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Our reviews

  4.9  
997 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, supportive, responsive, friendly, local expert, clear communication.
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Seller review
Excellent communicator, knowledge of the industry and Tracy's marketing skills are first class.
7 months ago
Excellent communicator, knowledge of the industry and Tracy's marketing skills are first class.

Tracy was very proactive in organizing as much as possible ahead of time so once the property was listed there was nothing holding up the process. Tracy's market knowledge and industry experience make her very effective at assessing a property and marketing it appropriately. She can evaluate where cost and effort will reap the most benefit. Tracy was excellent at gauging what was important to us and then implementing what we wanted. She knew when to insist on certain aspects and gave us we nudge when necessary which paid dividends in the end We live rural and not in the same area as our property and this was no barrier for Tracy. She had methods for achieving what was required from a distance with minimal meetings in person which was big help to us. Working from a distance meant we were unable to attend to certain arising matters in a timely manner so Tracy in my eyes went above and beyond coordinating trades people and took care of details ensuring a smooth process. I recommend Tracy as an agent who can provide the professional qualities required with a practical approach to working through the required procedures. She has resources at her disposal that are effective and timely.

Tracy Dawson

Tracy Dawson

  4.9   (37 reviews)
Buyer review
Absolute legend!
7 months ago
Absolute legend!

As first home buyers we could not have asked for a better agent to deal with. From the get go Elke was incredible to deal with. From helping us understand how to put an offer in, to explaining and assisting with every step following that. Elke's calm, and patient approach really took a lot of the stress out of the whole process. We feel incredibly lucky to have found our dream home, and that it was being sold by such a kick ass agent. Thanks for everything Elke 🙂

Elke Nicholl

Elke Nicholl

  5   (48 reviews)
Seller review
One of the best!
7 months ago
One of the best!

Had a fantastic experience with Elke and can highly recommend, kept us informed the whole way through. Sold the property for a good price and was always in touch with pricing around the area.

Elke Nicholl

Elke Nicholl

  5   (48 reviews)
Seller review
Confident and Professional
7 months ago
Confident and Professional

Kim exudes confidence and was always professional and reassuring when dealing with what was a long sales process, no fault of the agents involved. She was always able to encourage and lift the spirits when it was desperately needed. Kim worked with Erin, together they have qualities that complimented each other and made a great team.

Kim Boyd

Kim Boyd

  5   (95 reviews)
Buyer review
Kim is amazing!
7 months ago
Kim is amazing!

Kim was wonderful! Excellent communication, loved how easy Kim made the process. I really appreciated coming to me to sign documents. Very professional and trustworthy. Thank you!

Kim Boyd

Kim Boyd

  5   (95 reviews)
Buyer review
My first home was a success
7 months ago
My first home was a success

Elke Nicholl had a lot of knowledge about the house and answered any questions we had professionally,She also took the time to meet us on our time and not hers. All round she was very professional and friendly

Elke Nicholl

Elke Nicholl

  5   (48 reviews)
Buyer review
Quick responses
7 months ago
Quick responses

Warren was consistently quick to respond to emails and inquiries despite time zone differences as we were living abroad.

Warren Plaisted

Warren Plaisted

  4.9   (11 reviews)
Buyer review
5 star experience
7 months ago
5 star experience

Shane and Ben are incredible to deal with, they make the purchase experience incredibly simple. Communication is second to none, the entire purchasing process is streamlined and very straightforward. No request is too much. I would highly recommend Shane if you’re looking to purchase or sell in Whangarei. You won’t be disappointed. Thanks again Shane, look forward to doing business again in future.

Shane Burns

Shane Burns

  5   (97 reviews)
Buyer review
A smooth, stress-free experience with excellent communication and genuine support.
7 months ago
A smooth, stress-free experience with excellent communication and genuine support.

Working with you throughout the purchase of was a great experience. You were professional,approachable, and always kept me well-informed at every stage of the process. Your guidance and prompt communication made everything smooth and much less stressful. I truly appreciate your support and dedication in helping me secure the property.

Tracy Bucknell

Tracy Bucknell

  4.9   (78 reviews)
Buyer review
Warm and professional
7 months ago
Warm and professional

Shane was enthusiastic, warm, welcoming, knowledgeable and professional. It was really comforting having someone who was not pushy. We enjoyed working with him.

Shane Burns

Shane Burns

  5   (97 reviews)
Seller review
Friendly and professional, made a potentially stressful experience almost enjoyable.
7 months ago
Friendly and professional, made a potentially stressful experience almost enjoyable.

Excellent communication, kept up to date with regular updates. Style, approachable and friendly but also very professional. Carina and Craig are a wonderful team who complement each other so well. Market knowledge, they are very aware of our location and even our house. That understanding I’m sure would have helped significantly in the way they described to perspective buyers.

Carina Venter

Carina Venter

  4.9   (53 reviews)
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Harcourts Whangarei (Optimize Realty Ltd)
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