They had great ideas, which helped us with this process , This was very easy , for all of us , as living in different countries had it's issues at times , They had great knowledge of the market and we're very professional
Sophie Short
From the beginning, Caroline was very clear about the likely process of the sale, understanding what our aspirations were, and giving us the benefit of her knowledge and experience of the market in which our house sat. She projected confidence which was reassuring and took time to deal with our questions. She put together a good marketing plan and implemented it with good success in terms of the exposure the house got and the number of people who visited either directly or through open days. ln what was regarded as a slow market she attracted interest and she gently and helpfully with her reports and comments guided us in what she, and we, felt was the right direction, calmly and with authority. We always felt she was on our side.
Caroline Fletcher
All extremely under taken excellently
Caroline Fletcher
We bought our section through him and had very good service. The communication was great. We would deal again.
Wyatt Crockett
Caroline's knowledge, and her experience of the Nelson market, was shown in her responses to any queries or concerns I raised. She made helpful suggestions re furniture placement, kept in touch during the sales process and, she has a great sense of humor- always an asset in stressful situations. I would recommend Caroline to anyone selling their home.
Caroline Fletcher
In what can be a stressful time, Struan helped both parties get over the line. He is clear with his communication and helped us all work together for a happy outcome.
Struan Bennett
Mike was very friendly and reassuring. It was like having my Dad there! He was also very obliging, arranging a viewing during a long weekend on short notice and responding to my texts out of working hours. He listened to my concerns and treated them with respect, responding kindly and knowledgeably. He made sure I knew exactly what would come next and what I needed to do. Mike seemed genuinely pleased for me when I signed the documents with a formal handshake turning into a warm hug. As a single woman, I felt safe and respected dealing with Mike.
Mike Rollo
Great communication through the whole purchasing process, honest, professional and super easy to contact. Made the purchase process very simple and straightforward!
Caroline Fletcher
Sophie was able to answer our many questions and find out information very quickly. We found her very friendly and informative about the market requirement of the house to help us make our offer. We would have no hesitation in recommending her to others.
Sophie Short
We’ve known Caroline for many years, and this was the first time we’ve had the opportunity to list a property with her. Throughout that time, we’ve always found her to be highly professional, pragmatic, and full of common sense when it comes to real estate. Well before we decided to sell, Caroline took the time to visit and provide practical, no-nonsense advice on what we could improve to achieve the best possible sale price. Over the years, she’s also generously shared guidance with us even when we weren’t actively buying or selling, which speaks volumes about her approach. As a result, we had no hesitation in engaging Caroline to sell our house in Nelson. Selling in a softer market can be nerve-racking, but she was a steady hand throughout the entire process—calm, confident, and reassuring that we would achieve a strong outcome, which we did in a relatively short space of time. In our view, some vendors can become anxious if results don’t come quickly, but a good agent understands how to navigate a slower market—keeping all options open, maintaining momentum, and never losing focus. Caroline demonstrated this perfectly, working tenaciously throughout with consistent open homes and ongoing effort. We have no hesitation in recommending her.
Caroline Fletcher
A huge thank you to Mike and his team for going above and beyond in the sale of our home. Due to personal circumstance, we were needing to sell in a certain timeframe - Mike and his team made it happen. A huge thank you to them for this.
Mike Rollo
