Services Provided by Lili Ma - Sale of our Family Home Takapuna Auckland

I am writing to provide feedback and a rating for the exceptional service provided by Lili Ma of Barfoot & Thompson Browns Bay during the recent sale of our family property at Takapuna, Auckland. On a scale of 1 to 5 stars, we would confidently rate our experience with Lili Ma as a 5-star experience. From our first meeting, Lili Ma demonstrated impressive professionalism and in- depth knowledge of the local real estate market. Lili expertly guided me through the entire process, including market trends, and helped me make informed decisions. What stood out the most was her outstanding communication and responsiveness. Lili Ma was always available to answer our calls and emails promptly, ensuring we were informed at every step, which made a potentially stressful process feel seamless and stress-free. Lili Ma attention to detail was evident, especially when she coordinated numerous viewings efficiently, successfully navigated potential buyers’ negotiations and provided great advice on preparing the property for market. We truly felt that Lili Ma had our best interests at heart and went above and beyond our expectations. We could not be happier with the outcome of the transaction and our experience overall. We would highly recommend Lili Ma to anyone in need of a dedicated, knowledgeable, and professional real estate agent. Thank you again for all your hard work and expertise. Sincerely, Leslie and Wayne Hallford