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Our reviews

  5  
301 reviewsacross 23 different locations, showing 12.
Our qualities as told by our client reviews: friendly, supportive, easy to work with, honest, responsive, local expert, clear communication.
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Seller review
Mel Hayes Was Our Star
over 1 year ago
Mel Hayes Was Our Star

Mel Hayes was our Star 🌟 when entrusting her to sell our property in The Lakes Tauranga. Julie and I attended an Open Home one Sunday and meet Mel whom welcomed us in with warmth, big smile and very informative property information. We had just started looking for a suitable property for our next step, and we never hesitated in entrusting Mel to list our property. Mel was very thorough with all her work, from listing, photos, vendor reporting, keeping us well informed to get our dream result. We highly recommend anyone looking for a trusting Salesperson to call Mel. She is delightful to deal with and a pleasure to have on your team. And her before and after sales work is fantastic. Mel was a Star and Julie and I wouldn't hesitate to use her talents again. Kind Regards Julie and John

Mel Hayes
Seller review
Excellent
over 1 year ago
Excellent

Second time I’ve used Liam and his team and it just gets better. They pitched the property right and it had great interest, good communication throughout the process and always aiming for great results keeping in mind what I wanted from the whole process Will definitely be using in the future and would highly recommend

Liam Layland
Seller review
Absolutely amazing! Selling made simple!
over 1 year ago
Absolutely amazing! Selling made simple!

Selling my home with Sharnika was an incredible experience! She made the entire process smooth and stress-free, offering expert advice and always prioritizing my best interests. Her in-depth knowledge of the market and exceptional negotiation skills helped me get a great price for my property. The use of digital online signatures made everything so convenient—fast and hassle-free. Sharnika is professional, reliable, and truly cares about her clients. I couldn't have asked for a better agent and highly recommend her to anyone looking to sell!

Sharnika Dowthwaite
Seller review
What a pleasure it’s been!
over 1 year ago
What a pleasure it’s been!

We have been so grateful to have The Northern Group walk alongside us during the sale of our home. Mikaela was so kind, helpful and she really knew the market. She guided us every step of the way. Towards the end Sharnika took over, two of the most wonderful ladies around! They both show integrity and gave us fantastic advice. We would happily recommend both these wonderful ladies and The Northern Group to anyone looking to buy or sell. Thanks for everything

Sharnika Dowthwaite
Buyer review
Friendly & Professional!
over 1 year ago
Friendly & Professional!

We were the buyers, however our experience was made so easy and supportive by Mikaela and her team! Absolutely amazing service! Mikaela was so friendly and professional. We highly recommend TNG!!!

Sharnika Dowthwaite
Seller review
Absolutely excellent
over 1 year ago
Absolutely excellent

Liam and his team were outstanding, doing private viewings with buyers one after the other getting buyers through the home. Great knowledge of the market and how to navigate a good sell. Will definitely use Liam and his team again

Liam Layland
Seller review
Excellent! Very happy!
over 1 year ago
Excellent! Very happy!

I recently sold my property through Sharnika from The Northern Group, and I couldn’t be happier with the entire experience. From start to finish, they made the process completely stress-free and handled everything with such professionalism and care. Sharnika went above and beyond every step of the way—nothing was ever a hassle, and they kept me well-informed throughout. Their attention to detail, clear communication, and genuine dedication made all the difference. I felt fully supported and confident knowing I was in such capable hands. If you’re looking for real estate agents who are approachable, hardworking, and truly go the extra mile, I couldn’t recommend Sharnika more highly. Thank you for making the sale of my home such a smooth and positive experience!

Sharnika Dowthwaite
Seller review
Highly recommend listing with Liam!
over 1 year ago
Highly recommend listing with Liam!

Liam is a great real estate agent! Modern, paperless, not your typical agent! Always kept us updated on any interest. Would highly recommend Liam to sell your home! Thanks again

Liam Layland
Seller review
Would recommend
over 1 year ago
Would recommend

I would recommend Liam as he put in a top effort to sell our house and got us a fair price for it. Liam always made himself available in person and via phone. Liam has a calm and practical approach which was very helpful at such a stressful time.

Liam Layland
Seller review
Absolutely spot on!
over 1 year ago
Absolutely spot on!

We were apprehensive about who we wanted to help us sell our house...that is until we met Sharnika at an open home. She was so very polite, welcoming and helpful. We decided that Sharnika would be wonderful to work with to sell our house when the time came. We found Sharnika to be a great communicator, open and charming. She is well informed, appropriate, and prepared. She helped us set realistic goals & expectations and worked closely with us to present our beloved home to the market. We were especially impressed with how she described our house in the online forums - absolutely spot on! Without obvious preconceived ideas or bias, Sharnika guided us through the process letting us have our say, never belittling us and working tirelessly until we had a positive result. We really enjoyed her pace and style and most of all her ability to help us understand our options. We trusted her immediately. I would utilise Sharnika again absolutely to sell future property on our behalf.

Sharnika Dowthwaite
Seller review
Feedback for Liam Layland and Sharnika Dowthwaite of The Northern Group
over 1 year ago
Feedback for Liam Layland and Sharnika Dowthwaite of The Northern Group

I am pleased to share our feedback regarding the outstanding service we received from Liam & Sharnika throughout the sale of our home. From start to finish, Liam provided exceptional support and communication, making the entire process smooth and stress-free. Here are a few key aspects of our experience: 1. Effective Communication Throughout the process, Liam & Sharnika kept us informed every step of the way. We received timely updates, and any questions we had were answered quickly and thoroughly. Their communication made us feel well-supported and at ease, knowing that we were in capable hands. 2. Professionalism and Courtesy From our initial meeting to the closing day, Liam & Sharnika were consistently professional, courteous, and respectful. They approached the entire process with integrity and worked diligently to ensure that all the details were handled promptly and accurately. 3. Marketing and Presentation The marketing materials prepared by The Northern Group were exceptional. From the stunning photos to the detailed property descriptions, the presentation of our home was top-notch. The efforts to showcase our property really helped attract the right buyers. 4. Negotiation Skills When it came time for negotiations, Liam was an excellent advocate for us. They worked tirelessly to secure a favourable deal while ensuring that our interests were protected. Their negotiation skills were instrumental in achieving the best possible outcome. 5. Seamless Closing Process The entire closing process was smooth, thanks to Liam, s attention to detail and organization. They coordinated everything efficiently, ensuring that all the paperwork was completed accurately and on time. We could not have asked for a better experience, and we are incredibly grateful for the effort Liam and Sharnika put into selling our home. We would absolutely recommend The Northern Group Team to anyone looking to buy or sell a property. Clayton & Rachel Bishop Ohope, New Zealand

Liam Layland
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