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Our reviews

  4.9  
941 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, supportive, responsive, friendly, local expert, clear communication.
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Buyer review
Fantastic Agent
about 2 years ago
Fantastic Agent

Valerie was amazing. She was so easy to deal with, very knowledgeable with all of my questions, queries and being a first home buyer there were a lot 🤣. Valerie was always right there supporting us as buyers and the sellers. We are all very grateful for all the work she put into making the process as straightforward as she could. Highly recommended.

Valerie Hanger AREINZ

Valerie Hanger AREINZ

  5   (22 reviews)
Buyer review
Simply the BEST!!!
about 2 years ago
Simply the BEST!!!

Wow wow wow wow wow!!!!! There simply aren't enough words to even slightly describe how awesome Kim is! We were actually looking at another property that Kim had listed in Whangarei. But when we called her to ask if the property was still available, she told us that it had just sold a few days before. She asked us what we are looking for... We gave her a quick list of what we want, to which she replied that she had the perfect property for us. She arranged for us to go view the property. As we walked into the house, it took our breath away and had me in tears. EVERY little detail on the list I mentioned to Kim over the phone was ticked off. Long story short.... Kim really listens to her clients needs and wants. She is the most caring and empathetic person as well. The whole process of selling and buying was very stressful and she kept checking up on how we are coping with everything. There were times we nearly gave up on our dream. But she kept telling us to stay positive. She is honestly one in a million!!!! We are so incredibly grateful for everything she has done for us. We are first time home sellers in NZ and we knew absolutely nothing. But she was very patient with us and always ready to explain and answer angy questions we had. We recommend her 100% to anyone looking for a property and to anyone wanting to sell. You WILL be safe in her hands. We lhave grown to love Kim very much and we now consider her a family friend.

Kim Boyd

Kim Boyd

  5   (84 reviews)
Seller review
Our house has been sold.
about 2 years ago
Our house has been sold.

Valerie was very easy to deal with and sold our house in four weeks to a lovely couple. We could not have asked for a better outcome .We met her some 28 years ago when she sold our last house and our present one to us ,that went so well that. we thought of no one else for this sale we w ill not be moving again but if we were Valerie would be our first call.In four weeks she has become a good friend.

Valerie Hanger AREINZ

Valerie Hanger AREINZ

  5   (22 reviews)
Buyer review
Kim made our house purchase smooth
about 2 years ago
Kim made our house purchase smooth

From the moment we contacted Kim last minute to view our new house she has been so friendly and helpful. Nothing seems to be too much trouble and she is always in touch with us. We would highly recommend.

Kim Boyd

Kim Boyd

  5   (84 reviews)
Buyer review
Great result , matched our requirements . Thanks Tracy.
about 2 years ago
Great result , matched our requirements . Thanks Tracy.

working with Tracy was a great experience she had very good industry knowledge , knew the market and understood what our end target was. thanks again Tracy

Tracy Bucknell

Tracy Bucknell

  4.9   (76 reviews)
Seller review
Tracy is a great agent!
about 2 years ago
Tracy is a great agent!

Thanks so much, Tracy, for finding a great buyer for our house! You are very professional, and we very much appreciate how you kept us completely up to date with all that was happening and working with our tenant to be the least disruptive possible. We would not hesitate to use your services again and thoroughly recommend you to anyone in the housing market.

Tracy Bucknell

Tracy Bucknell

  4.9   (76 reviews)
Buyer review
`Stunning Performance
about 2 years ago
`Stunning Performance

In early 2023, we made the decision to transition to a new home, marking the beginning of an extensive search involving numerous property viewings and open houses. It was during this time that we had the pleasure of meeting Shontelle, just before Christmas, while exploring a property in Morningside. From our initial encounter, Shontelle impressed us with her upfront knowledge of the property market. She facilitated the entire process seamlessly, and by Christmas, all the necessary paperwork was signed and sorted. Throughout the past few weeks, our communication with Shontelle has been exemplary, spanning both email exchanges and phone conversations. Additionally, she graciously accommodated our requests for additional viewings to clarify room sizes, demonstrating her unwavering commitment to ensuring our satisfaction. Shontelle embodies the epitome of a valuable team member, possessing the qualities one hopes for in a professional. Her patience and understanding have been unwavering, and she has tirelessly dedicated herself to resolving any challenges that arose during the process. Furthermore, Shontelle's meticulous attention to detail sets her apart, exceeding the standards often seen in today's workforce. We are truly grateful for her exceptional efforts in guiding us through this journey and commend her outstanding professionalism.

Shontelle Goodhew

Shontelle Goodhew

  5   (41 reviews)
Seller review
Nothing too much trouble for Shane
about 2 years ago
Nothing too much trouble for Shane

Shane made everything seem so easy. He always went the extra mile with excellent communication too. I so appreciated his kindness to the neighbours also as this made the open home process really seamless. I would absolutely recommend Shane when youre looking for a great real estate agent to guide you through the journey of selling your home.

Shane Burns

Shane Burns

  5   (87 reviews)
Seller review
Fantastic service
about 2 years ago
Fantastic service

I cant recomend Kim high enough. Her extensive property and market knowledge as well as her professional and honest approach is invaluable when buying or selling property. She really does go over and above for her clients to help facilitate a sale. I would definitely use Kim again.

Kim Boyd

Kim Boyd

  5   (84 reviews)
Seller review
Outstanding efficiency
about 2 years ago
Outstanding efficiency

We are so pleased we chose Tracy as our agent, she has been amazing as she guided us through the steps with her advice and knowledge . Tracy's communication was awesome,we were always up to date with any new vendors that came for viewings and what people were wanting from our property . Thank you Tracy for all hardwork in selling our home.

Tracy Bucknell

Tracy Bucknell

  4.9   (76 reviews)
Seller review
Kind and thoughtful communicator getting the job done
about 2 years ago
Kind and thoughtful communicator getting the job done

Shane is a good bloke who I have known for many years through the music world. Shane had a good understanding of the market we were dealing with and helped us make the best decisions to suit our life goals. Shane kept us informed, was never pushy and acted with compassion and professionalism throughout the marketing campaign. I have no reservations about recommending Shane and wish him continued success in his career.

Shane Burns

Shane Burns

  5   (87 reviews)
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Harcourts Whangarei (Optimize Realty Ltd)
Contact Harcourts Whangarei (Optimize Realty Ltd)
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