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74 reviewsacross 10 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, supportive, hard-working, friendly, clear communication, local expert.
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Seller review
No idea what selling a home would be like. Hayley and Roberta made a daunting process, a pleasure.
19 days ago
No idea what selling a home would be like. Hayley and Roberta made a daunting process, a pleasure.

From the outset to the end, Hayley and Roberta were outstanding. Their professionalism, clarity, understanding and guidance through our at times complex journey, made our first-time sale experience as good as selling a home could be. I assume most sellers find the first or every sale experience daunting at times, but these guys went out of their way to support two total novices in a remarkably supportive manner. Their energy was amazing. It never dipped. The stayed positive when we got a little disconcerted (tough market out there!) and pragmatic when needed, to not allow us to run rogue with moonbeams expectations. Communication was excellent. They immediately set up a chat group with us so we all went on the journey together. Everything captured one place. Total transparency between all parties. Incredibly useful. If we needed to chat, we were never left hanging. Their availability for face-to-face meetings or impromptu calls made us feel like we were their only client. We weren't of course. That's simply brilliant customer service. Having two agents rolling as a team was fantastic. This meant that no matter what curveballs were thrown (there were a few), we had one or both to guide us and allow us to make swift decisions. Lastly, but of note - Hayley and Roberta are damn good people. Both are compassionate, have amazing EQs, and are a lot of fun. Having lightness or a laugh through the crazy process of selling a home is important. These guys definitely know how to. Our hugest thanks to them.

Roberta StewartHayley Kirk-Smith
Seller review
Hayley & Roberta know how to sell homes!
about 1 month ago
Hayley & Roberta know how to sell homes!

We found Hayley & Roberta professional; friendly and great to deal with during the stressful process of selling our home! They have excellent market knowledge and their communication skills make them feel part of the family! We highly recommend Hayley & Roberta to anyone who wishes to engage with a professional team to do the job right!

Hayley Kirk-SmithRoberta Stewart
Buyer review
Positive experience, all round great communicators and personal touches
about 2 months ago
Positive experience, all round great communicators and personal touches

Hayley was engaging and personable from the first meeting, always willing to help answer any questions, alongside giving us strong advice on the market. She has been extremely accomodating with private viewing. Would highly recommend both Hayley and Roberta to anyone looking to sell or buy.

Roberta StewartHayley Kirk-Smith
Buyer review
Great experience with straight forward communicators
about 2 months ago
Great experience with straight forward communicators

Hayley and Roberta were fantastic to deal with. They communicated clearly, were clear on our needs and wants, and thought outside the box to find us our dream home. We would happily work with them again!

Roberta StewartHayley Kirk-Smith
Seller review
Excellent All Round
about 2 months ago
Excellent All Round

Hayley and Roberta are excellent real estate agents. From the very beginning, their enthusiasm, energy, and professionalism were apparent. They were exceptional communicators throughout the entire process and demonstrated a deep understanding of the unique features and nuances of our property. Their approach was thoughtful, strategic, and methodical, and we always felt that they had our best interests at heart. Selling a home can be a stressful experience, but Hayley and Roberta made the process feel seamless and well managed from start to finish. Put simply, they were outstanding, and we would have absolutely no hesitation in recommending them to anyone looking to sell their home.

Roberta StewartHayley Kirk-Smith
Buyer review
Fantastic experiene
3 months ago
Fantastic experiene

Loved working with Roberta. Great communication and realistic discussions. Fantastic support thoughout the process.

Roberta StewartHayley Kirk-Smith
Seller review
Amazing process and campaign. Thanks.
3 months ago
Amazing process and campaign. Thanks.

Roberta and Hayley did a fantastic job selling our family home of 37 years. The showed care and respect in a time that was difficult for our family and made the whole process smooth Saling. Would easily recommend them and the team at Baileys to anyone in the market of selling or buying a house.

Roberta StewartHayley Kirk-Smith
Buyer review
Genuine & professional
4 months ago
Genuine & professional

We had a great experience buying our home with Hayley & Roberta. The whole process was seamless, relaxed, and professional. Hayley was approachable, genuine, and went out of her way to support us throughout. We'd happily recommend her to others looking for a reliable real estate agent.

Hayley Kirk-SmithRoberta Stewart
Seller review
A team that works for all parties
4 months ago
A team that works for all parties

Having worked with Hayley and Roberta when we bought our house, it just made sense to engage with them to sell the same house 8 years later. The fact they were part of the Bayleys team made the decision even easier! From initial meetings to the settlement, they looked after us the entire way with clear communication and ensured we got quick and fast information to allow us to make decisions in real time.

Hayley Kirk-SmithRoberta Stewart
Buyer review
Excellent communication
4 months ago
Excellent communication

Hayley was fantastic to deal with throughout the entire process. She was professional, responsive, and made everything feel straightforward and stress-free. Her communication was excellent and she was always available to answer questions and keep things moving. Really impressed with how smoothly everything came together — highly recommend working with her.

Roberta StewartHayley Kirk-Smith
Seller review
Thank you!
5 months ago
Thank you!

Thank you Hayley and Roberta for your professional, empathetic and energetic approach to our house sale.  You managed to make the whole process as stress free as it could possibly be. 

Roberta StewartHayley Kirk-Smith
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