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Our reviews

  5  
38 reviewsacross 8 different locations, showing 12.
Our qualities as told by our client reviews: empathetic, reliable, friendly, well-prepared, supportive, local expert, clear communication.
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Seller review
Consummate professional with empathy
13 days ago
Consummate professional with empathy

Melanie provided clear guidance on how I could proceed with a sale - when to sell, how to set price and so on. I felt so confident that the approach we took would deliver a result and it certainly did! I especially appreciated Melanie's advice around selling strategy and I found her advice to be the key in accepting the first offer - because everything fell into place as if it was intended to be. Melanie was proactive with timely and detailed communication throughout the sale process and I really her responsiveness when I was looking for my questions on process or next steps. Thank you Melanie for such wonderful service; you made the process so easy.

Melanie Webb

Melanie Webb

  5   (14 reviews)
Seller review
Urszula is a superstar Real Estate Agent! I highly recommend Urszula & her team to sell your home.
17 days ago
Urszula is a superstar Real Estate Agent! I highly recommend Urszula & her team to sell your home.

Urszula's experience in Real Estate shows in every aspect of the selling journey, from appraisal to sale and settlement. Urszula & her team are true professionals, creating trust as well as offering fabulous communication and market expertise. They are always available to help in any way and ensure their clients feel cared for and nurtured throughout the entire process. I have known Urszula in a Real Estate capacity since I purchased my home 10 years ago. When I decided it was time to move Urszula was the first person I called and I have had the pleasure of dealing with her again to sell my home. Another positive experience with an amazing Agent!

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Seller review
Fast sale needed - no stress!
18 days ago
Fast sale needed - no stress!

Haley and team made selling our home as easy as possible. Through Haley's genuine interest and understanding about us as a family she was able to help us navigate a quick and unexpected sale! Despite the short timeline we never got a sense of panic or stress, even when the weather wasn't conductive for photos - changing that seemed easy! The open and accessible comms with the team was a relief and made asking those random questions simple and acceptable. The level of detail we received post each open home was top notch and put our minds at ease as we navigated that process. Having offers presented was a pleasant experience and Haley never made us feel pressured to make a decision there and then. Check ins were a joy and we are sad to not have a reason to keep in touch now that the sale is all sorted! Cannot recommend Haley and the team enough. For sure will reach out again if we are in the market to sale (or buy!).

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Buyer review
Sale with a smile
18 days ago
Sale with a smile

Haley made the entire purchasing process far too easy. From the first time we walked in the door, her no pressure approach was a welcome change for us. Haley was open and honest with us every step of the way. Every question was answered without issue and her genuine interest building a relationship with us and our family was comforting. Cannot fault Haley at all! Her communication was perfectly timed, friendly and on point, and flexible to fit around our family (and holiday!). Top notch service, someone we would reach out to again if we find ourselves back in the market!

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Buyer review
Couldn’t have been better!
19 days ago
Couldn’t have been better!

Very informative sales process with all communications handled professionally and promptly. Didn’t stop there, the after sales interest continued. Urzula genuinely cared about the complete package and experience. A pleasure to deal with and would most definitely recommend!

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Buyer review
Friendly, professional and a wonderful communicator
22 days ago
Friendly, professional and a wonderful communicator

Melanie was absolutely wonderful! She made the whole process of purchasing our home so easy. Melanie was easy to contact if we needed anything and also to let us know what was going on. We were so excited about the property and she was excited for us too - it was great that she was there for us emotionally, but also professionally. Thank you Melanie for everything you have done for us.

Melanie Webb

Melanie Webb

  5   (14 reviews)
Seller review
Professional, Thorough and Understanding.
about 1 month ago
Professional, Thorough and Understanding.

This was our second dealing with Haley and again we could not fault her. Haley is straight up which we appreciate and the whole process is completed with ease as she guides you through each stage. What can be a drawn out and complicated process felt simple. Haley comes across as very professional but is also very good at understanding each party's circumstances and supporting them through their journey to work towards their goal. Options at each step were explained and she would give guidance but no pressure. Communication was exceptional, any day of the week. We would instantly receive details of interest/open home numbers and feedback/purchaser progress etc. We could reach Haley anytime and she was always prompt with her replies. There was also the regular email from Bayleys with every interaction in relation to the property included, which was excellent to refer back on. You could see the work that was being done to follow up every possible sign of interest they received. You never felt like a number, Haley was on your journey with you. Would highly recommend, a great lady that went above and beyond.

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Seller review
Excellence From Start to Finish
about 1 month ago
Excellence From Start to Finish

Mel was my manager while working at Bayleys in 2024, and she was incredible. Her attention to detail and industry knowledge meant she always stayed one step ahead. I learned an incredible amount from Mel during this time. As fate would have it, Mel stepped back into the field for family reasons, so when it came time to sell our home, I was eager to work with Mel. And in true Mel fashion, she delivered to the highest possible standard. From the outset, Mel displayed excellence, providing us with quality information and making sure we knew the process and what to expect. Additionally, Mel was very thoughtful and caring, especially towards my wife, as this was the first home for our kids. We weren't selling our house - we were selling our home. One of the biggest benefits of Mel's experience is her knowledge and skillset. We had a few unexpected issues arise from our end that would not be considered common. Mel leapt into action, often working late into the night to help us get these resolved so it would not have a negative impact on the campaign (even though they were out of her control). Above and beyond does not even begin to describe the effort Mel put into helping us. Mel was also more than willing to work with all buyers-agents from all agencies. This opened us up to a much wider pool of potential purchasers. Come auction day, Mel's hard work was very evident. We had an incredible turnout of potential buyers, and Mel worked with all interested parties to achieve a fantastic result for everyone in the room - not just us as vendors, but the purchasers as well. It was the perfect result to a flawless campaign. We truly could not be happier with our experience from start to finish. Mel is the definition of excellence and we will only use Mel for all property-related matters going forward. Thank you Mel for everything you have done for our family. Adam & Gabs.

Melanie Webb

Melanie Webb

  5   (14 reviews)
Buyer review
Very professional
about 1 month ago
Very professional

Very strong knowledge of the market and the product they were selling. they answered all our queries super quick.

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Seller review
Excellent support and communication during our sales campaign.
about 2 months ago
Excellent support and communication during our sales campaign.

From our first contact with Ursula the communication has been excellent, prompt and direct responses to ensure we were informed of all developments during our sales campaign. Simplifying the sales campaign to target the level of buyer who would be successful in purchasing our property was excellent. Ursula and Haley have an excellent understanding of our local market and are highly successful in achieving the outcome sellers are seeking.

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
Seller review
A positive experience selling my home
about 2 months ago
A positive experience selling my home

Urszula and Haley were a pleasure to work with when selling my home. They were helpful, informative and kept me updated throughout the process. I would happily recommend their services.

Urszula Bedggood and Team

Urszula Bedggood and Team

  5   (157 reviews)
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Bayleys Rolleston (Whalan & Partners Ltd)
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