Provided relevant information about the house before purchasing it. Communicated with us in a timely manner to ensure that the information was correct. Actively resolved any problems with the house after purchase.
Annemarie Janssen
Annemarie was so obliging, professional and genuinely cared about my needs as a buyer. She was very approachable and went the extra mile to ensure I was informed during the buying process, nothing was a problem! I would highly recommend Annemarie to any potential seller or buyer.
Annemarie Janssen
Gavin was great through the whole process - professional, nice to deal with and got everything sorted quickly and efficiently. Thanks for making it all nice and easy for us, we're stoked with out new place :)
Gavin Faulke
Before engaging Team Cooling I considered other reputable real estate agents, with the local knowledge and market presence. I had also done my research and had an idea of where the property sat and price range. What tipped towards Team Cooling included a number of factors. 1. Interpersonal connection and respect. 2. Professionalism in presentation and approach. 3. Knowledge of market. 4. Experience. 5. Communication. 6. Market share and number of agents working for you, and 7. Optimism. I an overly negative market Team Cooling where confident that buyers would be there in our price range, and worked hard to bring the buyers and property together. I was impressed with the contact during the sales process and the volume of people coming through the open homes and other visits. The numbers exceeding all expectations. The decision to go with the market leader paid off. Staging was undertaken, and it made the place pop. Well worth doing. The marketing campaign appears to have worked given the volume of interest. The final sale price while at the lower end of our expectations, is reflective of the uncertainty of employment in the local market at that point in time. As such I am pleased with the outcome and feel a realistic price was achieved. Team Cooling did a great job.
Team Cooling
Both Andy and Charlie were super helpful to my partner and I. As first home buyers we didn't have much knowledge about purchasing a home, but they went above and beyond to help us out. They had great communication and were very easy to deal with :)
Team Cooling
Gavin and the team was really helpful and provided timely information for me to make a decision to buying the house. He was clear and concise but always prompt to answer any queries with honesty and also helped with providing guidance in helping to put down an offer. I would recommend Gavin and his team.
Gavin Faulke
Andy and Charlie have led us through the process with ease. All due to their vast experience, professionalism and local market knowledge. "Thanks heaps for sealing the deal on Friday Charlie. Was a huge relief that everything went through smoothly. Muchos appreciato!!"
Team Cooling
With AM's positive attitude & experience We were always at ease with this usually stressful process. She also gave us realistic expectations for the price we could expect. Everything went according to plan & on time thanks to her professionalism. Highly recommend!
Annemarie Janssen
Our eight month search for a home had left us exhausted and honestly pretty sceptical of real estate agents. So meeting Charlie was a breath of fresh air. He actually took the time to show us around open homes, was well drilled on each property’s story and details, and put genuine effort to stay in touch. When it came to putting our offer together - Charlie was super responsive, pragmatic, and gave us good information and advice. We really appreciated that he was always free for a call, patient with us, and kept us regularly informed during the pointy end of the process. Charlie is extremely professional and we would not hesitate to recommend him. Thank you Charlie.
Team Cooling
AM knows the current trends, professional in her communication and proactively showed us items that needed attention, and some minor ones AM just took care of.
Annemarie Janssen
Gavin Faulke is a distinguished real estate agent for his exceptional communication skills and his dedication to serving both buyers and sellers with equal commitment. His approach-ability and ease of dealing made transactions smooth and stress-free. Gavin is meticulous, knowledgeable and thorough, ensuring that all legal aspects of real estate process is handled with expertise. He has profound knowledge of the industry and its markets which he eagerly shared with me. Gavin's willingness to go the extra mile has enabled me to purchase this property. Thank you Gavin
Gavin Faulke
What a find! I researched agents from numerous agencies and chose Gavin from Rate My Agent. I instantly warmed to him from our first meeting, knowing he was the agent to sell our family home of 66 years. How right I was; after the first viewing, it only took him three days to sell our house at the price we had discussed! Gavin exudes professionalism and a fantastic knowledge of the NZ and local markets. He is exceptionally personable and eloquent, his presentation is immaculate, and his communication skills are all-encompassing. Gavin's understanding and patience were also truly remarkable. He never once pressured us to rush the process, even as my brother and I took our time refurbishing the house and gardens. He made us feel respected and valued and reassured us that he was not just after a quick sale. Gavin and his team diligently kept me informed about the progress of our property sale, including after-office hours. My home is in Australia, and I had been away from my husband for ten weeks. As soon as our house was ready for sale, Gavin said, 'Go home. You don't need to stay here; I will look after everything' I was so grateful for this lifeline. Thank you, Gavin. Of course, Harcourt's domination of the marketplace also provided reassurance that we would see a sold sign within the first marketing campaign. I highly recommend Gavin. He is multifaceted and a one-of-a-kind find!
Gavin Faulke
