In December of 2025 a wandering Harcourts agent happened upon me in the garden of our home in Tranquil Glade Hillcrest, inquiring of our appetite to sell our property. While not the first to make this approach, he was by far the most endearing, engaging, and personable sales person to do so. Mr Reuben Pillsbury presented as an easygoing gentleman more interested in how he could be of service than how he could make a coin. I was interested to see how long that would last, so we opened up the discussion. I am very happy to attest that Reuben's approach of service to his clients lasted well beyond the successful sale of our home. Reuben's communications throughout the entire process were exemplary, occasionally less formal as our rapport grew, but always meaningful, and his background in media and communications enabled a very professional video of the property that we are certain piqued the extraordinary interest in our property. Reuben made recommendations that paid dividends, such as video creation, photographers, solicitors and staging providers and most importantly, listened to our responses and acted on our feedback. Reuben consistently provided guidance in the form of options, progress reports following open homes, and insights into purchaser interest. If you happen to be in the market, to be in the market, we would highly, strongly, warmly recommend Mr Reuben Pillsbury of Harcourts Cooper & Co Real Estate Ltd. Barry & Monika Miller, Tranquil Glade, Hillcrest, Auckland.\

Reuben Pillsbury

star   5   (12 reviews)

Lisbeth was our agent on property we wanted to buy. It was excellent experience to communicate with person like her. Very friendly, professional, always ready to come anytime, she provided us all information we needed. Highly recommend this agent!!!

Lisbeth Jong

star   5   (59 reviews)

Jonathan was not the listing agent on the property I bought (we could not get hold of the listing agent to arrange a viewing), so we had to find a different agent to show us through. Jonathan was incredibly helpful and went the extra mile from day one. It was definitely a rather challenging purchase and stressful, but Jonathan remained cheerful and helpful and positive the whole way through. He was great to deal with & I would definitely work with him again and I would happily recommend him to others!! Very happy result!

Jonathan Zhang

star   5   (4 reviews)

On meeting Johan, she supplied clear information about the properties I was interested in. She followed up 'the right amount' (supportive but not pressuring). When it came time to make an offer she represented the vendors' interests while assisting me to make an offer that was successful for all parties. Johan has stayed in touch, offering to assist or explain if required while due diligence goes through. I have enjoyed her enthusiastic contribution to my search and purchase.

Johan Sandford

star   5   (26 reviews)

Friendly, easy to communicate with and a smooth process. Uses initiative and reached out to see if anything was needed

Josh Smith

star   5   (30 reviews)

We first met Brock Carr Harcourts Cooper and Co (Albany) when he helped our daughter and her partner in to their first house. He went the extra mile to ensure he represented their interests through the negotiating process with an agent / company who we felt fell short of a professional standard. We decided to sell soon after and asked Brock for an appraisal, fully intending to get appraisals with agents we were familiar with in the area. We were so impressed with Brock's appraisal, fully supported by his manager Jackie throughout, that we decided to sign with him without getting any further appraisal. He was thoroughly professional throughout the process, for a relative beginner, his knowledge of the industry, the support from the broader Harcourts team and his willingness to learn was very reassuring. His fresh ideas and enthusiasm was infectious, constantly thinking and rethinking his approach. As we understand it our property consistently broke open day attendance records throughout the marketing campaign, due in part to Brock's hard work and innovative approach. We couldn't have asked for more. He was always providing advice, available when we had questions and worked incredibly hard to stay engaged with potential buyers showing interest in the property. We were both uncertain about going to auction because of prior experiences and on the day of the auction we were very nervous but Brock and the team were incredible. We were happy with the outcome but we were also both happy for Brock who appraised, listed and sold (through the auctioneer) our house. We have brought and sold a few houses over our lifetime so far and we have a 'cautious' appreciation of agents, however if you are looking for a passionate, professional, ethical and fun agent who totally represents your interests above all else then we both thoroughly recommend Brock Carr. You won't be disappointed!

Brock Carr

star   5   (8 reviews)

Josh was fantastic to work with. He understood the market, set realistic expectations, and delivered exactly as promised. He went above and beyond throughout the process. I’d happily work with him again without hesitation. Thank you, Josh!

Josh Smith

star   5   (30 reviews)

Brock helped my friend & I purchase our first house. He made the process very easy and I was always available to help when we needed it. I highly recommend Brock to anyone who is looking to purchase!

Brock Carr

star   5   (8 reviews)

Brock worked very hard to ensure we had a smooth process getting the house we wanted would definitely recommend

Brock Carr

star   5   (8 reviews)

Lisbeth helped us purchase a house we absolutely love. She made the whole process smooth and completely stress-free. Couldn’t be happier with her support.

Lisbeth Jong

star   5   (59 reviews)

Nathan was great to work with throughout the whole buying process. His communication was clear and timely, and he was always happy to answer our questions, big or small. He made everything feel straightforward and stress free, and his market knowledge was really helpful. We had a really positive experience purchasing through him and would happily recommend him to others.

Nathan Canton

star   5   (38 reviews)

I’d like to express my sincere appreciation for Lisbeth’s outstanding support throughout our home-buying journey. As first-time buyers, we had many questions, and she patiently answered every one of them. Her professionalism, strong marketing knowledge, and clear communication gave us confidence at every step. She has always been supportive and cooperative, responding promptly to our messages and guiding us toward the best decisions. We truly value her honesty in openly explaining the pros and cons and helping us understand the whole process. Even now, she continue to assist us, which means a lot. Thanks to Lisbeth for going above and beyond. We are extremely grateful, and we would highly recommend her services to everyone.

Lisbeth Jong

star   5   (59 reviews)