Harcourts Cooper & Co - Mairangi Bay

I cannot recommend Lucy highly enough. From my previous property at September Place to our new home at 67C Forrest Hill Road, Lucy has been an absolute pillar of support throughout our entire real estate journey. Today, with the successful issuance of the CCC for 67C, I felt compelled to share how incredible she is. Unlike many agents who are solely focused on rushing a deal to get a commission, Lucy truly cared about my family. She took the time to deeply understand exactly what we wanted and provided highly professional, insightful guidance that made our decision-making so much easier. I could genuinely feel her sincerity—she wanted to find a home that my family and I would truly love, no matter how long it took. Her efficiency is outstanding; she arranged all open home viewings promptly and was incredibly fast to respond via text, phone, and email at all times. Beyond her professionalism, she listened to my worries and anxieties like an older sister or a close friend, always doing her absolute best to reassure me with expert advice. Lucy is honest, genuine, and always goes above and beyond, researching even more information than I requested. I will absolutely recommend Lucy to anyone looking to buy or sell a property, and I will definitely be working with her again for my next transaction. Thank you so much, Lucy!

Lucy Gu

star   4.9   (15 reviews)

Ming was professional, communicative, knowledgeable about the market, and negotiated effectively to achieve a great outcome

Ming Liu

star   5   (137 reviews)

Working with Ming was a wonderful experience from start to finish. She took the time to truly understand what our family was looking for and was always thoughtful in recommending properties that matched our needs. Throughout the entire process, Ming was incredibly responsive, patient, and attentive. She maintained regular communication, kept us updated every step of the way, and was always available to answer questions or provide advice. Her dedication and attention to detail gave us confidence during what can often be a stressful and emotional journey. What impressed us most was that she genuinely cared about helping us find the right home, not just completing a transaction. Her professionalism, honesty, and commitment made a real difference, and we are very grateful for all her support

Ming Liu

star   5   (137 reviews)

I was on the fence of whether or not to sell my home. It was our family home that got us through Covid so a lot of memories had been created there. Ming actually took the time to get to know me as a person not just a vendor. And after buying and selling houses over the last few years this really stood out to me. She was respectful and mindful throughout the whole process. Although I’m a bit sad to see the house go I’m very happy with the sale as it is going to another family. But mostly I’m happy with the sale as it was done with integrity which is rare nowadays. Bottom line is I will always go to Ming first.

Ming Liu

star   5   (137 reviews)

I worked with Cynthia when buying my new home, and was looking for someone with strong market knowledge, industry experience and who knew the local area well. I really valued how she listened to what I was wanting, acknowledged what was important to me with this next home, and her strategic guidance to secure the house for a great price. She is an astute real estate professional where you feel like you are in safe hands. And importantly, she is sharp with negotiating and getting the result! Thanks Cynthia for everything.

Cynthia Klenner

star   5   (34 reviews)

Cynthia is a great communicator who proactively manages the process with both the buyer and vendor. She readily makes herself available for phone calls outside of usual business hours, and went above and beyond to close out a successful transaction for both buyer and vendor. I would happily use Cynthia to sell my house in future.

Cynthia Klenner

star   5   (34 reviews)