We truly hit the jackpot having Banson and his team, Gary and Shawn, help us purchase our first home. From the moment we met them, they took the time to really listen to our requirements, show us homes that aligned with our expectations, and guide our thinking by sharing their experience, knowledge, and expertise in real estate. That journey led us to our first property, which we purchased through them, and the entire process was a great experience. At no point did we ever feel pushed, forced, or rushed, in fact, it was the complete opposite. Banson’s early advice to take our time and reflect on our short- and long-term goals was invaluable. From there, the team supported us through negotiations, acted in our best interests, ensured pre-settlement fixes were taken care of, and consistently followed up to make sure we felt supported every step of the way. Buying a first home can be stressful with so many decisions to make, but they made the process feel manageable and even enjoyable. Most importantly, we felt genuinely cared for as people. It never felt like “just a sale”, instead, it felt like Banson and the team were invested in building a long-lasting relationship. All three were fantastic, but a special shoutout to Shawn, who went above and beyond in every interaction, showing real care, holding vendors to high standards, and taking pride in their job. We’ll absolutely be using them again in the future and can’t recommend them enough, especially for first-time buyers. Thank you again, Banson and team, no wonder you’re the number one branch!
Banson Chong
