Alan was very friendly and considerate when selling our home. He gave us great advice on pricing and presentation and information on house sales in the area... He introduced a potential buyer for the property and it Sold within 24 hours, to our, amazement! We would like to Thank Alan for his help and professionalism, for a great outcome.
Alan Rowlands
We’d love to express our heartfelt thanks to Scott and his amazing team for the incredible support we received throughout our real estate journey. From start to finish, Scott was kind, approachable, honest, and realistic — qualities that made the entire process feel a lot less daunting. His friendly nature and great sense of humour meant every interaction felt relaxed, yet we always knew we were in expert hands. What stood out the most was how genuine and down-to-earth the whole team was. They kept us well informed, answered every question with patience, and truly listened to our needs. We always felt supported and respected. We’re so grateful for the result they achieved and wouldn’t hesitate to recommend Scott and his team to anyone wanting a seamless, positive real estate experience — with a few good laughs along the way!
Scott Symes
John was excellent to work with, he is easy to get along with, friendly and professional. He takes the time to explain everything clearly so we knew exactly what was happening throughout the whole process of selling our house and was always available to answer any questions we had. Would honestly recommend John to anyone looking to sell their home
John Cooper
We recently purchased a property listed by Ray and Anne. Their support and negotiation assistant has led to a successful outcome for all involved. I can highly recommend Ray and an as honest and integral people with a wealth of experience. As a result they helped make the journey of purchasing a lot easier.
Ray Gosling AREINZ
As for first home buyers, very friendly and guided us through the whole process buying our first home
Lance McFarlane
We had a fantastic experience working with our real estate agent throughout the process of buying our new home. From the very beginning, he was incredibly helpful, bringing deep market knowledge that guided us in making well-informed decisions. His communication was always clear, timely, and honest, which made a big difference in keeping us confident and at ease. Most importantly, his professionalism stood out every step of the way he was reliable, respectful, and truly had our best interests at heart. We’re so grateful for his support and would highly recommend him to anyone looking to buy or sell a home.
Lance McFarlane
I couldn’t tell you she is, because we’ve never once met her. I couldn’t tell how good her knowledge is on the property market. She was not involved at all in the purchase of our house. Kaylee was the agent we dealt with, and she was great, yet on all the marketing etc. including the sale of our house, it says Rachel sold it?? Let’s give credit where credit is due. The house wasn’t sold by Rachel so we can’t comment on her sales ability. Not sure why we keep getting asked to rate her.
Rachel Cole
Scott was great to deal with. Was our second time selling thru Scott from Harcourts Papamoa. Shame he has to share the deal with an unprofessional agent from Bayleys.
Scott Symes
John has great communication skills . He took the time to personally deliver and discuss the process and papers.
John Cooper
Buying our first home should have been a joyful milestone, but working with Rachel and the team at Harcourts Papamoa turned it into a deeply stressful ordeal. After going unconditional, communication virtually disappeared—we were left in the dark unless we chased for updates. As first-time buyers, we expected guidance and support. Instead, we got silence. Shockingly, we didn’t meet Rachel until the final pre-settlement inspection. No personal contact during such a major financial decision felt careless and dismissive. We were treated like a number, not valued clients. Concerns raised during inspections were brushed off, and the overall lack of professionalism and accountability was appalling. The stress we felt didn’t come from buying a house—it came from Rachel and her team at Harcourts. We're relieved to have our home, but the process was soured by this experience. We won’t be recommending Rachel or Harcourts Papamoa. We sincerely hope this feedback is taken constructively. Everyone deserves an agent who communicates clearly, acts professionally, and is genuinely present for both parties during such a major life event. Buyers and sellers deserve better.
Rachel Cole
We are very grateful to have had Paras as our real estate agent during our journey to find a new home. From the very start to the very end Paras showed dedication, and patience. He took the time to understand our family’s needs and preferences, and worked hard to find homes that matched what we were looking for, after all his hard work he finally had found us a home that was truly fit for our family. Paras helped us coordinate with vendors agent, solve queries, and schedule appointments based on our schedules. We really loved the way he presented the keys to us and welcomed us in our new home. We would gladly recommend Paras as a trustworthy real estate agent to the potential customers.
Paras Khurmi
Kaylee had superb comms with us as buyers, which felt refreshing after having to chase lacklustre agents for information on properties we were intersted in. Kaylee was prompt in responding and organising our requests and even reminding us of agreed appointment times. We appreciated this Kaylee, thank you. And Rachel the cute jelly bean pack at the open home was a well received mood booster after a day of open homing!
Rachel Cole
