This was the 2nd home Tracey has sold for us. On both occasions Tracey made it as easy and as stressful as free as she possibly could. Her attention to detail is 1st class. She is professional and available at all times. I would definitely use Tracey Howe as my preferred agent in future and would have no hesitation in recommending her to anyone hoping to sell their home in the future.
Tracey Howe
We made a good choice in selecting "the tandem team" of Nigel and Jonathan as our agents and would thoroughly recommend either of them to future sellers. We have both felt that Nigel has been professional at all times, he has dealt with our emotions in a very positive and caring manner - at times it has been fraught but his calming attitude has swung into action to make the situation feel easy. Nigel has amazing local knowledge which he has shared with us and the clients he has brought to our house. At no time did we feel that our house was inferior or unsaleable. Often Nigel would pop in for a chat and a coffee ( I think he was checking up on us!!!! in a caring way) and we really enjoyed his company. He was 100% professional at all times, gave great advice, has a great sense of humour and compassionate. His rapport with clients (buyers) was honest, cordial and knowledgeable re their needs and matching those to our property. Feedback to us was forthcoming and suggestions honest - much appreciated. Nigel was accessible at all times to answer queries, and give us opinions. We have not sold a house in 30 years so were lacking some knowledge of the process - not a problem to Nigel - he simply explained it to us and then answered the myriad of questions that followed - we were never fobbed off. We would go through this process again at the drop of a hat (if we had to!!!) with Nigel at the helm. Thank you Nigel for your knowledge, patience and care of us over the past weeks and this week when you popped in with a lovely gift. Glad we were home to have coffee and bikkies with you!
Nigel Smith
Tracey was great to work with, it was a bit of a roller coaster but we got there in the end. Really appreciate the communication.
Tracey Howe
Gary, Lucy and Lauren went above and beyond to sell our house and help us find our new home. Their combined expertise meant that any questions we had were met with knowledgeable and thoughtful answers. Throughout the process, we truly felt they had our best interests at heart, always guiding us in the right direction. Their dedication and professionalism made a difficult journey much easier. Highly recommend!
Gary and Lucy
Very professional ,friendly ,and helpful from start to finish. Would recommend Nigel to our friends.
Nigel Smith
When my partner and I first met Lisa, we knew that the house we had been to see was not the one for us within the first 5 minutes. We nonetheless stayed for a further 45 minutes (much longer than the allocated viewing time) talking with Lisa as we found it so incredibly easy to do so. Our first impression was that this was someone who wasn't concerned in pushing their brand, but someone who was authentically invested in putting people into places that worked for them. We discussed the local area, our expectations, our house-buying journey to-date, Lisa's recent pottery hobby, and our families. Upon leaving this property, Ema and I both likened Lisa's friendly and caring approach to that of my own mother, unbeknownst to us we had just the met the agent who would eventually sell us our first home. In the action and excitement of viewing, putting an offer in, completing due diligence, and going unconditional, Lisa was a guide and teacher to us as much as she was an agent. Lisa provided reliable counsel, a consistently honest approach, and was approachable and transparent with us at all times. Lisa was always up for a question, whether serious or seemingly silly, and always gave us the time and space to debate a point, or challenge something (and we did this as often as we possibly could). In the end, we're both really thankful to have had Lisa be the agent we got to work with. Lisa was a truly lovely person to deal with, and in our experience, the best Harcourts agent in the Albany/Unsworth Heights/Totara Vale location without a doubt. Market knowledge - Excellent Communication - Excellent Professionalism - Excellent
Lisa Levy-Wales
I was very pleased with the excellent service I received from Gary and Lucy. They kept in touch regularly with easy to read reports and also phone calls regarding my property, and their advice was sound. I would highly recommend them .
Gary and Lucy
Olena went out of her way for me and helped me purchase my first house. I trusted her from the start and she was very professional. She patiently explained things to me and helped me with all the paperwork. She was experienced at her job and had great knowledge but at the same time was so kind and caring. I always believed she wanted the best outcome for me. I highly recommend using Olena as your agent when buying a house.
Olena Medvedieva
It was a real pleasure working with Gary, Lucy and Lauren when we sold and purchased a home through them. They carried sound knowledge of the estate market/field and were very professional in their interpersonal approach. They were always willing to answer/respond to our requests or queries. As a bonus, everything came with a smile.
Gary and Lucy
Lucy and Gary were fabulous. They worked tirelessly to sell our house. They knew the market and our area so very well. They where both a delight to deal with and were so professional which made everything so easy. We highly recommend them and thank them so very much for all their hard work. Many thanks Susan and Gary
Gary and Lucy
I would recommend Jonathan to anyone , we love his honesty , support and sense of humor . He will push for u until the job is done . Thanks again for your support and honesty through the whole sale provess
Jonathan Zhang
