10/10 From day one of being in touch with Rachel, who came recommended, she stood out from competitors I was getting proposals from. Rach is personable, professional and went the extra mile from our first conversation. Not only did she tell me what she would do, she delivered! Rach made the sale smooth, easy and stress free!
Rachel is a fantastic person and agent! She is very genuine and she knows her stuff.
10/10 - Rach and Kylie are the best ever Real Estate agents we have had! They are so professional, and we couldn't fault anything. They both have lovely personalities so are easy to talk to. We always felt they had our best interests at heart. Nothing was ever too much trouble and we felt that they went the extra mile for us to get the best result possible. We would 100% recommend them to others.
10/10 Loved working with Rachel. Very easy to get along with and very honest. Have worked with her before. Great communication which is a must when selling.
10/10 A very professional & honest agent. Rachel, was a breath of fresh air & a great help with her professional & easy to understand manner. No hard sell here. Rachel listened to how we were feeling about the sale & were so very helpful in explaining all the ins & outs of the sale & insured a smooth problem free marketing campaign & very successful auction.
10/10 "Rachel is very knowledgeable and made us feel confident and comfortable in the process"
10/10 "Very helpful and always keeps us updated on the property every now and then. Highly recommended!"
10/10 Rachel was an absolute superstar who understood what we were out to achieve and knew how to make it happen. She was supportive when she needed to be and forthright and honest which is what you want in a real estate agent. I can not recommend her any more and will certainly be engaging her on the next step of our journey
10/10 Rachel is a lovely, bright and positive person, a delight to deal with, very professional and has made the whole sales process a breeze. Her marketing plan was great, extremely well presented and got a result!
We were keen to work with Rachel again as we were impressed with her professionalism when we worked with her five years ago. Our decision was 100% the right one - from day one Rachel and Kylie were by our sides, ensuring that they understood our expectations and guided us through the market conditions. The team is cohesive, knowledgeable and always available. I really couldn't fault them or think of anything they could do better. Big thanks to the 'Dream Team' that is Rachel and Kylie.
We interviewed and received proposals from three established agencies in Taupo. We chose Rachel and Kylie at Tremains to sell our modest first-home buyers, former rental property for a number of reasons: their strong track record and relaxed team approach, good agency support from Tremais, their honest appraisal and valuation of our property, clear understanding of the current and challenging market conditions, their sales strategy, and their practical advice on how to best present the property and provide the best information to attract potential buyers. Rachel also introduced is to her trusted support team: a handyman and a house stager who did a wonderful job turning our average-looking duckling into an attractive-looking swan. We appreciated Rachel and Kylie's team approach with us, and their willingness to adapt and respond to circumstances as the sale played out. Thanks to Rachel and Kylie's marketing strategy, and their lists of active buyers, and the support of their fellow Tremains agents, we had 3 signed offers submitted within 6 days of the house going on the market. In less than 10 days we had a signed agreement, at a price point we were comfortable with. Until the property went unconditional two weeks later they continued to host open homes and report on interest. In the face of a very challenging buyer's market in April-May 2023, with a large number of properties on the market and buyers with lots of options, we were able to sell our house for a good price, with minimal conditions. We've worked with a number of agents over the years and highly recommend Rachel and Kylie. We are grateful for their hard work, great advice, and real estate smarts'.
