We had to change our review to - will not recommend
Initially we thought Rachel was great. We made an offer on the property with the condition that our property needs to sell. And she was great at keeping us updated and clear communication. Another offer was received and we had only a few days to go unconditional (which we did). Once the other offer was on the table Rachel was rude and not pleasant to deal with (she was not aware that we would be able to go unconditional). The property was on the market for more than 4 months and her lack of knowledge and care was shocking. After the property went unconditional and we had any questions she shrugged her shoulders and made no attempt to help, and it was very frustrating dealing with her. Will not recommend her services to anyone buying or selling! This was our experience and opinion.