After over a year of searching for the perfect home, we finally found the one – and it was all thanks to Louise Thompson from Bayleys Real Estate. From the very beginning, Louise stood out. She was incredibly patient, knowledgeable, and supportive throughout our long journey. Buying a home can be a rollercoaster, especially after such a lengthy search, but Louise made the entire experience feel calm and manageable. She always took the time to listen, understand what we were looking for, and never pressured us – just consistently offered honest advice, clear communication, and unwavering dedication. When the right property finally came along, Louise was right there to guide us through every step with professionalism and care. We are beyond grateful for her help in securing our home. If you’re looking for someone who genuinely cares, knows the market inside out, and will go the extra mile, Louise is the agent you want in your corner. Thank you so much, Louise – you were absolutely amazing!

Louise Thomson

star   4.9   (16 reviews)

Louise was always looking out for us, listening to us and helping in whatever way she could, with outstanding service and communication, The house was sold fast as they did a wonderful marketing campaign to show the house to as many people as possible, leading to a quick sale They were always on top of any questions we might have and reassure us when we had doubts or was feeling overwhelmed, things were explained clearly and professionally with care and support.

Louise Thomson

star   4.9   (16 reviews)

I had an exceptional experience working with Louise as my real estate agent. Her incredible attention to detail ensured that every aspect of the process was handled seamlessly. Communication was a true standout; she consistently kept me updated, ensuring I was informed about each step along the way. Louise regularly checked in and promptly addressed any questions I had, which made the entire experience stress-free. Remarkably, the whole process from start to finish took less than six weeks, making it both quick and effortless. I highly recommend her services!

Louise Thomson

star   4.9   (16 reviews)

Lynnette was outstanding her efforts to secure a sale and in keeping us informed. Things that most impressed me follows: 1. During the time on the market, she was able to bring us 3 offers giving us the security of both an offer and a backup offer. 2. Property was beautifully marketed resulting in lots of attendance at open homes and other private viewings. 3. Sale price exceeded our expectations and the registered valuation. 4. Communication was regular and complete. 5. At no point did we feel as though we were being conditioned to accept a different price - something you often hear about Real Estate Agents. I genuinely felt that Lynnette Thomas was working for us, the vendors, whilst at the same time bringing her integrity to all of her dealings with prospective buyers.

Lynnette Thomas

star   4.9   (18 reviews)

We’ve worked with many agents the world over, and we were very happy with the quality and service Anya provided for us. It was really great working with her to make our New Zealand dreams come true. She was always only a text or phone call away to answer any questions we had, and went above and beyond to help us settle on our new home.

Anya Turner

star   5   (2 reviews)

Kaid has been extremely helpful in our house buying journey. From the start he has been transparent and honest, and has helped make what was once quite a stressful, confusing process into an easier, more enjoyable one. His communication is excellent and he answered every question we had with confidence, kindness and urgency. His knowledge of the market and the industry is very evident, and his professionalism compliments this highly making the overall experience with him incredibly pleasant. We highly recommend Kaid :)

Kaid Maycock

star   5   (19 reviews)

We are so pleased we chose Anya to be our real estate agent. She truly went above and beyond for us and ultimately achieved a fantastic result in the sale of our cherished family home. Anya is warm, kind and empathetic as well as strong, upfront and professional. She has a natural ability to explain complex processes in a clear and reassuring way, which helped us feel confident and informed at every stage. We never felt stressed or overwhelmed throughout the journey. One thing that set Anya apart was her ability to really listen to our needs and priorities. She was attentive, approachable, and consistently responsive to us - always putting us first and not pressuring us into any rushed decision. Anya advocated for us every step of the way and accepted our timeline and process which we really appreciated. Throughout the entire process, Anya demonstrated a high level of professionalism—she is organized, reliable, and committed to delivering the best possible outcome for everyone involved. Her dedication, integrity, and attention to detail meant we trusted her completely and as such we would highly recommend Anya to anyone looking to buy or sell a property.

Anya Turner

star   5   (2 reviews)

We had a fantastic experience working with Mark and Emma. In what was a tough and uncertain market, they were consistently transparent, supportive, and genuinely honest every step of the way. Their communication was excellent — we always felt informed and never left guessing. They took the time to explain things clearly, gave us realistic expectations, and guided us with integrity rather than pressure. What really stood out was how much they cared. Unlike some big real estate teams, Mark and Emma always answered their phone — it quite literally never went to voicemail. That level of responsiveness says so much about how committed they are to their clients and the service they provide. It never felt transactional; they were truly invested in getting the best outcome for us while making the process as smooth and stress-free as possible. We’re incredibly grateful for their professionalism and would highly recommend Mark and Emma to anyone looking for trustworthy, down-to-earth real estate agents.

Mark Wilson

star   5   (19 reviews)

Mark delivered an exceptional result for my parents’ property in Manly. From the very beginning of the engagement, he demonstrated a deep understanding of the local market, bringing comparable properties to our attention and the differences affecting price. His communication was proactive and reassuring throughout the entire process, and on the eve of the auction he was able to give us a clear and accurate picture of buyer interest. Mark, together with Emma, provided thoughtful guidance on preparing the property for sale and was always available ahead of each open home. Their professionalism, dedication, and genuine care made the experience seamless and stress-free for my parents. We could not have asked for a higher level of service.

Mark Wilson

star   5   (19 reviews)

Clear friendly communication. Supportive through the auction process.

Lynnette Thomas

star   4.9   (18 reviews)

Stand out qualities were their professional presentation, reliability and wealth of knowledge

Lynnette Thomas

star   4.9   (18 reviews)

We have been totally impressed by Kaid Maycock and Louise Thompson helping us to sell our home, they always explained every step clearly and simply and was always around to answer any questions and they were never too busy to help, they went the extra mile but still realistic about the market price for our home, we are so glad we chose them to sell our home.

Kaid Maycock

star   5   (19 reviews)