Our profile

Our reviews

  4.9  
159 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, dedicated, responsive, well-prepared, friendly, local expert, clear communication.
Was this helpful?
Seller review
Our go to Agent
about 2 years ago
Our go to Agent

We always use Rachel as she is extremely professional, communicative and comes to you with facts... not pie in the sky. Her negotiating skills are second to none but always done with a firm kindness and not pushy. Rachel understands that at the end of the day the important decisions are not made by her but by you and the buyer and she will work tirelessly to help both parties come to an agreement . Do not hesitate to employ Rachel's skills, you won't be disappointed.

Rachel Cole
Buyer review
Very good
over 2 years ago
Very good

Rachel was easy to communicate with. Kept me updated with a high degree of professionalism and knowledge. The whole process was was complete and easy.

Rachel Cole
Seller review
A professional.
over 2 years ago
A professional.

As of today (14.3.2024), I found Rachel to be a good communicator, a good listener, always getting back to us and chasing up appropriately and politely with new material, documentation and information. Was all that I expect and got us the result we were seeking. I’d have no problem recommending Rachel to others selling or buying property and would be happy to go with her again. A pleasure to deal with.

Rachel Cole
Seller review
Carefree experience
over 2 years ago
Carefree experience

Rachel was very up to date with market knowledge and able to push our property through various online avenues. She has very prompt communication and we never felt left in the dark. Is very personable and warm and has a lot of tools in her toolkit to get your house sold.

Rachel Cole
Seller review
Rachel was very supportive and easy to work with
over 2 years ago
Rachel was very supportive and easy to work with

Being an out of town seller Rachel was very supportive and helped organise the Cleaning and Lawn Mowing of the property. We received weekly updates and regular contact keeping us updated. Rachel was very easy to work with and we would recommend her to anyone looking to sell or buy a property. 10/10

Rachel Cole
Seller review
Great communication
over 2 years ago
Great communication

Thank you, Rachel, and Haycie for helping us into our first home! Very smooth process.

Rachel Cole
Seller review
Very Happy Vendors
over 2 years ago
Very Happy Vendors

Choosing Rachel to market our family home was an excellent decision. We loved her calm and friendly manner along with her professionalism, enthusiasm and excellent communication. She was an absolute pleasure to work with and we couldn't fault a single thing during the whole process, it was seamless and stress-free! We would definitely recommend her to anyone who wants to sell their property.

Rachel Cole
Seller review
Professional Friendly and Caring
over 2 years ago
Professional Friendly and Caring

From the moment Rachel came to my home of 25years I felt that she was the one to market my home for me. Rachel listened to my every need and understood where I was coming from. Professional in every way but with a caring friendly manner made me feel at ease . Rachel always kept me posted on on all the viewings etc. I would have no hesitation in recommending Rachel to my family or friends if buying or selling there home. Thankyou Rachel you are a STAR

Rachel Cole
Seller review
A very knowledgable and professional agent
over 2 years ago
A very knowledgable and professional agent

Rachel was very approachable and professional in her dealings with us. She knew the market and was ready to advise at all times of negotiation. Her assistant, Haycie, did most of the Open Homes. She was always very friendly and presentable

Rachel Cole
Buyer review
Professional and caring
over 2 years ago
Professional and caring

We’re so appreciative to have been working through our recent house purchase with Rachel. Her professional and caring nature has been so valued while we worked through a few tricky moving pieces. A clear communicator for sure!

Rachel Cole
Buyer review
We had to change our review to - will not recommend
over 2 years ago
We had to change our review to - will not recommend

Initially we thought Rachel was great. We made an offer on the property with the condition that our property needs to sell. And she was great at keeping us updated and clear communication. Another offer was received and we had only a few days to go unconditional (which we did). Once the other offer was on the table Rachel was rude and not pleasant to deal with (she was not aware that we would be able to go unconditional). The property was on the market for more than 4 months and her lack of knowledge and care was shocking. After the property went unconditional and we had any questions she shrugged her shoulders and made no attempt to help, and it was very frustrating dealing with her. Will not recommend her services to anyone buying or selling! This was our experience and opinion.

Rachel Cole
Buyer review
Honest and helpful
over 2 years ago
Honest and helpful

Working with Rachel and Haycie, we found piece of mind purchasing our first home in NZ. They are very responsive and helpful providing us necessary information and help. Thank you so much Rachel and Haycie.

Rachel Cole
73 - 84 of 159
© 2026 RateMyAgent