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Our reviews

  5  
164 reviewsacross 24 different locations, showing 12.
Our qualities as told by our client reviews: honest, hard-working, friendly, dedicated, supportive, local expert, clear communication.
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Seller review
So Grateful
3 months ago
So Grateful

I still say to my husband all the time how grateful we are that we chose you to sell our home. Looking back, I honestly don't think we could have done it without you. Your professionalism, dedication, and genuine care were evident every step of the way. You made what could have been a very stressful experience feel so much easier. You also always had our best interests at heart. We never felt like just another client. If any of your future clients ever want to know what it's like to work with you, please have them call me. I'd be more than happy to share our experience. Thank you for everything!!

Kristen Hines

Kristen Hines

  4.9   (24 reviews)
Buyer review
Great experience as a buyer
4 months ago
Great experience as a buyer

Bridget was great to work with and everything went smoothly. She was efficient and always happy to answer any questions we had. A very positive experience overall!

Bridget Alexander

Bridget Alexander

  5   (8 reviews)
Seller review
Detailed and calm throughout the process.
4 months ago
Detailed and calm throughout the process.

Bridget approached the selling of our house with a detailed and calm approach. She gave careful consideration to everything and was consistent with her communication.

Bridget Alexander

Bridget Alexander

  5   (8 reviews)
Seller review
An amazing experience with Sarah and her team.
5 months ago
An amazing experience with Sarah and her team.

From the moment I contacted Sarah for an appraisal, she was an absolute pleasure to work with. Her communication was clear and prompt, and she has such an easy, friendly manner that instantly put us at ease. We were won over by her attention to detail, her thoughtful marketing approach, and the way she explained the best timing and strategy for bringing a property to market. I especially appreciated the detailed plan she provided — from photo dates to launch timelines to open home schedules. It gave us clear milestones to work towards and meant getting our home ready never felt rushed or overwhelming. Throughout the campaign, both Sarah and Simone (another fantastic member of her team) kept us fully informed. We received updates straight after every open home, followed by more in‑depth feedback within 24 hours each week. We always knew exactly where things stood and how the campaign was tracking. We did have a small hiccup when our first buyers weren’t able to meet their conditions, but Sarah didn’t miss a beat. She jumped straight into action and, the very next day, presented us with three stronger offers. We moved forward with one of them, and just five days later we were unconditional — and absolutely thrilled with the outcome. We were also lucky enough to work with Sarah on the purchase of our next home. She and Johnnie (another amazing member of her team) introduced us to a beautiful property in Bay View that we instantly fell in love with. They guided us through the entire process and turned what could have been a stressful experience into something smooth, positive, and genuinely exciting. We will forever be grateful for the incredible experience we had with Sarah and her team. Their professionalism, care, and dedication made all the difference.

Sarah Knight

Sarah Knight

  5   (143 reviews)
Seller review
Fantastic experience!
5 months ago
Fantastic experience!

We had a fantastic experience with Bridget. She helped us sell our first home and purchase our second one. The whole process felt some much easier because of her. She was a great communicator, always honest and transparent, consistently kept us informed at every step. She was very easy to work with, flexible with our needs and clearly worked hard to get the best outcome for us. We really appreciated how attentive she was and how well she understood what we were looking for. We’re very grateful for her support and would happily recommend her to anyone buying or selling a home. Thank you!!

Bridget Alexander

Bridget Alexander

  5   (8 reviews)
Seller review
Sam really got it from the start.
5 months ago
Sam really got it from the start.

Selling a house that’s been home for more than 25 years is a pretty big deal, and Sam really got that from the start. She understood that it wasn’t just a property to us, it was a place full of memories, and she handled the whole process with a lot of care and respect. What stood out most was Sam’s communication. She kept us in the loop the whole way through, was always upfront and honest about what was happening in the market, and never sugar-coated things just to make us feel better. That honesty actually made the whole experience a lot easier because we always knew where we stood. Sam also balanced professionalism with being genuinely easy to work with. She gave clear advice when we needed it, listened when we had questions, and made what could have been a pretty stressful process feel manageable. If you’re looking for an agent who understands the emotional side of selling a long-time home, communicates well, and keeps things straightforward and real, I’d happily recommend Sam.

Sam Hutchinson

Sam Hutchinson

  5   (88 reviews)
Seller review
Kristen was an absolute gem to deal with
5 months ago
Kristen was an absolute gem to deal with

In this very tough market Kirsten have a calm level head and managed to negotiate a great result when sale in the market were very flat. Always available to talk things through and worked hard with open homes. Always very professional to deal with and worked with me to reduce any concerns I had.

Kristen Hines

Kristen Hines

  4.9   (24 reviews)
Seller review
Amazing all rounder!
5 months ago
Amazing all rounder!

Working with Sam as our real estate agent was an absolute pleasure. She was professional from start to finish, yet always easy to talk to and approachable. Sam was incredibly accommodating and always willing to help with any questions or requests we had along the way. What really stood out was how easy she made the process, even when we weren’t in the same city. She communicated clearly, kept us updated, and handled everything smoothly, which made the whole experience far less stressful. Sam is wonderful to work with and truly goes the extra mile for her clients. I highly recommend her to anyone looking for a knowledgeable, supportive, and professional real estate agent. She is amazing!

Sam Hutchinson

Sam Hutchinson

  5   (88 reviews)
Buyer review
So helpful in our First Home Purchase!
6 months ago
So helpful in our First Home Purchase!

We purchased our first home with Bridget and the experience overall was excellent. Bridget was available to answer questions, ease concerns and point us in the right direction when we needed that extra little bit of guidance. We viewed the home multiple times, each time feeling as welcome as we did in the very first viewing. Her communication was clear and precise and the effort she put in to making sure we had the knowledge that we needed to succeed did not go unnoticed. Overall, we feel very lucky we were able to purchase our first home with an agent as friendly and thorough as Bridget, and we will be recommending her to any and all of our friends looking to step into home ownership in Napier. Thank you, Bridget!

Bridget Alexander

Bridget Alexander

  5   (8 reviews)
Seller review
Professional with an excellent understanding of the market -  would confidently recommend!
6 months ago
Professional with an excellent understanding of the market - would confidently recommend!

Sarah is one of the most professional Real Estate agents we have worked with. She implemented a clear strategy and a well-executed marketing campaign for our property - the entire process ran seamlessly. Her advice was insightful, and she delivered it in a calm, reassuring, and confident manner. We highly recommend Sarah.

Sarah Knight

Sarah Knight

  5   (143 reviews)
Buyer review
Professional, knowledgeable and friendly
6 months ago
Professional, knowledgeable and friendly

We found Sam to be welcoming and informative at the open homes. She followed up on our questions and concerns efficiently and showed a strong understanding of the area and market. Sam was a pleasure to deal with and very easy to communicate with, patiently guiding us through the buying process.

Sam Hutchinson

Sam Hutchinson

  5   (88 reviews)
Buyer review
Great professionalism!
6 months ago
Great professionalism!

What a pleasant experience buying my first home with help from Sarah and her team. At times some things were out of our control for timings and deadlines, being the purchase of the home was during the xmas/new years holiday period and lawyers etc were on holiday but Sarah kept a positive attitude reassuring me and giving guidance through the whole nerves triggering experience. Thank you Sarah for helping me purchase my dream home and your professional guidance along the way.

Sarah Knight

Sarah Knight

  5   (143 reviews)
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