Charles has been in the business for a long time and knows what he is doing. The whole transaction was handled very effectively and efficiently, in a very short space of time.
Charles Morley-Hall
Caroline was great at dealing with my slightly complex last minute bid and was flexible and accommodating.
Caroline Collison
Jules was a positive force when it came to selling our house. He is a clear communicator, very practical and helped us to achieve the perfect outcome.
Jules Bailey-Rotman
Our experience of selling our property through Charles Morley-Hall could not have been better. When we decided to put our apartment in Mount Cook on the market, a friend recommended Charles Morley-Hall. We are so glad he did. We live in Canberra, Australia. We had inherited our apartment and had let it to tenants through a Wellington-based property management company for ten years. Then we decided that the time had come to sell. Because of Covid, the sale itself was all organised at a distance. We sent an email, and Charles responded with a phone call – to arrange to visit our apartment, to appraise its potential, to identify the likely market, and to enquire about our expectations. Within a short time everything was organised: a marketing plan was drawn up, the apartment furnished, photos taken, copy written and media coverage arranged. Open homes were scheduled and private viewings for potential purchasers. All was done without fuss, after full discussion with us, and to the highest professional standards. Most of our contact was with Charles himself, but we also received evidence of an efficient and approachable team working together with Charles to achieve results. Together we agreed to sale by tender, and the sale price exceeded our expectations.
Charles Morley-Hall
Caroline provided professional and personable service. She listened and marketed our property with our needs and the current market in mind. Business acumen is a key strength. Extremely approachable, with excellent understanding and empathy, Caroline ticks all the boxes 👍🏡🥂
Caroline Collison
We chose Caroline because we lived out of town and we felt we could trust her to do her best on our behalf. Immediately on meeting her we felt her enthusiasm, guidance and knowledge about the current market gave us security and confidence in the process. Her communication style kept us well informed and involved throughout a very successful outcome.
Caroline Collison
It was great dealing with Caroline. Everything went as it sooth as it gets. She haven't pressure me to make any decisions. She gave me time and went her way to add more condition on my offer. She awesome. Highly recommend her and I would deal with her again. Cheers.
Caroline Collison
Caroline's straight forward and proactive nature made her a pleasure to deal with. In a market of other agents hazy and non-committal comments she was fast to answer questions and help me complete my due diligence quickly. A refreshing real estate experience!
Caroline Collison
Kim and Jules worked magic with us and the sale of our property. The whole process was smooth, and went just as Kim advised us. They kept us up to date, gave good feedback which kept us calm in what can be a personally stressful process. We loved the marketing of our property and the positive feedback from buyers along the way. Kim’s experience, advice and positivity were such a delight to be at the receiving end of. Thank you both very much.
Jules Bailey-Rotman
The perfect experience. Made it easy, got a great result, and fun to work with. I highly recommend Charles.
Charles Morley-Hall
Charles' advise on pricing, our expectations and marketing strategy was spot on in a shifting market. We were very happy with the final sale which went without a hitch, to the right buyer, for a great price. Charles is super easy to deal with; a calm, clear, attentive and empathetic communicator. Charles is a thorough professional, impeccable service. Put this together with personality, also very much so from Caroline who worked alongside him, they were perfect! Through the entire process of selling my family home I felt absolutely confident and secure that my decision to engage them was the right one.
Charles Morley-Hall
Friendliness abounded which helped trust in the processes. Our last two addresses were sold privately but we were very happy to have Kim manage this one and take the pressure off us. She could not have done this better, thankfully, and we would warmly recommend the team to anyone particularly in Eastbourne and The Bays as both are residents here and know the area so very well.
Jules Bailey-Rotman
