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Our reviews

  5  
172 reviewsacross 24 different locations, showing 12.
Our qualities as told by our client reviews: empathetic, responsive, friendly, dedicated, supportive, local expert, clear communication.
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Seller review
Fantastic experience!
7 months ago
Fantastic experience!

We had a fantastic experience with Bridget. She helped us sell our first home and purchase our second one. The whole process felt some much easier because of her. She was a great communicator, always honest and transparent, consistently kept us informed at every step. She was very easy to work with, flexible with our needs and clearly worked hard to get the best outcome for us. We really appreciated how attentive she was and how well she understood what we were looking for. We’re very grateful for her support and would happily recommend her to anyone buying or selling a home. Thank you!!

Bridget Alexander

Bridget Alexander

  5   (11 reviews)
Seller review
Sam really got it from the start.
7 months ago
Sam really got it from the start.

Selling a house that’s been home for more than 25 years is a pretty big deal, and Sam really got that from the start. She understood that it wasn’t just a property to us, it was a place full of memories, and she handled the whole process with a lot of care and respect. What stood out most was Sam’s communication. She kept us in the loop the whole way through, was always upfront and honest about what was happening in the market, and never sugar-coated things just to make us feel better. That honesty actually made the whole experience a lot easier because we always knew where we stood. Sam also balanced professionalism with being genuinely easy to work with. She gave clear advice when we needed it, listened when we had questions, and made what could have been a pretty stressful process feel manageable. If you’re looking for an agent who understands the emotional side of selling a long-time home, communicates well, and keeps things straightforward and real, I’d happily recommend Sam.

Sam Hutchinson

Sam Hutchinson

  5   (91 reviews)
Seller review
Kristen was an absolute gem to deal with
7 months ago
Kristen was an absolute gem to deal with

In this very tough market Kirsten have a calm level head and managed to negotiate a great result when sale in the market were very flat. Always available to talk things through and worked hard with open homes. Always very professional to deal with and worked with me to reduce any concerns I had.

Kristen Hines

Kristen Hines

  4.9   (24 reviews)
Seller review
Amazing all rounder!
7 months ago
Amazing all rounder!

Working with Sam as our real estate agent was an absolute pleasure. She was professional from start to finish, yet always easy to talk to and approachable. Sam was incredibly accommodating and always willing to help with any questions or requests we had along the way. What really stood out was how easy she made the process, even when we weren’t in the same city. She communicated clearly, kept us updated, and handled everything smoothly, which made the whole experience far less stressful. Sam is wonderful to work with and truly goes the extra mile for her clients. I highly recommend her to anyone looking for a knowledgeable, supportive, and professional real estate agent. She is amazing!

Sam Hutchinson

Sam Hutchinson

  5   (91 reviews)
Buyer review
So helpful in our First Home Purchase!
7 months ago
So helpful in our First Home Purchase!

We purchased our first home with Bridget and the experience overall was excellent. Bridget was available to answer questions, ease concerns and point us in the right direction when we needed that extra little bit of guidance. We viewed the home multiple times, each time feeling as welcome as we did in the very first viewing. Her communication was clear and precise and the effort she put in to making sure we had the knowledge that we needed to succeed did not go unnoticed. Overall, we feel very lucky we were able to purchase our first home with an agent as friendly and thorough as Bridget, and we will be recommending her to any and all of our friends looking to step into home ownership in Napier. Thank you, Bridget!

Bridget Alexander

Bridget Alexander

  5   (11 reviews)
Seller review
Professional with an excellent understanding of the market -  would confidently recommend!
7 months ago
Professional with an excellent understanding of the market - would confidently recommend!

Sarah is one of the most professional Real Estate agents we have worked with. She implemented a clear strategy and a well-executed marketing campaign for our property - the entire process ran seamlessly. Her advice was insightful, and she delivered it in a calm, reassuring, and confident manner. We highly recommend Sarah.

Sarah Knight

Sarah Knight

  5   (145 reviews)
Buyer review
Professional, knowledgeable and friendly
7 months ago
Professional, knowledgeable and friendly

We found Sam to be welcoming and informative at the open homes. She followed up on our questions and concerns efficiently and showed a strong understanding of the area and market. Sam was a pleasure to deal with and very easy to communicate with, patiently guiding us through the buying process.

Sam Hutchinson

Sam Hutchinson

  5   (91 reviews)
Buyer review
Great professionalism!
7 months ago
Great professionalism!

What a pleasant experience buying my first home with help from Sarah and her team. At times some things were out of our control for timings and deadlines, being the purchase of the home was during the xmas/new years holiday period and lawyers etc were on holiday but Sarah kept a positive attitude reassuring me and giving guidance through the whole nerves triggering experience. Thank you Sarah for helping me purchase my dream home and your professional guidance along the way.

Sarah Knight

Sarah Knight

  5   (145 reviews)
Seller review
From Overwhelmed to Sold — Effortlessly
8 months ago
From Overwhelmed to Sold — Effortlessly

Selling our home after 16 years felt like a huge and slightly overwhelming step, but Sarah Knight made the entire process feel effortless. She brought a bubbly, positive energy from day one, paired with a high level of professionalism and organisation. It was clear she knew exactly how to approach the sale of our property, and her strategy gave us complete confidence. Elaine worked alongside Sarah during our open homes and was equally professional, friendly, and welcoming. Together, they made a fantastic team. As someone who was very out of touch with the selling process, I felt completely supported — Sarah and Elaine had everything under control from start to finish. We are incredibly grateful for their guidance, expertise, and the genuine care they showed throughout the journey. Highly recommend

Sarah Knight

Sarah Knight

  5   (145 reviews)
Seller review
Happy Sale
8 months ago
Happy Sale

Having previously listed with both Ray White and Harcourts when selling another property, we only wish we had chosen Sarah and Jonny back then as well. From our very first meeting, their professionalism, marketing expertise, and strategic advice gave us complete confidence and put us instantly at ease. Throughout the entire campaign, no problem was ever too big and no question went unanswered. Sarah and Jonny were proactive, highly communicative, and genuinely committed to achieving the best possible outcome for us. Their attention to detail, strong negotiation skills, and ability to adapt when needed made all the difference. We are incredibly grateful for their hard work, guidance, and unwavering support — and most importantly, for delivering such a fantastic result. We wouldn’t hesitate to recommend Sarah and Jonny to anyone looking to sell.

Sarah Knight

Sarah Knight

  5   (145 reviews)
Seller review
10/10 would recommend
8 months ago
10/10 would recommend

Sam is knowledgeable on the local area, patient, honest, communicative and also has a sense of humour which made the process of selling our house with her that much easier! Despite a few hiccups along the way, she was always encouraging, understanding and honest and our house is now sold.

Sam Hutchinson

Sam Hutchinson

  5   (91 reviews)
Seller review
Highly Recommend
8 months ago
Highly Recommend

We had a great experience working with Sam Hutchinson at Bayleys. From the start, her communication was excellent — she kept us updated regularly and was always easy to reach, which gave us a lot of confidence throughout the process. Sam made what can often be a stressful time feel smooth and straightforward, and she achieved a fast sale for us. We really appreciated her professionalism, efficiency, and friendly approach. We wouldn’t hesitate to recommend her to others.

Sam Hutchinson

Sam Hutchinson

  5   (91 reviews)
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