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Our reviews

  4.9  
238 reviewsacross 48 different locations, showing 12.
Seller review
Wonderful Experience
4 days ago
Wonderful Experience

Our experience with Holly and the team was excellent. They worked tirelessly to sell our house showing a strong sense of the market, an aptitude for communicating with both us and our prospective buyers, as well as genuine desire to see us get the best result possible. I was especially impressed by their willingness to work around our family's schedule when it came to open homes and viewings. We felt listened to and informed throughout the process.

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
Seller review
Very Professional,  Courteous and Kind
5 days ago
Very Professional, Courteous and Kind

We cannot speak highly enough of Emma who handled the Sale of our property whilst we are now living overseas. Throughout the entire process, she provided outstanding service, keeping us regularly updated on market prices, buyers interest, offers received, and bidder activity. Her communication was exceptional , ensuring we always felt informed and involved despite living in Australia. Unfortunately, prior to listing our property, we experienced a very difficult situation with Anthony Bown ( Port Hill Builders, Smith and Son, BCA Construction ) who had failed to follow the required Consents and paper trail whilst renovating our property many years ago. This created considerable stress and uncertainty which was already an important and challenging time for us. Emma went above and beyond, helping us navigate this extremely difficult situation with patience, professionalism and Genuine care. She also recommended Builders and Solicitors who were helpful throughout the process making everything much easier to handle from Australia. Her dedication, honesty, professionalism and commitment to us was truly exceptional. We will always be grateful for the support she gave us, particularly during such a challenging period. She is an outstanding real estate agent who genuinely cares about her clients and goes far beyond simply selling a property We would wholeheartedly recommend Emma and her team for selling a property.

Emma Shine

Emma Shine

  5   (49 reviews)
Seller review
Great experience from start to finish
5 days ago
Great experience from start to finish

Emma has been a pleasure to work with for the sale of our house. She gave us good advice pre sale on presentation of the property, was always available during the sale process with very fast communication and exuded an air of calm professionalism throughout.

Emma Shine

Emma Shine

  5   (49 reviews)
Seller review
Amazing at guiding me through the process.
7 days ago
Amazing at guiding me through the process.

Hannah was amazing at helping me every step of the way as I have never sold a house before. Because I was selling from out of town there were things I couldn't do myself and she made it super easy. I am grateful for all her help. Would 100% recommend her to anyone wanting to buy or sell. I also brought my house through Hannah 8 years ago and she was just as fantastic then.

Hannah Strickland

Hannah Strickland

  5   (23 reviews)
Seller review
Overall a great experience
10 days ago
Overall a great experience

A great experience from losing through to sale always informed and pushing the sale forward

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
Seller review
Above and Beyond from Start to Finish
11 days ago
Above and Beyond from Start to Finish

Fantastic experience working with Ricky, Sydnee and the rest of team. Great outcome was achieved at auction and a huge amount of effort was put into marketing the property successfully. Sydnee was incredibly detailed orientated and handled the entire process seamlessly. She liaised with our lawyer and the buyer on our behalf and kept us promptly up to date with her approachable yet honest communication style which we really appreciated. Definitely would recommend the team and would 100% use them again.

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
Seller review
Excellent communication and guidance from Holly and Ricky.
14 days ago
Excellent communication and guidance from Holly and Ricky.

We were so impressed by the experience of selling our house with Ricky and Holly. We had great communication, they kept us included and up to date with every step in the selling process. We also appreciated their experience and understanding of the current market conditions. They guided us on what to expect with the value of our home as well as advice for how best to advertise and connect with buyers. Thank you Ricky and Holly! We would absolutely work with Ricky and Holly in future and would recommend them to anyone looking to sell their house.

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
Seller review
Great communication
14 days ago
Great communication

Emma was very diligent and worked hard for the sale , we regret focussing on one buyer that didn’t end very well for us.

Emma Shine

Emma Shine

  5   (49 reviews)
Seller review
Excellent communication and helpful guidance
15 days ago
Excellent communication and helpful guidance

The team made the journey easy to understand and kept us up to date with everything that was going on. They made sure to make the most of every opportunity that presented itself a d we walked away with a great result. Thanks especially to Dominica

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
Seller review
Charlotte worked hard for this one
16 days ago
Charlotte worked hard for this one

Charlotte was my representative on Holly's team. She was competent and confident. And whilst this sale took some time, with a few upsets along the way, she remained dedicated to the task. Communication was excellent.

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
Seller review
12/10 AGENT. EMMA IS THE BEST.
26 days ago
12/10 AGENT. EMMA IS THE BEST.

Emma is the BEST! No two ways about it. Selling a house requires a huge amount of trust in the agent. I can’t imagine this process with anyone but Emma. Emma has now sold two properties for me, each one being my HOME. Emma gets this, she gets the value of the home, she gets the emotion tied into it, and she kept me informed the entire way. Emma provided in dept updates each step of the way (often daily!) whether it was a quick text or a call. Emma is proactive in finding leads and angles that haven’t been thought of, she communicates openly and thoughtfully and she will do the work. Emma oversees things with such a high level of detail that she just doesn’t miss things. She manages a complex operation with viewings, photos, changing the write up, keeping the ad relevant, targeting social media and more. I know for a fact that my house wouldn’t have sold, and I would have been a thousand times more frazzled without Emma. I couldn’t recommend her more.

Emma Shine

Emma Shine

  5   (49 reviews)
Seller review
Extremely great
29 days ago
Extremely great

I was not good at knowing how it all worked It was explained very well and they were very good at showing me how the sales , open home and interested people

Holly Jones & Ricky Cave

Holly Jones & Ricky Cave

  4.9   (193 reviews)
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