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Our reviews

  5  
256 reviewsacross 6 different locations, showing 12.
Our qualities as told by our client reviews: supportive, dedicated, responsive, friendly, well-prepared, local expert, clear communication.
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Seller review
Dream Team
over 1 year ago
Dream Team

We would not hesitate to highly recommend Charlotte and her team. It was clear from our initial meetings with Charlotte that she is at the top of her game. She is approachable, full of knowledge, and made the whole process as easy and stress free as possible. The rest of the team deserve special mention as well. They were always available and communication was fabulous throughout the campaign. They attracted great interest in our property and we were ecstatic to sell for a price we were happy with after 3 weeks on the market. An amazing result - thanks so much Charlotte and the rest of the team.

Charlotte Gardner
Seller review
Outstanding agent and team
over 1 year ago
Outstanding agent and team

We had a fantastic experience working with Charlotte and her team. From start to finish, they were incredibly professional, responsive, and easy to deal with. We felt confident placing our trust in them, and they absolutely delivered. Charlotte’s expertise and guidance was outstanding. Nothing was too big or small for her team to deal with. We wouldn’t hesitate to recommend them to anyone looking for a reliable and results-driven team.

Charlotte Gardner
Seller review
Fantastic!
over 1 year ago
Fantastic!

Charlotte and her team had great knowledge of the market, provided helpful and sound advice. The team is set up so well to respond to all aspects of selling your home, and we’re always professional. Communications were fantastic, we always knew what was happening, and felt supported through the process.

Charlotte Gardner
Seller review
10/10 would recommend
over 1 year ago
10/10 would recommend

We bought and sold with Charlotte (and her team), I was very impressed with her approachability and professionalism: - the right amount of communication (buying and selling) - listening to our 'boxes' - what we were looking for and immediately had something for us - making the process as smooth and easy for us as possible. Thank you, team Charlotte!

Charlotte Gardner
Seller review
A Fantastic Team
over 1 year ago
A Fantastic Team

A very seamless and transparent experience that gave me no cause to stress about any part of the process at any time. I was kept fully informed throughout the whole journey, which left me in no doubt as to where I was in the sales process and what I might expect on auction day. The team were truly professional and very courteous, particularly when working around the tenants needs. Charlotte demonstrated a very sound knowledge of her market, following up with potential buyers after Open Homes and relaying their thoughts to me. I also felt she really listened to me and my needs, which was very important to me as I was overseas. I did not feel pushed or persuaded into agreeing with anything. I highly recommend Charlotte and her team when selling a property.

Charlotte Gardner
Seller review
Great service with a great result
over 1 year ago
Great service with a great result

We were impressed with the way Charlotte and her team handled the marketing and sale of our property from the get go. Charlotte’s experience & knowledge of the property market gave us assurance that we were in good hands. Her marketing & photographic team did a fabulous job to make our house look its best and the sales & auction team worked hard to attain a sale price that we were very happy with. At all times we were included in the team communication which made us feel a part of the process. Every member of Charlotte’s team were friendly, respectful and inclusive of us. The entire process was handled with efficiency and professionalism and we would not hesitate to recommend Charlotte & her amazing team.

Charlotte Gardner
Buyer review
She's the real deal!
over 1 year ago
She's the real deal!

Lauren came recommended through a friend, and as a first-time homebuyer, I couldn’t have asked for a better guide and advisor. Lauren took the time to understand what I wanted, the must have's and have nots, and most importantly moved at a pace I was comfortable with. She always made me feel supported, heard and threw in a good dose of humour and pragmatism when things didn't go my way. Her honesty, professionalism, and thoughtful approach built real trust and got the job done. She is the real deal, and I would work with her again in a heartbeat! Best part is my new home is only 5 minutes from the beach!! Thank you, Lauren, for imparting so much knowledge along the way and really making my first homebuying experience so positive.

Lauren MacRae
Seller review
Great experience selling with Charlotte and her team
over 1 year ago
Great experience selling with Charlotte and her team

We had a great experience working with Charlotte and her team. With their knowledge and expertise we felt confident and were well supported throughout the whole process of selling. They were always happy to answer any questions we had, they were always professional and transparent. We would definitely list with them again.

Charlotte Gardner
Seller review
Wonderful experience from start to completion!!
over 1 year ago
Wonderful experience from start to completion!!

On meeting Charlotte I knew immediately she was the one!! Energetic without being exhausting, took time to consider our wants and expectations, asked lots of questions, took heaps of photos and stayed longer than any other agent. I felt completely at ease with the entire process and became, in a short time, confident we would sell no problem. Her experience and professionalism was evident immediately and continued throughout the process. Her passion for selling our home and enthusiasm to do so was also something I sensed, and valued. Communication throughout the process was excellent. Overall, Charlotte and her teams work in our behalf has been exceptional!!

Charlotte Gardner
Seller review
The Most Professional Agent
over 1 year ago
The Most Professional Agent

Charlotte was very professional and very informative of the properties similar to the one we sold. Communication was very good and her ability to present offers was outstanding. I would highly recommend Charlotte to anyone looking for an outstanding agent.

Charlotte Gardner
Seller review
Outstanding
over 1 year ago
Outstanding

Charlotte and her amazing team were so far beyond exceptional it’s hard to put to words. Every part of the process from initial intros and putting a plan together, thru to auction and every little detail with settling was outstanding. My expectations for agents has now been set to their incredible standards. Thank you!

Charlotte Gardner
Seller review
Amazing Team
over 1 year ago
Amazing Team

Charlotte and her team were a pleasure to work with. The communication and service was excellent and we liked having the WhatsApp group so everyone was kept informed. A great team that was proffesional and cohesive with a good sense of humour. 😊 Thanks everyone.

Charlotte Gardner
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