We went for an off market sale and Neil had buyers already to go, he kept as well informed on how everything was progressing and we got a good result

Neil O'Gorman

star   5   (20 reviews)

Neil is very personable and made buying the property a pleasant experience. He ensured I was familiar with all relevant factors and we arrived at a fair and equitable deal.

Neil O'Gorman

star   5   (20 reviews)

There was little effort made to actively market our property. Numerous interested buyers had attended with varying motivations. While most people appreciated the property, factors such as affordability and job security concerns in the current market influenced their decisions. Helen managed the process in a methodical and professional manner. We received weekly updates regarding social media activity and client feedback. Our goal was to sell the property and move to Australia, which we successfully achieved. The market is currently underperforming, so achieving a price near the CV is a positive outcome. Government policies are aiming to lower house prices, meaning the longer we delay the sale, the less we are likely to receive. Barfoot & Thompson’s Property Credit option, designed to help with marketing and staging expenses, can be somewhat onerous. Property Credit involves placing a second mortgage on the property, which may give potential buyers the impression of a forced sale, possibly resulting in a lower sale price. Overall, we are very pleased with our experience working with the sales team. Many thanks again to Helen Fu and Yin Yin.

Helen Fu

star   5   (11 reviews)

Bob was exceptionally helpful helping us navigate through the sales process. His expertise, advice, and communications throughout was excellent. Can't say enough good things

Bob Voss

star   5   (78 reviews)

My house hit the market when the whole trned turned, Becky has been so patient and professional through the whole process, loved her never give up working style, which led to the pleasant result of my house sell. Would definitely recommend her to others. Thank you for your hard work!

Becky Zhu

star   5   (71 reviews)

We recently sold our place and had a fantastic experience with our real estate Vic Singh from Barfoot and Thompson, Browns Bay. His customer service was exceptional from start to finish, making the entire process in selling our house smooth and stress-free. He was always professional, approachable, and highly responsive, especially with his excellent communication- he kept us informed every step of the way. Even with the challenges of a tough housing market currently this year, Vic’s experience really showed in how he handled things like pricing strategy, marketing, and negotiations. We felt confident and were guided throughout the whole process. We’re so grateful for his hard work and would highly recommend him to anyone looking to sell their home. Thanks Vic for everything. From Devesh & Ragini

Vic Singh

star   5   (6 reviews)

We recently purchased our home with the help of Becky, and we couldn’t be happier with the experience. From the very beginning, Becky impressed us with her deep market knowledge—she gave us clear insights into different neighborhoods, pricing trends, and what to expect throughout the process. Her communication was excellent; she kept us updated at every step and was always quick to respond to our questions, no matter how big or small. We really appreciated how approachable and transparent she was, which made the entire journey far less stressful. Most importantly, Becky carried herself with the highest level of professionalism. She advocated for us, guided us through negotiations with confidence, and ensured everything went smoothly right through to settlement. Thanks to Becky, buying our home felt less overwhelming and more exciting. We would highly recommend her to anyone looking to buy or sell.

Becky Zhu

star   5   (71 reviews)

There was no effort spurred in marketing our property. There were many interested buyers with very different motivations. The property was loved by most people, but in the current market, affordability and concerns for people keeping their jobs did impact on decisions. The process Yin Yin followed was methodical and professional. We were kept updated once a week on the social media status, and client feedback. Our objective was to sell the property and be off to Australia, which is what we have achieved. The market is operating below par and getting anything near CV is good. The governments policy now, is to decrease house prices, and the longer we leave this sale the lower will be our receipts. Barfoot & Thompson's offering of Property Credit to assist in the marketing and staging costs can be onerous. Property Credit takes out a second mortgage on the property and gives the impression to potential buyers that it could be a forced sale. And you would get a lower price for the sale. Overall, we are very satisfied with our interaction with the sales team. Thank you once again to Yin Yin & Helen Fu.

Yin Yin

star   5   (64 reviews)

We had the absolute pleasure of working with Nicole in the recent sale of our much loved family home and we can't recommend her highly enough. Her communication throughout the entire process was outstanding, she kept us informed at every step, answered all our questions with patience and clarity, and made us feel completely at ease. Everything she presented, from property details to market insights, was beautifully put together and incredibly professional. What stood out most, though, was her caring nature, Nicole took the time to understand what mattered most to us and guided us with honesty and integrity. We always felt like we were in the best hands, and that trust made all the difference. Nicole is a real estate agent who is not only experienced and insightful, but also genuinely invested in your journey.

Nicole Penny

star   5   (92 reviews)

Isobel was our agent for the purchase of our first home and she has been a wonderful person to work with. She has worked around our schedules and made sure that we were comfortable at every step of the buying journey, and answered all of our questions straight away, even answering calls in the evening when we had updates on our side or when we had questions for the vendors. I would recommend Isobel any day of the week.

Isobel Pope

star   5   (45 reviews)

Immersed in the world of plaster homes, land covenants, Geotech reports and more, we found Stephen. What a true blessing to find someone genuine, caring, honest, patient, sincere and knowledgeable in our search for our next wonderful family home. Stephen was there to show us properties, always available even at short notice. He has great local knowledge to share and knows the market well. On auction day when nerves run high, Stephen was there - a reassuring presence with positivity and calmness with his support on the day. We are thrilled to be in our new home and highly recommend Stephen as a trusted, honest, professional and hardworking real estate agent who really cares.

Stephen Reed

star   4.9   (27 reviews)

We can't thank Stephen enough for the care, attention and patience when selling our Mum's house. In a difficult market we are delighted with the result. Stephen was amazing and persisted through a number of challenges we weren't expecting. We found Stephen very professional: he kept us up to date with the opportunities and any issues, and drew on his experience and knowledge of the market throughout.

Stephen Reed

star   4.9   (27 reviews)