Donna was excellent to deal with. Extremely professional and responsive to requests. Would totally recommend

Donna Batten

star   5   (102 reviews)

Right from the start, Donna's communication, knowledge and willingness to guide and help us through this journey made selling our home not only stress-free, but actually enjoyable. Donna and her team were thorough, approachable and worked incredibly hard to sell our home for a great price. We couldn’t recommend Donna and Batten Group enough!

Donna Batten

star   5   (102 reviews)

Donna's communication style was clear, concise and always approachable. She has a lovely easy going nature and nothing is ever a problem for her. Her knowledge of the market and the Levin area is excellent as is her professionalism. Donna was always available to answer any questions we had and if she did not know the answer, she would obtain the information and then provide the answer without prompting. While some aspects of uncluttering our home was difficult for us, Donna set clear boundaries of how to best present our home for the photographer and Open Homes. We totally trusted her guidance and expertise which in turn paid off and the end result was awesome. With her sound visionary skills, Donna had captured our property's strengths, warmth and potential for a new buyer. One thing we loved about Donna was her cheerfulness, positivity, passion and beautiful spirit. She has a sense of fun about her and every interaction we had with her was always joyful. She has a delightful calming energy which is always uplifting. Donna kept constant contact with us throughout the unconditional and settlement phases. Once finished she also caught up with us again, in our new home. We highly recommend Donna and would definitely use her services again. We can't speak highly enough of her. She's the whole package (professional, knowledgeable, friendly and genuine) all wrapped up with a sparkly bow!

Donna Batten

star   5   (102 reviews)

Ours was a high-end home when only lower cost houses were selling around the country. We found Donna to have excellent communication skills, attention to detail and she wenti the extra mile to ensure we were comfortable and satisfied with the end result.

Donna Batten

star   5   (102 reviews)

Donna was awesome and understanding with our situation.

Donna Batten

star   5   (102 reviews)

Donna was excellent with communication and consistently went above and beyond in addressing our questions. She provided clear, thoughtful answers every time, so we were never left feeling uncertain. Her dedication to helping us was evident throughout the entire process.

Donna Batten

star   5   (102 reviews)

We had many question and concerns, and Donna was always responsive in sourcing the information and connections we needed to resolve

Donna Batten

star   5   (102 reviews)

Donna’s communications was on key, she had excellent knowledge about the house she was selling and worked hard for both parties. I certainly would recommend Donna for a hassle free, friendly, honest and respectful real-estate sales person

Donna Batten

star   5   (102 reviews)

Donna gave me valuable advice around the things I needed to do before putting my house on the market. She was professional every step of the way, wss excellent in her follow-up after open homes. She is a great negotiator and got me a price for the house I was happy with. I would absolutely use her services again, and I could not rate her more highly.

Donna Batten

star   5   (102 reviews)

Donna is great to work with highly recommend

Donna Batten

star   5   (102 reviews)

Donna was a great help in selling a family member's home "as is". She made the process smooth and simple on what could have been a tricky sale. Thank you Donna for helping us achieve the best possible result for our families.

Donna Batten

star   5   (102 reviews)

We first met Donna when she was walking around our area, touting for business. We were impressed with her performance and told her, at that time, that when we reached a point where we planned to sell, we would certainly use her. When we decided to list, Donna was our first (and only) choice. Right from the start of the process, we were impressed with her clear sense of the sale we were trying to achieve. Her marketing efforts including the advice we got from her on how to present our house, the need to show the place with lights on and the beautiful photographs she had taken in order to present the house for sale were all outstanding. Her dedication to attending to open homes and getting people in the door were appreciated. The signage in front of our house clearly made an impression on the general public and we got quite a number of comments from interested parties who saw the sign. When the sale was closed, Donna was very professional in the way in which she presented the options and let us know what we were in for. The only glitch arose when we sought to delay the payment of our preliminary marketing costs. A word of advice to future buyers is to pay the marketing fee up-front. Otherwise sellers will end up paying to some Australian firm who "want to know how many teeth you have". The only other comment I have is that while some people think you need to take your shoes off at the door - that behaviour can be detrimental to the carpet. I explained this to Donna, but she still chose to take her shoes off. Overall, our sales experience with Donna was a real pleasure. Something we hope not to repeat, but if we to do so we would choose to use Donna again. We would highly recommend Donna (and Rob) to any prospective sellers or buyers when negotiating a house sale or purchase. You simply cannot go wrong with these very nice, very professional people. From Diane and I, a huge thank you !!! Terry Hemmingsen

Donna Batten

star   5   (102 reviews)