Our profile

Our reviews

  4.9  
191 reviewsacross 5 different locations, showing 12.
Our qualities as told by our client reviews: attentive, supportive, proactive, reliable, well-prepared, clear communication, local expert.
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Buyer review
Punctual, polite and professional.
3 days ago
Punctual, polite and professional.

I found Grant to be punctual, polite and professional. He liaised well between myself and the vendor, and was attentive, diligent and quick to respond to communications.

Grant Cochran

Grant Cochran

  5   (27 reviews)
Seller review
He listened he communicated he cared
5 days ago
He listened he communicated he cared

Grant was available whenever we had a query. He certainly understood the market, and was enthusiastic throughout the process.

Grant Cochran

Grant Cochran

  5   (27 reviews)
Buyer review
A nice smooth purchase, thank you
15 days ago
A nice smooth purchase, thank you

Pete, obviously know the local market and who to speak with, A good experience buying our building section. Thank you

Pete Bestwick

Pete Bestwick

  4.8   (24 reviews)
Seller review
Incredibly helpful, proactive and true professional throughout
15 days ago
Incredibly helpful, proactive and true professional throughout

Terri has been an exemplary agent for us and we would strongly recommend her. From the outset she dealt with marketing the property and showing prospective buyers around in a very professional way and generating good interest. Once we had our buyer it turned out there were some council permissions that we needed to acquire and Terri was instrumental in helping us obtain these. Her advice and guidance through the whole process made everything run extremely smoothly and we are very grateful to her for all her efforts. Our lawyer was hugely complimentary about Terri, saying Terri was very efficient and our lawyer pointed out that as a result of that efficiency she had charged for fewer billable hours than she otherwise would have done with other agents.

Terri Robinson

Terri Robinson

  5   (57 reviews)
Buyer review
buying from overseas
17 days ago
buying from overseas

We purchased a house with Terri from WA. She had been recommended by friends who had a great experience buying through her. Not such an easy thing buying a property through photos without getting the feel of a place. Terri was absolutely top class in organising our friends to view the place , giving us loads of relevant information and negotiating an acceptable deal for both parties. Always punctual in returning phone calls, always happy with a great sense of humour , the type of person who builds trust in you through her awesome demeanour . We could not have had a better person to deal with and can't wait to meet her when we get to Kerikeri. Also a shout out to other members of Real staff who helped along the way namely Sharon and Andrea.... many thanks....Griff.

Terri Robinson

Terri Robinson

  5   (57 reviews)
Buyer review
Positive, proactive, professional, approachable, stepwise approach!
17 days ago
Positive, proactive, professional, approachable, stepwise approach!

Terri was exceptional with helping us navigate a complicated sale of our home, and purchase of a beautiful new home. She had great knowledge of market value which allowed us to enjoy a multi offer situation on our property. Her knowledge and connections within our community is undeniable and if she doesn’t know the answer, she quickly finds it out from the appropriate professional (in council, surveyors, pool relocators, lawyers etc). She applied minimal to no pressure to us when hard decisions were needed, but made us gently aware of the pros/cons of these decisions. When Terri was away for a few weeks, so made sure we were aptly looked after by Joanna; we always felt cared for and supported. This is the biggest purchase of our lives so far and it has been a pleasure to work with Terri throughout. Settlement date in 12 days now and we just can’t wait! We would love to work with Terri and Joanna in the future, but for now (and the next 10-20 years hopefully) we will just be enjoying our lovely new home that she helped us obtain.

Terri Robinson

Terri Robinson

  5   (57 reviews)
Seller review
Excellentgr
23 days ago
Excellentgr

Easy to deal with and knowledgeable

Andrea Magill

Andrea Magill

  4.9   (34 reviews)
Buyer review
Great help
about 1 month ago
Great help

Very responsive, clear and helpful with our questions.

Andrea Magill

Andrea Magill

  4.9   (34 reviews)
Buyer review
Fantastic experience with Terri at Real
about 1 month ago
Fantastic experience with Terri at Real

We had such a great experience buying our home through Terri. She was super helpful, knowledgeable about the property, and always quick to respond to any calls or emails. She made the whole process feel easy and was absolutely lovely to deal with from start to finish. We really appreciated all her help and would happily recommend her to anyone looking to buy a home. Thank you for making the experience such a positive one, Terri! ❤️

Terri Robinson

Terri Robinson

  5   (57 reviews)
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