Brent and his team have exceptional service. They made the process of selling our house exciting and going the extra distance showed they cared. Every part of the journey was explained in detail and their communication was consistent and they never missed a beat. There expertise in the Real Estates sector is evident. This is our second sale with Team Bastin and I would have no hesitation in using their services again.
We have trusted Brent a few times now to arrange firstly my Mum & Dad’s house sale and then ours, on both occasions our trust was well placed, he marketed the properties well and kept us up to date along to way. Brent is driven to do the very best he can, and if sometimes to feedback isn’t that great, he tells it like it is. We liked his straight up approach. We would hesitate to use Brent again or recommend him to other family and friends.
I'd like to compliment Brent for excellent service provided to us to sell our house. Brent genuinely listen to his clients concerns and comfortably answer all queries with a smile. Great service like this makes your customers feel that you care about developing a long term relationship that means more than making a sale and feel that you are valued client not just a number. I would like to say Thank you to Brent and his team Such a commitment to great customer service is to be commended. Keep up the good work.
Andre brought a house to our attention which we hadn't noticed and it turned out to be perfect for us. He was great to deal with and always responded to our questions in a timely manner. We liked the team setup with Brent looking after the vendor and Andre looking after the buyer and think it works well.
Nicole and I found Brent very professional but also relaxed and easy to talk to.we have recommended him to many people we know .impressed at the daily updates by him and his staff.we felt we could phone the office anytime.
Brent has a very positive, friendly and enthusiastic manner which made him a pleasure to work with. He went beyond the call of duty to assist with getting our property 'sale ready' and his willingness to support in this way was greatly appreciated. The Bastin team were very efficient with proving regular communications throughout the listing/ sale period.
Brent was very professional throughout the whole list and sale process. He kept us informed of purchasers comments, pending visits and where the market was heading at that point in time. Although we didn't receive the price Brent originally expected we feel that in the market at that time we received a reasonable price.
Brent was careful around the emotional challenges that I had throughout the selling of the family home shared with my late Wife in Tauranga. His Professional knowledge and guidance was very much appreciated and he was driven to get the best result within the desired timeframe. I can, with 100% clarity and approval recommend Brent as the Property Agent of choice that will try his absolute best to meet your property sale or acquisition needs. Many thanks to Andre, Steph, Abby and the machine around Brent as well; your efforts were very much appreciated. Cheers. Ray Stein.
Brent and his Team were very Professional and friendly. Brent and his team communicated very well during our listings. Brent sold our property in three days. Brent and his team decreased our stress during the listing. Great service. We would recommend Brent and his team to anyone wishing to sell or purchase a property.
Brent went the extra mile when selling your property he did a great video and advertising keep us up to date with what was happing. Good open homes and had a great team working with him. He made you feel that you were his only client.
We enjoyed the journey with Brent and his team. We realised it can be a tumultuous time selling but Brent always came up with the goods. Deciding for us the best options for the sale.
Second purchase in 9 months through Andre didn’t happen by accident. We enjoyed the first experience, came back for more and were not disappointed.
