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Our reviews

  5  
283 reviewsacross 22 different locations, showing 12.
Our qualities as told by our client reviews: friendly, easy to work with, supportive, honest, responsive, local expert, clear communication.
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Seller review
Absolutely excellent
about 1 year ago
Absolutely excellent

Liam and his team were outstanding, doing private viewings with buyers one after the other getting buyers through the home. Great knowledge of the market and how to navigate a good sell. Will definitely use Liam and his team again

Liam Layland
Seller review
Excellent! Very happy!
about 1 year ago
Excellent! Very happy!

I recently sold my property through Sharnika from The Northern Group, and I couldn’t be happier with the entire experience. From start to finish, they made the process completely stress-free and handled everything with such professionalism and care. Sharnika went above and beyond every step of the way—nothing was ever a hassle, and they kept me well-informed throughout. Their attention to detail, clear communication, and genuine dedication made all the difference. I felt fully supported and confident knowing I was in such capable hands. If you’re looking for real estate agents who are approachable, hardworking, and truly go the extra mile, I couldn’t recommend Sharnika more highly. Thank you for making the sale of my home such a smooth and positive experience!

Sharnika Dowthwaite
Seller review
Highly recommend listing with Liam!
about 1 year ago
Highly recommend listing with Liam!

Liam is a great real estate agent! Modern, paperless, not your typical agent! Always kept us updated on any interest. Would highly recommend Liam to sell your home! Thanks again

Liam Layland
Seller review
Would recommend
about 1 year ago
Would recommend

I would recommend Liam as he put in a top effort to sell our house and got us a fair price for it. Liam always made himself available in person and via phone. Liam has a calm and practical approach which was very helpful at such a stressful time.

Liam Layland
Seller review
Absolutely spot on!
over 1 year ago
Absolutely spot on!

We were apprehensive about who we wanted to help us sell our house...that is until we met Sharnika at an open home. She was so very polite, welcoming and helpful. We decided that Sharnika would be wonderful to work with to sell our house when the time came. We found Sharnika to be a great communicator, open and charming. She is well informed, appropriate, and prepared. She helped us set realistic goals & expectations and worked closely with us to present our beloved home to the market. We were especially impressed with how she described our house in the online forums - absolutely spot on! Without obvious preconceived ideas or bias, Sharnika guided us through the process letting us have our say, never belittling us and working tirelessly until we had a positive result. We really enjoyed her pace and style and most of all her ability to help us understand our options. We trusted her immediately. I would utilise Sharnika again absolutely to sell future property on our behalf.

Sharnika Dowthwaite
Seller review
Feedback for Liam Layland and Sharnika Dowthwaite of The Northern Group
over 1 year ago
Feedback for Liam Layland and Sharnika Dowthwaite of The Northern Group

I am pleased to share our feedback regarding the outstanding service we received from Liam & Sharnika throughout the sale of our home. From start to finish, Liam provided exceptional support and communication, making the entire process smooth and stress-free. Here are a few key aspects of our experience: 1. Effective Communication Throughout the process, Liam & Sharnika kept us informed every step of the way. We received timely updates, and any questions we had were answered quickly and thoroughly. Their communication made us feel well-supported and at ease, knowing that we were in capable hands. 2. Professionalism and Courtesy From our initial meeting to the closing day, Liam & Sharnika were consistently professional, courteous, and respectful. They approached the entire process with integrity and worked diligently to ensure that all the details were handled promptly and accurately. 3. Marketing and Presentation The marketing materials prepared by The Northern Group were exceptional. From the stunning photos to the detailed property descriptions, the presentation of our home was top-notch. The efforts to showcase our property really helped attract the right buyers. 4. Negotiation Skills When it came time for negotiations, Liam was an excellent advocate for us. They worked tirelessly to secure a favourable deal while ensuring that our interests were protected. Their negotiation skills were instrumental in achieving the best possible outcome. 5. Seamless Closing Process The entire closing process was smooth, thanks to Liam, s attention to detail and organization. They coordinated everything efficiently, ensuring that all the paperwork was completed accurately and on time. We could not have asked for a better experience, and we are incredibly grateful for the effort Liam and Sharnika put into selling our home. We would absolutely recommend The Northern Group Team to anyone looking to buy or sell a property. Clayton & Rachel Bishop Ohope, New Zealand

Liam Layland
Seller review
Amazing Agent
over 1 year ago
Amazing Agent

If you're looking for a real estate agent who truly goes above and beyond, I cannot recommend Sharnika enough! From the very start I was impressed with Sharnika’s excellent customer service skills, making the entire process smooth and stress-free. She took the time to understand exactly what I was looking for, answered every question with patience and was always available. Whether it was a phone call, email, or text, she responded quickly and clearly. What really stood out was how fast Sharnika got my property under contract, in just over 2 weeks!! If you want someone who genuinely cares about your needs and can get things done efficiently, don’t hesitate to reach out to Sharnika.

Sharnika Dowthwaite
Seller review
Quick sale
over 1 year ago
Quick sale

For me it was time to downsize! Previously having my house in the market with another agent I had no interest! Within a week I had 2 offers. I can’t thank Liam enough for the fast easy sale!! Wouldn’t recommend anyone better!!

Liam Layland
Buyer review
Exceptional Service from Mikaela Hawk!
over 1 year ago
Exceptional Service from Mikaela Hawk!

We recently had the pleasure of working with Mikaela Hawk from the Northern Group, and we cannot speak highly enough of her exceptional service! As first-home buyers, the process can be overwhelming and daunting at times, but Mikaela's incredibly positive attitude, efficiency, and genuine care for her clients made the experience a whole lot less intimidating and truly enjoyable. Mikaela's enthusiasm and passion for her work are contagious, and her exceptional communication skills kept us informed every step of the way. Her professionalism, expertise, and attention to detail gave us complete confidence in her ability to guide us through the process. What truly sets Mikaela apart, however, is her genuine care for her clients. She took the time to understand our needs, concerns, and goals, and provided personalized support and guidance throughout the entire journey. We feel incredibly fortunate to have had Mikaela by our side as we navigated the world of real estate for the first time. Her expertise, kindness, and dedication have made a significant difference in our experience, and we cannot recommend her highly enough! If you're looking for a real estate agent who is not only knowledgeable and efficient but also genuinely cares about her clients, look no further than Mikaela Hawk. We're so grateful to have had the opportunity to work with her! Thank you, Mikaela, for an exceptional experience!

Mikaela Hawk
Seller review
MARKETING EXPERTS
over 1 year ago
MARKETING EXPERTS

Liam & Sharnika did an amazing job at marketing our property. The photos & video were superb. In 5 weeks we had over 7,000 views & 250 watchers on trade me. This culminating in 4 offers & one unconditional sale. Liam & Sharnika are calm under stress & get the job done without fuss. This is from 2 people who don’t usually use real estate agents. Northern Group are the exception. I would recommend to all. Super happy with the result at a fair price :))

Liam Layland
Seller review
Supportive, professional and knowledgeable
over 1 year ago
Supportive, professional and knowledgeable

We had the pleasure of working with Mikaela Hawk as our real estate consultant, and we can confidently say she is an exceptional professional. From the very beginning, Mikaela demonstrated an in-depth knowledge of the market, providing insightful advice and helping us navigate the complexities of buying a home. What truly sets Mikaela apart is her genuine care for her clients. She takes the time to listen to our needs, preferences, and concerns, and is always available to answer any questions, no matter how big or small. It’s clear that she is dedicated to ensuring her clients find the perfect home—not just a house—and goes above and beyond to make that happen. Throughout the entire process, Mikaela was not only professional but also warm and approachable, making the experience smooth and stress-free. We felt confident knowing we had someone who was truly looking out for our best interests. We highly recommend Mikaela Hawk to anyone looking to buy or sell a home. Her expertise, dedication, and caring nature make her an outstanding choice!

Mikaela Hawk
Buyer review
Professional, Experienced and Personable
over 1 year ago
Professional, Experienced and Personable

Sharnika has a great manner, is respectful and professional with a sense of fun. She answered any queries we had promptly, and made the purchase process a seamless experience - thank you! Would not hesitate to recommend her to anyone considering a real estate purchase.

Sharnika Dowthwaite
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