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Our reviews

  5  
578 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, responsive, friendly, reliable, supportive, clear communication, local expert.
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Seller review
Perfect presentation of market information and the signing up process was very professional
12 months ago
Perfect presentation of market information and the signing up process was very professional

We didn't have direct contact with Robin all the time , we dealt mainly with Jacky Lu. What wonderful man. It didn't start too well mainly because our expectations were too high. We worked through this and knew that Jackie always going to try and get the best price for us. He always kept us updated and called in regularly. We were delighted with the price we got and so thankful to Jackie and the work he put in. We will definitely recommend him and Robin to anyone who are selling their property.

Robin Liu

Robin Liu

  4.9   (54 reviews)
Seller review
A professional and efficient process.
about 1 year ago
A professional and efficient process.

I chose Robin Lui and his team at Barfoot and Thompson as my real estate salespersons to market my property because I found Robin on our first meeting, to be empathetic, listening to my needs, professional and efficient. Robin worked tirelessly, keeping me up to date with regular communication. Despite poor attendances at our open homes, Robin approach Auction Day with a positive attitude. Auction Day was a very long day but Robin worked tirelessly, negotiating a price suitable to both me and the buyers. I would be please to recommend Robin to any potential clients. Thank you, Robin.

Robin Liu

Robin Liu

  4.9   (54 reviews)
Buyer review
Honest Advice Without the Hard Sell
about 1 year ago
Honest Advice Without the Hard Sell

We had a fantastic experience working with Munish Seth! What truly sets him apart is his professionalism and respectful approach. He was never nosy or overbearing, and we really appreciated that he wasn't the hard-sell type. Instead, he listened to what we needed, offered thoughtful guidance, and gave us the space to make decisions at our own pace. His calm demeanour and honest advice made the whole process so much less stressful and seamless. Highly recommended for anyone looking for a trustworthy and low-pressure real estate agent.

Munish Seth

Munish Seth

  5   (121 reviews)
Seller review
Professional Excellence
about 1 year ago
Professional Excellence

Loretta Li, Lorna Muller and Mark Muller provided us with the service they said they would give as a team. Their support of, and active participation with us while preparing our home for the market, was of huge value and much appreciated. Their communication with us before, during and after the selling process was exceptional. They were always clear, detailed when needed, honest, personable and happy to explain. All three agents were knowledgeable about good real estate practice and about the current market and advised us accordingly to achieve a phenomenal outcome. Open Homes and private viewings were always attended by at least one team member and, from what we were able to observe, they always behaved in a professional manner with potential buyers. From the communication summary provided to us each week of the campaign, it was clear that all three agents had spent a good deal of time engaging with potential buyers. They worked hard and were fully committed to achieving the best result possible. We have absolutely no reservation in recommending Loretta, Mark and Lorna, with the backing of the Barfoot and Thompson company, as a professional team of highly skilled and knowledgeable real estate agents who will work tirelessly to achieve the best result possible. A sale 15% above CV in this current market, is indeed a testament to their knowledge, skills, commitment and hard work.

Loretta Li

Loretta Li

  5   (13 reviews)
Buyer review
Kelli Li was professional, helpful, and made the home buying process smooth and stress-free.
about 1 year ago
Kelli Li was professional, helpful, and made the home buying process smooth and stress-free.

Kelli Li was a pleasure to work with throughout the home buying process. She was knowledgeable, responsive, and genuinely committed to helping me find the right property. Her attention to detail and clear communication made everything feel smooth and stress-free. I truly appreciated her guidance and support at every step. Highly recommended for anyone looking to buy a home.

Kelly Li

Kelly Li

  5   (51 reviews)
Seller review
Great Team
about 1 year ago
Great Team

We had the pleasure of working with Sham and Jessie for our recent house sale. From the first consultation they provided insightful advice and a seamless selling process. Their ability to handle details with confidence and clarity reassured us at every step. If you are looking for skilled, reliable, results driven agents, Sham and Jessie are an exceptional choice. We couldn't be happier with the experience and highly recommend their services.

Jessie Lu & Sham Lal

Jessie Lu & Sham Lal

  5   (93 reviews)
Buyer review
Highly Recommend-Patient and Professional
about 1 year ago
Highly Recommend-Patient and Professional

I had an excellent experience working with Sandra during my home buying process. She took time to understand my needs and made sure I was informed and being comfortable in every step of the way. I would highly recommend Sandra to anyone looking for a reliable real estate agent.

Sandra He

Sandra He

  5   (20 reviews)
Seller review
A true professional in every way.
about 1 year ago
A true professional in every way.

Lucy is a true professional in every way. Her work ethic gives you the confidence that she will provide every opportunity for achieving the best outcome, thanks to her hard work and honesty toward her clients. It has truly been a pleasure working with her.

Lucy Bondarenko

Lucy Bondarenko

  5   (85 reviews)
Seller review
 Could not be better
about 1 year ago
Could not be better

If you want an agent who gives everything Never gives up Remains calm and keeps going back Loretta is your best choice

Loretta Li

Loretta Li

  5   (13 reviews)
Seller review
Timely Advice
about 1 year ago
Timely Advice

Robyn and his assistant, Jacky Lu, kept clear and prompt communication lines during a challengingly slow market for apartments. Both oral and written communication were accurate and timely, which gave as confience as vendors, that our sales team were working consistently and diligently for a favourable outcome. Top marks for their efforts.

Robin Liu

Robin Liu

  4.9   (54 reviews)
Seller review
Outstanding Service & Amazing Effort — Shirley Is Simply the Best!
about 1 year ago
Outstanding Service & Amazing Effort — Shirley Is Simply the Best!

Absolutely blown away by the incredible job Shirley did selling my property! She went above and beyond every step of the way — from organising open homes to keeping in constant contact and making sure every detail was perfect. Her energy, dedication, and care made all the difference, and I could really feel she was fully invested in getting the best possible outcome for me. Thanks to her hard work, we had a fantastic auction result! If you want an agent who truly puts in the effort and delivers, Shirley is the one. 100% recommend!

Shirley Huang

Shirley Huang

  5   (23 reviews)
Seller review
Smooth, Stress-Free & Fantastic Result — Thank You Lucy!
about 1 year ago
Smooth, Stress-Free & Fantastic Result — Thank You Lucy!

So happy with the amazing result Lucy helped us achieve at auction! She was super professional, proactive, and always ready with great advice. I really appreciated how smoothly everything went — Lucy made the whole process feel easy and stress-free. Her positive energy and commitment definitely helped attract strong interest. Couldn’t be happier with the outcome. Highly recommend Lucy if you want someone who gets results and makes you feel fully supported along the way!

Lucy Bondarenko

Lucy Bondarenko

  5   (85 reviews)
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Barfoot & Thompson - Howick
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