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Our reviews

  5  
239 reviewsacross 5 different locations, showing 12.
Our qualities as told by our client reviews: supportive, dedicated, responsive, well-prepared, friendly, local expert, clear communication.
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Seller review
Great service with a great result
11 months ago
Great service with a great result

We were impressed with the way Charlotte and her team handled the marketing and sale of our property from the get go. Charlotte’s experience & knowledge of the property market gave us assurance that we were in good hands. Her marketing & photographic team did a fabulous job to make our house look its best and the sales & auction team worked hard to attain a sale price that we were very happy with. At all times we were included in the team communication which made us feel a part of the process. Every member of Charlotte’s team were friendly, respectful and inclusive of us. The entire process was handled with efficiency and professionalism and we would not hesitate to recommend Charlotte & her amazing team.

Charlotte Gardner
Buyer review
She's the real deal!
about 1 year ago
She's the real deal!

Lauren came recommended through a friend, and as a first-time homebuyer, I couldn’t have asked for a better guide and advisor. Lauren took the time to understand what I wanted, the must have's and have nots, and most importantly moved at a pace I was comfortable with. She always made me feel supported, heard and threw in a good dose of humour and pragmatism when things didn't go my way. Her honesty, professionalism, and thoughtful approach built real trust and got the job done. She is the real deal, and I would work with her again in a heartbeat! Best part is my new home is only 5 minutes from the beach!! Thank you, Lauren, for imparting so much knowledge along the way and really making my first homebuying experience so positive.

Lauren MacRae
Seller review
Great experience selling with Charlotte and her team
about 1 year ago
Great experience selling with Charlotte and her team

We had a great experience working with Charlotte and her team. With their knowledge and expertise we felt confident and were well supported throughout the whole process of selling. They were always happy to answer any questions we had, they were always professional and transparent. We would definitely list with them again.

Charlotte Gardner
Seller review
Wonderful experience from start to completion!!
about 1 year ago
Wonderful experience from start to completion!!

On meeting Charlotte I knew immediately she was the one!! Energetic without being exhausting, took time to consider our wants and expectations, asked lots of questions, took heaps of photos and stayed longer than any other agent. I felt completely at ease with the entire process and became, in a short time, confident we would sell no problem. Her experience and professionalism was evident immediately and continued throughout the process. Her passion for selling our home and enthusiasm to do so was also something I sensed, and valued. Communication throughout the process was excellent. Overall, Charlotte and her teams work in our behalf has been exceptional!!

Charlotte Gardner
Seller review
The Most Professional Agent
about 1 year ago
The Most Professional Agent

Charlotte was very professional and very informative of the properties similar to the one we sold. Communication was very good and her ability to present offers was outstanding. I would highly recommend Charlotte to anyone looking for an outstanding agent.

Charlotte Gardner
Seller review
Outstanding
about 1 year ago
Outstanding

Charlotte and her amazing team were so far beyond exceptional it’s hard to put to words. Every part of the process from initial intros and putting a plan together, thru to auction and every little detail with settling was outstanding. My expectations for agents has now been set to their incredible standards. Thank you!

Charlotte Gardner
Seller review
Amazing Team
about 1 year ago
Amazing Team

Charlotte and her team were a pleasure to work with. The communication and service was excellent and we liked having the WhatsApp group so everyone was kept informed. A great team that was proffesional and cohesive with a good sense of humour. 😊 Thanks everyone.

Charlotte Gardner
Seller review
Lauren has done it again!
about 1 year ago
Lauren has done it again!

We have brought and sold a few properties with Lauren over the years, each being a pleasurable experience and a positive outcome. Lauren goes above and beyond what you'd expect a 'normal real estate agent' to do. To say Lauren makes selling easy and manageable is an understatement - there is literally nothing that is too much trouble. Everything from minor maintenance to staging and solid advice, she takes care of it all. We have recommended Lauren to friends and will continue to sing her praises. She can help you find the right property and also help you sell - she truly can do it all! Once again Lauren, thank you from us both.

Lauren MacRae
Buyer review
Goes above and beyond
over 1 year ago
Goes above and beyond

Lauren was such a wonderful asset to us in finding and securing our dream house. She was exceptionally professional and knowledgeable, but also willing to go the extra mile to help us get the result we wanted. She was very patient with the many questions s and challenges along the way, and her great sense of humour meant we could have a laugh together once it was all over.

Lauren MacRae
Seller review
Every aspect was professional
over 1 year ago
Every aspect was professional

Team Charlotte market knowledge and communication was A1. Courtney is an asset to the team

Charlotte Gardner
Seller review
Five stars plus for Lauren McRae
over 1 year ago
Five stars plus for Lauren McRae

Lauren McRae was recommended to us by a friend and we were so grateful that she was. She made the entire process stress-free and seamless. Her excellent communication, amazing responsiveness, and thorough regular updates kept us fully informed and at ease. With her local expertise, clever marketing, and friendly, relaxed approach, we knew our campaign was in the best hands. We would use Lauren again in a heartbeat and would thoroughly recommend her to anyone looking to market their property.

Lauren MacRae
Seller review
Outstanding quick result
over 1 year ago
Outstanding quick result

Charlotte and the team took control of the whole selling process and engaged with multiple interest purchaser with a profession approach. We are very pleased with the outcome which was achieved in a short time frame. Outstanding!

Charlotte Gardner
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