Bayleys Property Management Canterbury
Bayleys Property Management Cant... helped lease this property
Price not available
Kaiapoi
House
Unpleasant Human to work with
Poor communication from the outset, wouldn't get oven fixed until we moved out. Sent contractors without saying why they were coming. Rude and unpleasant
T
Tenant
Thank you for taking the time to leave your feedback Michael.
We are sorry to hear that your experience did not meet your expectations throughout your tenancy and the lease break process.
Communication and maintenance are matters we take seriously. Throughout the tenancy, we worked with both the property owner and contractors to address maintenance concerns raised, including arranging repairs and ultimately replacing the oven when a recurring issue was identified. While there were some delays outside of our direct control, we remained committed to resolving the matter.
With regard to property access, we endeavored to ensure that appropriate notice was provided for visits and maintenance related attendance at the property. We acknowledge that there were some occasions where this may not have aligned with your expectations, when the owner chose to do these directly, particularly during the period leading up to the end of the tenancy.
We appreciate your feedback and will continue to review our processes to ensure we provide the highest level of service to both tenants and property owners. We wish you all the best for the future.
responded on 24 Jun 2026
