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Our reviews

  5  
105 reviewsacross 13 different locations, showing 12.
Our qualities as told by our client reviews: honest, supportive, easy to work with, friendly, responsive, local expert, clear communication.
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Seller review
Caring, thoughtful, professional and dedicated to get the best result
about 1 year ago
Caring, thoughtful, professional and dedicated to get the best result

We chose Rach and Kylie as our agents because they are so down to earth, and they listened to what we needed. They were well aware of the local market and their communication was awesome. Their marketing campaign was brilliant and the decision to sell by auction was absolutely the right one. Selling and buying a property can be stressful, but if you go with Rach and Kylie, they take the stress out of it. We 100% recommend Rach and Kylie and the team at Ray White.

Rachel Thomas
Buyer review
Outstanding Agents Who Truly Care!
about 1 year ago
Outstanding Agents Who Truly Care!

We had an incredible experience working with Kylie and Rachel to buy our home in Taupo. From the very beginning, they took the time to understand exactly what we were looking for. Their communication was excellent—we always felt informed, supported, and confident throughout the process. It was clear that they genuinely cared about getting the best outcome for us, and we truly appreciated their dedication and professionalism. If you're looking for agents who go above and beyond, we highly recommend Kylie and Rachel!

Rachel Thomas
Seller review
Remarkable Success by a remarkable team
over 1 year ago
Remarkable Success by a remarkable team

Rach and Kylie were enthusiastic, knowledgeable, reassuring and supportive throughout the process of marketing and selling our home. Their advice was spot on and while we were not keen on auctions, they navigated us through to a very successful auction day, held on site. They are clearly passionate in their roles and there was not a moment that we felt that they were not 100% engaged with getting the best possible outcome.

Rachel Thomas
Seller review
Spring Sale
over 1 year ago
Spring Sale

Several years ago when I purchased my property it was Rachel whom facilitated the sale and proved very helpful, this extra care and communication proved vital and she succeeded. Therefore I was always going to use her excellent skills, now coupled alongside Kylie, to sell my property as my circumstances changed. Both ladies proved excellent in all areas of selling and always provided updated information and constant clear communication during the process. We succeeded in gaining a good result and I would definitely recommend both ladies and Ray White to future buyers/sellers.

Rachel Thomas
Seller review
Fantastic outcome!
over 1 year ago
Fantastic outcome!

As over-seas sellers, Rachel and Kylie made the process of selling our holiday home is Taupo very easy. All communications and feedback were prompt and realistic, and we relied on their local knowledge to achieve a positive result. We hope the new owners enjoy the home as much as we did.

Rachel Thomas
Seller review
Stellar experience with these ladies
over 1 year ago
Stellar experience with these ladies

Kylie and Rach were wonderful to work with. They understood my drivers to get my home sold and leave town as quickly as possible whilst balancing my need for a decent sale price. Throughout the process they kept me informed and were relentless in finding buyers for the property. It was exceptionally well marketed and sold with only three open homes. It is a beautiful home but the marketing presentation of it was exceptional and captured attention from out of town buyers who could really appreciate it from the photos and video which were of very high quality. I can't recommend Kylie and Rach enough to you. They got the job done quickly and efficiently and were a wonderful support during a difficult and stressful relationship break up sale.

Rachel Thomas
Buyer review
Good on all counts. Communication pleasant and professional, sales data was provided.
over 1 year ago
Good on all counts. Communication pleasant and professional, sales data was provided.

Coming from out of the area, so I asked for a private viewing, which was fine. Kylie spoke about the current market and trends plus provided me with recent sales data to help me make my decision. This helped me to put in an offer, which was accepted. The subsequent purchase facilitated by Kylie went very smoothly. All in all a straight forward non stressful experience. It was also a pleasant surprise after the purchase to be presented with a house warming gift.

Rachel Thomas
Seller review
So Easy to sell
almost 2 years ago
So Easy to sell

I sold my property whilst living out of town and these ladies were excellent and kept me informed every step of the way...highly recommend

Rachel Thomas
Seller review
10/10 Review for 18 Mayfly Grove
almost 2 years ago
10/10 Review for 18 Mayfly Grove

Rachel was very friendly, approachable and informative about the market. She also had fabulous communication and kept us in the loop every step of the way. Would highly recommend Rachel for a successful sale of your property!

Rachel Thomas
Seller review
10/10 review for 2/12 Tui Street
almost 2 years ago
10/10 review for 2/12 Tui Street

10/10 - Rachel was excellent in every aspect of the sales process including marketi ng, promotional and keeping us informed all the way. Her enthusiasm professional approach was outstanding and got the perfect result.

Rachel Thomas
Seller review
Awesome people, great to deal with!
about 2 years ago
Awesome people, great to deal with!

It was a great experience dealing with Rach and Kylie. From the first introductions they were both very friendly, professional and knew what they were talking about. They made the whole sale process super easy and had great communication throughout. I would highly recommend dealing with Rach and Kylie. Thank you, Lisa.

Rachel Thomas
Seller review
10/10 Review for 1/17 Whetu Place
about 2 years ago
10/10 Review for 1/17 Whetu Place

10/10 Rachel made it easy. From start to finish she guided me through the process of selling my house. There was always lots of good information when i had questions (and there were plenty). It was never any trouble when things popped up to get them resolved.

Rachel Thomas
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