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Our reviews

  5  
47 reviewsacross 10 different locations, showing 12.
5 days ago
First Home Buyers

Karen consistently kept in communication with us throughout the whole process. She was kind, supportive, and a wonderful guide. She helped us get over a few hurdles and kept us positive, even when things seemed far too much for us to handle. Now, we can finish the year buy getting married and moving into our very first home. This has truly been the most exciting chapter of our lives so far, and we are very grateful to have had Karen (as well as Debbie and Tom) on our team to guide us through our first home purchase.

Karen Rutherford

Karen Rutherford

  5   (25 reviews)
6 days ago
Karen is an outstanding performer

We had the pleasure of seeing Karen at work when she sold another house of ours 4 months ago.What we witnessed then made it an easy decision when we decided to sell the Matamata house. For a few different reasons this home wasn’t a straightforward sale but to Karen’s credit she got the bit between her teeth and recommended what we should do and what type of sale we should use..As with the previous house Karen excelled in her communication skills ,professionalism,dedication and negotiation skills she recommended a sale price that was more than I thought we could get and achieved a great result for us. We would have no hesitation in using Karen Rutherford as our agent again. We wish Karen all the best in her Real Estate career .

Karen Rutherford

Karen Rutherford

  5   (25 reviews)
7 days ago
Super friendly and a pleasure to deal with

Purchased a house from Karen and she was very friendly during the process and was a pleasure to deal with.

Karen Rutherford

Karen Rutherford

  5   (25 reviews)
about 1 month ago
Outstanding Service from Karen Rutherford

We cannot recommend Karen Rutherford from Baileys Cambridge highly enough. Karen was an incredible agent throughout the entire process of selling our home. She was professional, efficient, and exceptionally well-presented, while also being warm, approachable, and incredibly easy to deal with. From the outset, Karen provided excellent advice on the listing and marketing process, including practical guidance on preparing our home and advice on the ideal timing for the sale. Her knowledge and attention to detail gave us complete confidence that our property was being marketed in the best possible way. Communication was another real strength. Karen kept us constantly updated, and she was exceptionally quick to respond to all correspondence or questions we had. She was always available, proactive, and willing to go the extra mile. Karen truly pulled out all the stops to ensure the sales process progressed smoothly and ultimately resulted in a successful sale. We were so impressed with Karen's professionalism that we engaged her to find our next home. Once again, Karen went above and beyond. She was effectively on the job 24/7, contacting other agents, arranging viewings, and gathering the important information we needed to make informed decisions. Karen arranged the paperwork and handled discussions and negotiations on our behalf, making what could have been a stressful process feel straightforward and manageable. Her dedication, experience, and commitment ultimately helped us find the perfect home for the next stage of our lives. Selling one home and finding another is a major undertaking, but having Karen by our side made all the difference. We are incredibly grateful for her hard work, dedication, and genuine care throughout both transactions. If you are looking for a highly professional, knowledgeable, hardworking, and truly caring real estate agent, we would wholeheartedly recommend Karen Rutherford. She is exceptional at what she does.

Karen Rutherford

Karen Rutherford

  5   (25 reviews)
about 2 months ago
Thank you, Karen.

We really appreciated Karen’s help throughout the process of selling our home. She was friendly, professional and kept us updated along the way. Thank you, Karen, for all your help and support throughout the sale.

Karen Rutherford

Karen Rutherford

  5   (25 reviews)
about 2 months ago
We received very professional and effective service from Sacha

We are very pleased with the service we received from Sacha. She was very professional, enthusiastic about our listing and provided us with feedback and assistance with every matter. Once we had a buyer, Sacha has been outstanding with smoothing the process between us and the buyer.

Sacha Webb

Sacha Webb

  5   (18 reviews)
2 months ago
Impressive result, in all aspects of bringing in our home to market with an outstanding result.

Karen has carried out an impressive sales listing along with strong marketing of our home, Karen has gone the extra mile with helping out with our gardens and home staging for an amazing result, she kept us informed with regular updates on prospective buyers. we would highly recommend Karen for future Vendors. thank you very much. Kind Regards Henry & Sheryl

Karen Rutherford

Karen Rutherford

  5   (25 reviews)
3 months ago
Professional, outcome focused and caring

Sacha and Nigel worked hard to get us the best outcome in very trying sale conditions (acrimonious divorce). Always professional and empathetic. Worked hard to get us an optimal outcome, open communication with both parties. It wasn't easy and yet Sacha made it feel that way. Would definitely recommend to others and use them again myself.

Sacha Webb

Sacha Webb

  5   (18 reviews)
4 months ago
Communication and negotiation, handled beautifully.

If you get the chance to work with Sacha Webb, take it. From the very first meeting both she and Jane Entwistle (part of her team) genuinely understood what we had and how to position it. And not just professionally, they were visibly excited and enthusiastic about the prospect of selling it, which gave us real confidence from the start. Our property wasn't straightforward, and we needed agents who could communicate its potential to the right buyers. Sacha did exactly that. The open homes were packed, with an extraordinary number of groups through the door, and the tender process generated multiple offers. A testament to how well she marketed and presented the property. What truly set Sacha apart was what happened on the day we chose our tender. The situation was complex, with moving parts on multiple sides that needed to work in concert. Sacha read the whole picture, negotiated skilfully with everyone involved and found an outcome that genuinely worked for all parties. It was a masterclass in creative problem solving that goes well beyond what you'd expect from any agent. If your property is straightforward, there are plenty of agents who can sell it. If it's special, Sacha Webb is in a league of her own.

Sacha Webb

Sacha Webb

  5   (18 reviews)
4 months ago
Hard‑Working, Communicative, and Truly Invested

Jess was fantastic to work with. She was very communicative and easy to talk to. Jess worked incredibly hard on every aspect of the sale, and saw the value and potential of our property. The dedication of the Jess and Sacha team made the process smooth and successful. Highly recommended.

Jess Rose

Jess Rose

  5   (13 reviews)
4 months ago
Excellent communicator and extremely pleasant personality

There are truly not enough words to express how grateful we are to Amanda and Andrew. They supported us through both buying and selling our home, and we couldn’t have had better agents From the very beginning, they treated us with genuine kindness, honesty, and heartfelt care. We always felt seen, heard, and valued—not once did we feel like just another transaction. Their professionalism, expertise, and dedication are exceptional, but it is their warmth that truly set them apart in every way. Amanda was unbelievably dedicated throughout the entire journey, always keeping us informed, patiently answering every question, and easing our worries when things felt overwhelming. Her communication was outstanding, and she consistently went far beyond what we ever expected. Andrew brought a steady calmness and reassurance that made a world of difference, offering thoughtful advice and unwavering support at every step. Having them by our side gave us complete confidence through both the excitement and the challenges of buying and selling. They were always there when we needed them, always supportive, and they genuinely shared in our joy during the happiest moments while helping us through the more stressful ones with care and understanding. We are profoundly grateful for everything Amanda and Andrew have done for us. They are not only outstanding real estate professionals but truly remarkable people with genuine care for their clients. We wholeheartedly and without hesitation recommend them to anyone looking to buy or sell a home—you will not only be in the very best hands, you will be supported by people who truly care about your journey as if it were their own.

Amanda Partington

Amanda Partington

  5   (11 reviews)
4 months ago
Understands your needs

Amanda understood exactly the type of home I was looking for and kept an eye on for me on the fast-moving Cambridge market. She and her partner Andrew have a lot of experience with both buying and selling houses so were able to give good advice. Amanda's sense of interior design and property improvements helped me see what I could do with a property to make it my own and add value for future resale, without over-capitalising. Her and Andrew's advice and guidance to find a house that fit my needs in the right location as well as negotiating its purchase was amazing. I can't thank them enough for helping to find my dream home!

Amanda Partington

Amanda Partington

  5   (11 reviews)
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