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Our reviews

  5  
372 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: honest, reliable, friendly, strategic, supportive, local expert, clear communication.
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Seller review
Very understanding
4 months ago
Very understanding

Understanding but sould have communicated the process of sale as it was my first time.

Kristina EmsonBlair Pointon
Seller review
Amazing all round experience
4 months ago
Amazing all round experience

Rich was such a great agent. We had a few issues with a previous agent from another agency, and when we approached Rich and asked him to take on the listing, he stepped up in every way. Communication was perfect, we felt like we were always informed of what was going on and always in a timely manner. When knew the house was in a safe pair of hands with the team for open homes, he listened and took on board what we thought were the best selling features. If you are looking for an agent to sell your home, I would 1000% reccommend Rich and his team.

Richard Hartles
Seller review
Outstanding communication and knowledge
4 months ago
Outstanding communication and knowledge

We felt so confident selling with Kristina and the team. Their communication was outstanding, they were completely transparent, gave us advice, and really valued the outcome we were wanting. I would recommend Kristina and the team 1000 times over. People tend to assume that selling a house can be very stressful, but I felt at ease during the whole process!

Blair PointonKristina Emson
Seller review
Stellar Team, it has been a great experience.
4 months ago
Stellar Team, it has been a great experience.

From the beginning Blair and the team have been such a knowledgable team with such professionalism. We felt very looked after. The marketing was impressive and the regular communication keep us well informed. The end result was great with appreciated negoyiation and support. I would highly recommend this team and would use them again.

Kristina EmsonBlair Pointon
Seller review
Professional Service of the Highest Standard
4 months ago
Professional Service of the Highest Standard

We have sold many properties over our life. Richard and his team were by far the most professional of all of all the real estate agents we have used. His service and communication were excellent and he always on time which shows he respected and valued our time as well. Would definitely recommend to others.

Richard Hartles
Seller review
A Fantastic Experience from Start to Finish
4 months ago
A Fantastic Experience from Start to Finish

We had a fantastic experience working with Team Blair Pointon! From start to finish they were professional, supportive, and incredibly easy to deal with. Communication was excellent throughout the whole process and we always felt well informed about what was happening. Kristina in particular was outstanding — knowledgeable, approachable, and genuinely committed to getting the best result. She went above and beyond to make the process smooth and stress-free. The whole team worked together seamlessly and it really showed. We couldn’t have asked for a better experience and would absolutely recommend Kristina and Team Blair Pointon to anyone buying or selling.

Blair PointonKristina Emson
Seller review
An outstanding team working for us
4 months ago
An outstanding team working for us

Outstanding Professionalism and respect shown by all towards us. Rapid response by the team, excellent communication by all especially after each open home or visits. Clear communication to any questions. 110% effort and amazing outcome of our much loved family home so full of wonderful memories

Blair PointonKristina Emson
Seller review
Next level marketing!
4 months ago
Next level marketing!

After having our house on the market for 12months with another agency we found ourselves dead in the water with little interest shown in our property. We then switched to Richard and Hugo Hartles and our campaign took off. 3 weeks on the market, multiple bidders on Auction day resulting in a successful sale! Do not go to any other agent!

Richard Hartles
Seller review
Supportive, honest, and always in our corner!
4 months ago
Supportive, honest, and always in our corner!

We had a great experience working with Richard Hartles. He was very responsive from the start and always made us feel like we were his only clients. We really appreciated how much he cared about our situation and how he consistently reassured us that he was on our side and working in our best interests. One thing that really stood out was how respectful he was and that he never made us feel pressured. We had actually spoken to Richard the year before when we were considering selling, but at the time we were still unsure. He was very accommodating, applied no pressure at all, and simply let us know he would be there whenever we were ready. When we reached out again later and decided to go ahead with the sale, he was just as supportive as before. That gave us a lot of confidence that we could trust him and that he genuinely had our best interests in mind. Richard also showed strong market knowledge and strategy throughout the campaign. When we weren’t getting the level of interest we hoped for, he recommended changing from an auction to a priced strategy before the auction date. That change quickly increased viewings and ultimately led to multiple offers and a full asking price result. He was honest, respectful, and easy to deal with the whole way through. It always felt like we could count on him to be there when we needed advice or reassurance.

Richard Hartles
Seller review
Top notch sales team that deliver results
5 months ago
Top notch sales team that deliver results

Selling a house while overseas can be a challenging endeavor, but Blair and his team ensured a seamless and stress-free experience. Despite encountering some obstacles, the team demonstrated exceptional expertise and unwavering support throughout the entire process, ultimately resulting in a very good offer and a swift sale.

Kristina EmsonBlair Pointon
Seller review
Truly Exceptional - Highly Recommend!
5 months ago
Truly Exceptional - Highly Recommend!

Rich and the team were absolutely incredible to work with. They were supportive, knowledgeable, and amazingly responsive from day one. Communication was phenomenal, we always felt informed and looked after. Our property went online on the Thursday, and by the following Tuesday Rich had already secured multiple offers. The entire process moved faster and more smoothly than we could have ever imagined. Everything genuinely exceeded our expectations, and we couldn’t be more grateful for the team’s support, guidance, and genuine care throughout the journey. Highly recommend!

Richard Hartles
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