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Our reviews

  5  
256 reviewsacross 6 different locations, showing 12.
Our qualities as told by our client reviews: supportive, dedicated, responsive, friendly, well-prepared, local expert, clear communication.
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Seller review
Feeling Supported Every Step of the Way
9 months ago
Feeling Supported Every Step of the Way

We mostly worked with Lauren McRae on selling and buying. Lauren was incredibly nurturing from day one. As soon as we decided to list with Eves, Charlotte was on the case and we were in contact with Lauren the very next day. We had never experienced having an agent assigned specifically to help find us a house to live in, and it was very comforting to know we had Lauren in our corner. Buying and selling a house can be very stressful. We had worked with Charlotte before on previous house sales, so we knew we were in good hands having her team on board. Working with Lauren was a new experience, and we are so glad we had her to help us through this process. Lauren was on the case immediately. We were viewing houses the next day and it did not let up from there. There were many late night text message exchanges between us, sharing properties of interest, which really added to the feeling of having support beyond normal working hours. That sense of support was so valuable during this time, as we were selling our house while also searching for a new one. The market was a bit tricky and at times it started to feel quite stressful as we worried about whether we would find something in time. Throughout it all, Lauren was a pillar of calm. Her experience, knowledge, and sheer determination to get us over the line made us feel so supported. Lauren worked tirelessly to help us secure our property, and she did a fantastic job. We found a house that ticked all the boxes. It has been some months since we moved in, and we are very happy here. Thank you to Lauren, Charlotte, and the whole team for your help this time around. I am sure we will see you again and maybe work together in the not too distant future. Thank you, Mariana and Lloyd

Charlotte Gardner
Seller review
Outstanding service from start to finish
9 months ago
Outstanding service from start to finish

The team were exceptional throughout the entire process of selling our home. Their market knowledge was excellent, and they gave us clear, honest advice that helped us feel confident in every decision. Communication was consistent, timely, and transparent — we always knew exactly where things stood. They were highly professional, organised, and proactive, making what could have been a stressful process feel smooth and well managed. We were very happy with the result achieved and truly felt they had our best interests at heart. We wouldn’t hesitate to recommend Charlotte and the team to anyone selling.

Charlotte Gardner
Seller review
Happy Client.
10 months ago
Happy Client.

We had a great experience when selling our property with Charlotte Gardener. Her advice, knowledge and professionalism, was second to none. She kept is updated and in the loop at all times with our fast and effortless sale. Thanks to you Charlotte and your wonderful team. 😊

Charlotte Gardner
Seller review
Excellent Team
10 months ago
Excellent Team

Charlotte and the team were amazing to deal with. We were out of town sellers and they made it very easy, were very accommodating, professional and helpful. Kept us fully up to date on everything. Communication was excellent throughout the entire process. Would highly recommend engaging Charlotte if you are looking to sell.

Charlotte Gardner
Seller review
Exceptional Service and a Great Result with Charlotte and her team!
10 months ago
Exceptional Service and a Great Result with Charlotte and her team!

We were really happy with Charlotte and her team. From start to finish, they made the entire selling process smooth and stress-free. Their communication was excellent, their advice was spot-on, and we achieved a great result selling our home thanks to their hard work and expertise. Highly recommend!

Charlotte Gardner
Seller review
Charlotte & her team are simply the best of the best
10 months ago
Charlotte & her team are simply the best of the best

Charlotte’s passion, professionalism and market knowledge were what led us to list with her. From start to finish, Charlotte and her amazing team were incredibly dedicated, going above and beyond our expectations. They guided us through every step of the auction process and kept us well-informed throughout. We have absolutely no regrets in choosing Charlotte, and when the time comes to buy or sell again, we will without hesitation be returning to her and her team.

Charlotte Gardner
Seller review
Sale of 39 Twin Oak Avenue
11 months ago
Sale of 39 Twin Oak Avenue

Charlotte and her team were very professional and nothing was a problem. They were supportive, patient, and kept me informed every step of the way. I felt very looked after.

Charlotte Gardner
Seller review
From the outset Charlotte show an understanding and professionalism.
11 months ago
From the outset Charlotte show an understanding and professionalism.

Although Charlottes was away for the marketing period, her staff carried on in the same efficient manner, showing excellent communication throughout the sales process. The auctioneer and negotiator were also impressive and achieved our expected sale price in a difficult market. We would highly recommend Charlotte Gardner in real estate activities.

Charlotte Gardner
Seller review
Big thanks to Team Charlotte
11 months ago
Big thanks to Team Charlotte

Charlotte and her team helped us sell our property by auction for a great result. Charlotte’s knowledge and advice though a difficult selling process was invaluable. Her team were always available to help and kept us fully informed along the way. We would totally recommend Charlotte and her team.

Charlotte Gardner
Seller review
Seamless sale
11 months ago
Seamless sale

Charlotte and her incredible team made the journey of selling our house so enjoyable. Right from the beginning, their communication and expertise were second to none. They made us clearly understand the many stages of the process and made us feel very confident we were supported by the best team in our region. We were kept in the loop as much as we needed to be and felt all our decisions were informed. Thank you Charlotte! You and your team were outstanding!

Charlotte Gardner
Seller review
In Safe, Professional Hands from Start to Finish
11 months ago
In Safe, Professional Hands from Start to Finish

We couldn’t have been more impressed with Charlotte from the very beginning. Her knowledge, professionalism, and genuine transparency made the entire process feel easy and reassuring. Charlotte’s team were equally fantastic — the dedicated WhatsApp group was an excellent communication tool and made everything quick and seamless. Before we even launched to the public market, we had 14 viewings from their existing database alone, which speaks volumes about the strength of their process. Their streamlined approach truly works, and we felt completely confident knowing we were in such safe and capable hands. Highly recommended.

Charlotte Gardner
Seller review
Very successful sale
11 months ago
Very successful sale

Charlotte and her team were supportive, caring and professional every step of the way. From our first email inquiry through to settlement day. We appreciated her transparency and thorough research that provided us with a realistic expectation of the sale price of our home. We shared our ideas, were open-minded to improvements and took responsibility for these. Team Charlotte kept in communication and ensured that staging, photographs and the advertising campaign was organised and timed to maximise sale potential. During the open home process we appreciated detailed reports and the follow up with potential owners was fantastic. On auction day we were able to watch online and were blown away with how organised the auctions were. We were able to clearly see how much the sale price was and follow the auction live at all times. The final sale price was the icing on the cake. We were thrilled to achieve what we knew our house was worth…and a little more! Thank you to Charlotte and your team for helping us to pass our home onto another family to enjoy. We are beyond grateful.

Charlotte Gardner
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