. Precise organisation right from the beginning, we are thankful for the wonderful attention to detail, and the open and quick communication with all, has been nothing but comfortable and made this journey of ours incredibly smooth. It has been a pleasure to work with you all. We have nothing but great things to say, and we will continue to share our experience with others. You are an amazing team, who work extremely well together. Thank you all, for making this bitter sweet moment of ours come to fruition. Thankful beyond words. Aa maatou mihi nui, Thompson Whaanau x

Kristina EmsonBlair Pointon
Seller review
Exceptional Service, Professionalism, and Communication
4 months ago
Exceptional Service, Professionalism, and Communication

We had a great experience working with Johnny as our real estate agent. He demonstrated excellent market knowledge, outstanding communication, and a high level of professionalism throughout the entire selling process. Johnny was very helpful in every aspect. As we are overseas, he handled everything for us, including arranging repairs and maintenance and ensuring the property was kept in good condition at all times. He consistently kept us updated on the current market, provided detailed feedback after every open home, and followed up promptly with interested buyers. We truly appreciate the effort Johnny put into managing the entire selling process so smoothly and efficiently. We would highly recommend him to anyone looking for a reliable and dedicated agent.

Johnny LeeBlair Pointon
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