Selina has an in depth knowledge of the market and will always make time to facilitate viewings and provide up to date information. She is a clear communicator and responds to queries promptly. She is a true professional and highly recommended.
Selina Zheng
Selina has great communication skills, easy to reach and pro-active. Would highly recommend
Selina Zheng
Communication style, market knowledge, negotiation skills, and professionalism
Selina Zheng
Ari and Kristina provided the best experience you could ask for when selling our house. Constantly providing updates and advice it’s pretty quick to see that they know what they are doing. They truly cared which is the main thing. They were out to get the best result for us and not for them. They had a great balance of being personal and professional. Will use them forever. Thanks again Ari and Kristina.
Ari Tidyman
Luke managed the sale of our Auckland Central apartment through a particularly challenging campaign involving extensive Body Corporate documentation and changing circumstances. Throughout the process, he remained calm, responsive and transparent. He provided practical advice, followed up interested buyers consistently, kept us informed with detailed campaign reports, and coordinated viewings, staging and the final property preparations. He never overpromised and remained actively involved from the initial listing through due diligence and settlement. We especially appreciated his patience, sound judgement and willingness to help resolve practical issues personally. Luke and his team ultimately secured a committed buyer and carried the transaction through to a successful settlement. We would confidently recommend Luke to owners looking for an agent who communicates clearly, works persistently and remains dependable throughout the entire sales process.
Luke Shi
Luke was both proactive and responsive. I came with quite a small narrow budget with multiple requirements, which resulted in us viewing a high number of properties over quite a long period of time. Luke offered advice without being patronising or talking down to my lack of knowledge of the home-buying process (this being my first time) and never made me feel like my questions were too basic, taking the time to explain things when I asked, or if he felt like background would be helpful. When my initial list of requirements proved too ambitious for my budget, he led me to such a realisation on my own time so I could accept it, even though I am sure he knew beforehand. Honestly having Luke be my agent often felt like having a friend who was helping me find my first home to own, but one that has a deep understanding both of the market (particularly apartments, both inner city and outside such) and the process of buying. He would be excited for me but also never made me feel like he wasn't grounded. Further, even though my budget, as mentioned, was quite small, he never made me feel like I was a lesser client than those he must have with budgets twice, 5 times, or even possibly 10 times my own. He was always giving with his time with me, making me a priority. I have already recommended him to friends and colleagues who are in positions similar to my own.
Luke Shi
I had a leaky apartment to sell. Selina gave me expert advice on timing, sales stratagey, and had the contacts that were interested in buying. Walked away with a great result at auction. It's worth mentioning a near identical apartment in the same building sold a week or so earlier for much less. I feel Selinas ability and experience is the reason I got top dollar. Thankyou Selina!
Selina Zheng
Luke was great and the second property I’ve bought off him, attention to detail and helpful through the process.
Luke Shi
Luke took the time to understand our expectations on selling our father's house and helped us feel confident and well-informed through his positivity and encouragement. He consistently communicated pleasantly, clearly, patiently and speedily. He supported us in the lead up to putting the house on the market and in helping set the sale price. He worked with other agents and ran the open homes smoothly and respectfully. Luke paid attention to detail in the paper work, and after the auction continued to help us with some time-consuming arrangements and communications that arose with the purchaser. We cannot think of anything that Luke could have done to make this sale process more successful and pain-free.
Luke Shi
As a purchaser, I found Selina's knowledge of the apartment she was showing to be incredibly thorough. She didn't need to obtain answers for me about the Body Corp and building situation but knew precisely what was involved. I found she listened carefully to all my requests and forwarded supporting paperwork in a very punctual manner. She was also a very capable negotiator. I had the impression she could hold both parties with respect and consideration. I can usually make a purchase decision like this very easily but now that I'm well into my retirement and in a different financial position, I was a lot more cautious. Selina was patient and encouraging without applying any pressure. She even visited the apartment, did a video viewing call and took some measurements for me. Then, when I was in the city, she made herself available again, at short notice, for me to have a second viewing. Always approaching requests with the same patience and desire to accommodate my requests. I have no hesitation in recommending her to any vendor or purchaser. She was definitely a 10 out of 10.
Selina Zheng
Our purchasers solicitor found an Auckland Transport "Building Line Restriction" from 1945 on the title that the house just infringed. We had no knowledge of its existence. Ari had also not experienced this rare issue before, but handled the two week process of getting it removed calmly and professionally. He regularly communicated with us and quickly answered any questions we asked throughout this process. We will happily recommend him to others.
Ari Tidyman
Highly efficient and responsive.
Selina Zheng
