Overall, 6/10

Slade was a knowledgeable agent from the outset; a great mix of professional and personable. But a few mishaps post-ASAP signing, left us overall disappointed. We waited several weeks after settlement before it was indicated that the full set of house keys would be handed over to us. By then, we sounded like a broken record asking for keys so we changed all house locks. We also had a repair issue that wasn't resolved even after mentioning the problem to both Slade and another OPES colleague, Matt. We acknowledge that they have great real estate insights, but our experience with OPES post-signing has left us discouraged from using them again. And to top it off, after 2-3 odd months of dealing with Slade and team, whoever had written the review of us as clients misspelt one of our names (made up of four letters). An oddity, and an unfortunate overall experience.