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Our reviews

  5  
566 reviewsacross 33 different locations, showing 12.
Our qualities as told by our client reviews: responsive, hard-working, dedicated, supportive, friendly, local expert, clear communication.
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Buyer review
Professionalism and responsiveness
about 1 year ago
Professionalism and responsiveness

Working with Craig Smith from Harcourts Napier has been an absolute pleasure - his professionalism, responsiveness and remarkable experience made it easier for me to buy my first home in New Zealand. His clear communication, proactive approach, and honest advice gave me complete confidence at every stage. I highly recommend Craig to anyone looking for a reliable and hassle-free property experience in Napier.

Craig Smith

Craig Smith

  4.9   (53 reviews)
Seller review
Great agent
about 1 year ago
Great agent

Toni was just marvellous to deal with, she went above and beyond any agent we have use previously. Even though our final sale price was not where we wanted it to be, she did the best she could with how the market was at the time and the short time we had to work with. I would highly recommend Toni and her team time and time again.

Toni Cunningham

Toni Cunningham

  4.9   (60 reviews)
Buyer review
Excellent
about 1 year ago
Excellent

Very professional, highly recommended to who are willing to buy their first home.very supportive and updated with each steps, excellent communication.

Jamie So

Jamie So

  5   (100 reviews)
Seller review
Great communication and excellent results, Tania is a people person!
about 1 year ago
Great communication and excellent results, Tania is a people person!

Great communication and excellent results, Tania is a people person! We engaged Tania to sell 4 properties for us (residential rentals). From day one Tania was excellent at communicating with us and keeping us informed at every stage along the way. We never had to ask her for info as she always got back to us when she said she would, and gave feedback after every open home and every buyer inspection of our properties. Tania also liaised with our tenants at the time, and our tenants really appreciated this open communication. We believe Tania went well above the call of duty of a Real Estate agent and her professionalism, honesty and sound advice was always really appreciated. All 4 properties were sold within the deadline sale timeframe (4 in a month!). She is very passionate about her role, and clearly loves people. We absolutely highly recommend Tania to everyone needing to sell a property

Tania Goldfinch

Tania Goldfinch

  5   (120 reviews)
Seller review
Great communication and excellent results, Tania is a people person!
about 1 year ago
Great communication and excellent results, Tania is a people person!

Great communication and excellent results, Tania is a people person! We engaged Tania to sell 4 properties for us (residential rentals). From day one Tania was excellent at communicating with us and keeping us informed at every stage along the way. We never had to ask her for info as she always got back to us when she said she would, and gave feedback after every open home and every buyer inspection of our properties. Tania also liaised with our tenants at the time, and our tenants really appreciated this open communication. We believe Tania went well above the call of duty of a Real Estate agent and her professionalism, honesty and sound advice was always really appreciated. All 4 properties were sold within the deadline sale timeframe (4 in a month!). She is very passionate about her role, and clearly loves people. We absolutely highly recommend Tania to everyone needing to sell a property

Tania Goldfinch

Tania Goldfinch

  5   (120 reviews)
Seller review
Great communication and excellent results, Tania is a people person!
about 1 year ago
Great communication and excellent results, Tania is a people person!

Great communication and excellent results, Tania is a people person! We engaged Tania to sell 4 properties for us (residential rentals). From day one Tania was excellent at communicating with us and keeping us informed at every stage along the way. We never had to ask her for info as she always got back to us when she said she would, and gave feedback after every open home and every buyer inspection of our properties. Tania also liaised with our tenants at the time, and our tenants really appreciated this open communication. We believe Tania went well above the call of duty of a Real Estate agent and her professionalism, honesty and sound advice was always really appreciated. All 4 properties were sold within the deadline sale timeframe (4 in a month!). She is very passionate about her role, and clearly loves people. We absolutely highly recommend Tania to everyone needing to sell a property

Tania Goldfinch

Tania Goldfinch

  5   (120 reviews)
Seller review
Great communication and excellent results, Tania is a people person!
about 1 year ago
Great communication and excellent results, Tania is a people person!

We engaged Tania to sell 4 properties for us (residential rentals). From day one Tania was excellent at communicating with us and keeping us informed at every stage along the way. We never had to ask her for info as she always got back to us when she said she would, and gave feedback after every open home and every buyer inspection of our properties. Tania also liaised with our tenants at the time, and our tenants really appreciated this open communication. We believe Tania went well above the call of duty of a Real Estate agent and her professionalism, honesty and sound advice was always really appreciated. All 4 properties were sold within the deadline sale timeframe (4 in a month!). She is very passionate about her role, and clearly loves people. We absolutely highly recommend Tania to everyone needing to sell a property

Tania Goldfinch

Tania Goldfinch

  5   (120 reviews)
Buyer review
Easy first home purchase
about 1 year ago
Easy first home purchase

Had such a good experience on our first home purchase. Understood exactly what we were after and was able to find our perfect home.

Tania Goldfinch

Tania Goldfinch

  5   (120 reviews)
Seller review
Great knowledge  & experience for a extremely Professional service.
about 1 year ago
Great knowledge & experience for a extremely Professional service.

We meet Craig at an Open Home & we’re instantly impressed with how Proffessional & enthusiastic he was. We were going to be selling in a challenging market, but we had found our forever home & needed an agent that would get the job done! Craig encouraged & informed us all the way & surpassed our expectations. He was very dedicated & was a real pleasure to work with. We would highly recommend him to anyone wanting to list there home.

Craig Smith

Craig Smith

  4.9   (53 reviews)
Buyer review
Good interaction
about 1 year ago
Good interaction

Rob was great and met all our needs and communicated very well

Robert Nunziante

Robert Nunziante

  5   (44 reviews)
Buyer review
An absolute breath of fresh air!
about 1 year ago
An absolute breath of fresh air!

Jamie was an absolute breath of fresh air compared to other real estate agents I had dealt with over the past 10 months. From the start, she was genuine, transparent, and forthcoming with information—something that had been rare in my experience. While other agents often gave the impression that they were holding details back, Jamie was the opposite. She was incredibly responsive, approachable, and made the entire process feel seamless. Although she worked for the vendor, she made me feel like she was working for us too, ensuring we had all the information we needed to make confident decisions. Her professionalism and honesty truly set her apart, and I wouldn’t hesitate to recommend her to anyone looking to buy or sell a home.

Jamie So

Jamie So

  5   (100 reviews)
Seller review
Very knowledgeable of current market. Excellent communication throughout and very professional.
about 1 year ago
Very knowledgeable of current market. Excellent communication throughout and very professional.

Rob was excellent. He was well versed in the current market situation. He contacted me sometimes several times per week and kept me fully informed of progress and setbacks but always with a positive outlook and feedback of how things were doing. He was so pleasant and helpful and made selling my property a great experience especially as I was so nervous and apprehensive about the whole process. I would recommend Rob to anyone thinking of selling their property. Although I was selling a small property it was my home and he was careful to market it as such and talked me through each step of getting to market and completing a sale. Anyone using Rob to sell their property will be in very good hands.

Robert Nunziante

Robert Nunziante

  5   (44 reviews)
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