We interviewed and received proposals from three established agencies in Taupo. We chose Rachel and Kylie at Tremains to sell our modest first-home buyers, former rental property for a number of reasons: their strong track record and relaxed team approach, good agency support from Tremais, their honest appraisal and valuation of our property, clear understanding of the current and challenging market conditions, their sales strategy, and their practical advice on how to best present the property and provide the best information to attract potential buyers. Rachel also introduced is to her trusted support team: a handyman and a house stager who did a wonderful job turning our average-looking duckling into an attractive-looking swan. We appreciated Rachel and Kylie's team approach with us, and their willingness to adapt and respond to circumstances as the sale played out. Thanks to Rachel and Kylie's marketing strategy, and their lists of active buyers, and the support of their fellow Tremains agents, we had 3 signed offers submitted within 6 days of the house going on the market. In less than 10 days we had a signed agreement, at a price point we were comfortable with. Until the property went unconditional two weeks later they continued to host open homes and report on interest. In the face of a very challenging buyer's market in April-May 2023, with a large number of properties on the market and buyers with lots of options, we were able to sell our house for a good price, with minimal conditions. We've worked with a number of agents over the years and highly recommend Rachel and Kylie. We are grateful for their hard work, great advice, and real estate smarts'.

Rach and Kylie were a real pleasure to work with. They were extremely patient and made the process easy. Highly recommended

Rachel was thorough, professional and great to work with. She kept me informed at all times, and answered all of my many questions. She is honest and forthright, and went well above and beyond. Would happily recommend her.

Rachel gave us a realistic price range for our home and had it sold before it even hit the market! She was extremely professional and made all the arrangements on line while we were on holiday. We could not have hoped for a better, quicker result, which allowed us to move on to our new home. Thanks so much.

We have had the pleasure of working with Rachel when we brought and have recently sold 2 properties with her. She works very efficiently, even when a tight deadline was set. Rachel is an excellent communicator and kept us updated every step of the way. Rachel and Kylie work very hard to find the right buyers and don’t stop until the job is done. Thank You so much for your extreme effort in helping sell our latest property.

Rachel has helped us to purchase our first home. We found her to be incredibly helpful, honest and informative. She went the extra mile by talking to other agents and exploring all possible properties that met our criteria. Thank you.

Professional and efficient

Great communication, took care of everything and made the experience as stress free as possible. Got us a good price and negotiated settlement date and conditions to suit us.

I was impressed with how Rachel would help me and present the property. I felt they work to a very high standard of service and always very prompt in all communications. I would recommend Rachel to anyone.

Kylie was very caring and genuine when we brought a house through her. From the get go she was non-judgmental towards us and honest with her answers about the house if we had questions and if she didn't know would get back to us. This was different to what we experienced in comparison to other real estate agents. Highly recommended. A++++

Kylie presented good knowledge of the current market making for an efficient sale. Communication on each stage of the sale was great even through the holiday season. It was our first time selling and Kylie made the complete process easy with her professional but down to earth approach. Thank you!

Rachel has a pleasant manner, she is very helpful and easy to deal with, when phoned or emailed she answered all our questions promptly.