I engaged Michael to sell my rental in Norway Street, Aro Valley. I was emotionally attached to it as it was my first home, and was aware that I could have unrealistic expectations around the process, and be a tricky customer. Michael not only had compassion and empathy for my situation, but to go along with his high EQ he demonstrated an extraordinary knowledge of both the industry and the present environment. His advice was sometimes challenging to my thinking but in every case it completely paid off and I am so pleased that I trusted him with the sale of my important asset. I loved that I always felt heard, and that we could discuss all aspects of the sale and strategy in an open way, with me being able to share everything that concerned me about the market in a safe, thoughtful and respected way. Michaels energy and passion was unbounded - his communication was excellent and he truly went above and beyond - Andrea sending me a photo of him waterblasting the steps of my property the day before we went live is one I'll treasure forever. As well as his knowledge, compassion and energy - Michael impressed me with his understanding that this was an important and stressful time for my whole family. When coming into my home, before dealing with any 'business', he would stop and talk to each one of my children, making them feel part of it all and making me always feel like I was bringing my 'whole self' to this important activity, and that he was personally completely engaged with the sale. The final result exceeded my expectations in every way. I have no hesitation in giving Michael my highest recommendation.

Michael Hinds



