Hayley and Roberta are excellent communicators, and we always felt completely confident about their knowledge of the market and process. They were able to adjust quickly to the housing market situation, and to keep options open. They are friendly and pleasant, sympathetic and sensitive to our concerns and worries, but very professional.
We had met Hayley and Roberta at many open homes over the past year and always found them friendly, helpful and never too pushy. We then had the pleasure of purchasing our new home through them - something that was completely unplanned! They made the whole process incredibly easy and were an absolute pleasure to deal with. We couldn’t have asked for a better experience.
From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.
We found Hayley & Roberta professional; friendly and great to deal with during the stressful process of selling our home! They have excellent market knowledge and their communication skills make them feel part of the family! We highly recommend Hayley & Roberta to anyone who wishes to engage with a professional team to do the job right!
Hayley was engaging and personable from the first meeting, always willing to help answer any questions, alongside giving us strong advice on the market. She has been extremely accomodating with private viewing. Would highly recommend both Hayley and Roberta to anyone looking to sell or buy.
Hayley and Roberta were fantastic to deal with. They communicated clearly, were clear on our needs and wants, and thought outside the box to find us our dream home. We would happily work with them again!
Hayley and Roberta are excellent real estate agents. From the very beginning, their enthusiasm, energy, and professionalism were apparent. They were exceptional communicators throughout the entire process and demonstrated a deep understanding of the unique features and nuances of our property. Their approach was thoughtful, strategic, and methodical, and we always felt that they had our best interests at heart. Selling a home can be a stressful experience, but Hayley and Roberta made the process feel seamless and well managed from start to finish. Put simply, they were outstanding, and we would have absolutely no hesitation in recommending them to anyone looking to sell their home.
Loved working with Roberta. Great communication and realistic discussions. Fantastic support thoughout the process.
Roberta and Hayley did a fantastic job selling our family home of 37 years. The showed care and respect in a time that was difficult for our family and made the whole process smooth Saling. Would easily recommend them and the team at Baileys to anyone in the market of selling or buying a house.
We had a great experience buying our home with Hayley & Roberta. The whole process was seamless, relaxed, and professional. Hayley was approachable, genuine, and went out of her way to support us throughout. We'd happily recommend her to others looking for a reliable real estate agent.
Having worked with Hayley and Roberta when we bought our house, it just made sense to engage with them to sell the same house 8 years later. The fact they were part of the Bayleys team made the decision even easier! From initial meetings to the settlement, they looked after us the entire way with clear communication and ensured we got quick and fast information to allow us to make decisions in real time.
we found Hayley and Roberata very professional and so pleasent to communicate with at all times,and honest.
