This was our second dealing with Haley and again we could not fault her. Haley is straight up which we appreciate and the whole process is completed with ease as she guides you through each stage. What can be a drawn out and complicated process felt simple. Haley comes across as very professional but is also very good at understanding each party's circumstances and supporting them through their journey to work towards their goal. Options at each step were explained and she would give guidance but no pressure. Communication was exceptional, any day of the week. We would instantly receive details of interest/open home numbers and feedback/purchaser progress etc. We could reach Haley anytime and she was always prompt with her replies. There was also the regular email from Bayleys with every interaction in relation to the property included, which was excellent to refer back on. You could see the work that was being done to follow up every possible sign of interest they received. You never felt like a number, Haley was on your journey with you. Would highly recommend, a great lady that went above and beyond.

Urszula Bedggood and Team

star   5   (162 reviews)

Mel was my manager while working at Bayleys in 2024, and she was incredible. Her attention to detail and industry knowledge meant she always stayed one step ahead. I learned an incredible amount from Mel during this time. As fate would have it, Mel stepped back into the field for family reasons, so when it came time to sell our home, I was eager to work with Mel. And in true Mel fashion, she delivered to the highest possible standard. From the outset, Mel displayed excellence, providing us with quality information and making sure we knew the process and what to expect. Additionally, Mel was very thoughtful and caring, especially towards my wife, as this was the first home for our kids. We weren't selling our house - we were selling our home. One of the biggest benefits of Mel's experience is her knowledge and skillset. We had a few unexpected issues arise from our end that would not be considered common. Mel leapt into action, often working late into the night to help us get these resolved so it would not have a negative impact on the campaign (even though they were out of her control). Above and beyond does not even begin to describe the effort Mel put into helping us. Mel was also more than willing to work with all buyers-agents from all agencies. This opened us up to a much wider pool of potential purchasers. Come auction day, Mel's hard work was very evident. We had an incredible turnout of potential buyers, and Mel worked with all interested parties to achieve a fantastic result for everyone in the room - not just us as vendors, but the purchasers as well. It was the perfect result to a flawless campaign. We truly could not be happier with our experience from start to finish. Mel is the definition of excellence and we will only use Mel for all property-related matters going forward. Thank you Mel for everything you have done for our family. Adam & Gabs.

Melanie Webb

star   5   (14 reviews)

Very strong knowledge of the market and the product they were selling. they answered all our queries super quick.

Urszula Bedggood and Team

star   5   (162 reviews)

From our first contact with Ursula the communication has been excellent, prompt and direct responses to ensure we were informed of all developments during our sales campaign. Simplifying the sales campaign to target the level of buyer who would be successful in purchasing our property was excellent. Ursula and Haley have an excellent understanding of our local market and are highly successful in achieving the outcome sellers are seeking.

Urszula Bedggood and Team

star   5   (162 reviews)

Urszula and Haley were a pleasure to work with when selling my home. They were helpful, informative and kept me updated throughout the process. I would happily recommend their services.

Urszula Bedggood and Team

star   5   (162 reviews)

Urszula is a dream to deal with. Very straightforward and ensures a good experience for both parties, without any pressure. Genuine and caring and very professional. You can tell she loves her job. We wouldn't hesitate to engage her if we were selling and can only recommend her highly.

Urszula Bedggood and Team

star   5   (162 reviews)

Melanie delivered clear, current market insights and demonstrated exceptional marketing expertise. Her professionalism and attention to detail were evident throughout the entire marketing and sales process.

Melanie Webb

star   5   (14 reviews)

Right from the start it was clear Melanie knows what she is doing when it comes to selling houses, demonstrated by her knowledge of the market, area, and process. Melanie kept me in the loop with communications almost every day, and nothing I asked was too much for her - in fact she went beyond what I asked, making the whole process stress-free and simple for me. I'm so happy with Melanie's work that when I next sell a house, there is only one agent I will be calling.

Melanie Webb

star   5   (14 reviews)

Melanie was great to deal with. She has an engaging and friendly style of communication. She was highly professional in all of her dealings and had an in-depth knowledge of the surrounding area. We were also given support to navigate the auction process, which we greatly appreciated. We would 100% recommend Melanie to any potential seller or purchaser.

Melanie Webb

star   5   (14 reviews)

Highly recommend Urszula and her team to anyone wishing to sell their home. We have sold a few houses in our lifetime and Urszula and her team definitely rank among the best. They are professional, honest, knowledgeable, and go above and beyond in all they do to ensure the best possible outcome for all. Urszula is a high level thinker, problem solver, and can manage many tasks at once. She is also generous, kind, and sensitive to needs of both parties. You will not be disappointed. We have no hesitation in recommending Urszula, Hayley, and their Bayley's team. Huge thanks and appreciation to them.

Urszula Bedggood and Team

star   5   (162 reviews)

You could not get a better agent than Melanie. She is so professional, friendly and her communication is excellent. We had to sell our family home, which was a very emotional time for us. Mel could not have been kinder and respectful throughout the process. She communicates all the information throughout the process, and keeps you informed about everything. She listened to everything that was important to us, and just made the whole experience so easy. It was such a hassle free experience with a fantastic result. This is the second time I have sold a property with Mel and I cannot speak highly enough about her.

Melanie Webb

star   5   (14 reviews)

Haley, is a hardworking agent who knows her stuff, and makes the stressful experience of selling a house almost feel “easy.” We are so grateful for her supportive nature, never a question unanswered or too much. Haley is easy to communicate with and has the ability to connect with a wide variety of people, this makes the experience smooth for everyone involved. Haley’s attention to detail leaves you feeling in control, heard, and supported. If you want an agent who will work for the best outcome for you in the current market you can’t go past Haley!

Urszula Bedggood and Team

star   5   (162 reviews)