Was super happy with my first home purchase, however. On settlement day we arrived at the property to our keys being under a rock, no greeting or congratulations face to face. But a key under the rock as if it was our air bnb rental. There was no card or anything to say congratulations. As someone who has been in real estate before and had spoken to people who had purchased from her I expected something personal as a kindness. As a first home buyer, buying a first home was a massive deal, it was scary. She was extremely chatty and gave us the information we needed. She was always available when we wanted a viewing to do measurements. Overall, disappointed with the settlement day manners.

Anna James

star   5   (311 reviews)

Couldn't ask for better service. Great communication,quick sale. Great commission Highly recommended.

Anna James

star   5   (311 reviews)

Anna is a professional and talented agent. She is committed to the best outcomes for her clients and her communication is excellent. We absolutely recommend Anna and give her a five star rating, excellent.

Anna James

star   5   (311 reviews)

Anna James is the only agent we will ever use! This was our second house we had sold with her. From start to finish, Anna provided us with outstanding service, expertise, and guidance. She kept us informed every step of the way and her professionalism, kindness, and patience made the entire process so much better at a very stressful time of trying to sell within a deadline. We highly recommend Anna James to anyone buying or selling a property. She truly goes above and beyond to ensure her clients receive the best possible outcome.

Anna James

star   5   (311 reviews)

We loved working with Anna. This was our first time selling a house and Anna was able to explain the market and sale process to us in a way that made us clearly understand. Her local market knowledge was excellent. Anna was realistic with our expectations and was always honest with us throughout the process. This made for a seamless sale with only three weeks on the market before being under offer. Thank you, Anna, for your hard work, excellent communication and diligence to get the result we had always hoped for.

Anna James

star   5   (311 reviews)

Wouldn’t hesitate to recommend Veena and Wayne to anyone in Rotorua wanting to sell - always ready to listen, very experienced in what they do, great communication and lovely to deal with. Their experience really showed through in the final stages and they went, in my opinion, above and beyond for my purchaser. I was a very “apprehensive” seller of my home of 41 years. Thanks guys - full of appreciation!

Veena Hemingway

star   5   (182 reviews)

Anna was such a fantastic agent throughout the sale of our home! It ended up being a little more difficult than first expected but she rode the wave with us and did everything she could to successfully get it over the line. Her communication and style of working was easy, quick and efficient. No question was left unanswered and we enjoyed how easy Anna was to talk to and make decisions with. She was always professional and had fantastic knowledge of the local market. We will definitely be using Anna again to sell any future houses!

Anna James

star   5   (311 reviews)

Anna made the sales process feel stress-free and easy. Anna was very thorough and communicated with honesty and transparency. She is down-to-earth whilst also upholding a high level of professionalism - she really knows her real estate. I would highly recommend Anna as an agent.

Anna James

star   5   (311 reviews)

Anna has been a positive force throughout this process. Always there at short notice when wanting information. We would highly recommend Aritzo, and especially Anna to any prospective sellers.

Anna James

star   5   (311 reviews)

Anna was upfront with me from the beginning, set clear expectations and the process was very smooth. It was great being able to access the dashboard and see the progress. I was anxious about the sale with it being an older home and the market changing but Anna gave me good feedback about the offers and what to look for. Her communication was great which was perfect as the house was a rental so it was balance possible purchasers with keeping my tenants happy at the same time which I appreciate is not always easy. Highly recommend Anna!

Anna James

star   5   (311 reviews)

I recently had the pleasure of working with Eben Olivier from Arizto, and I couldn't be more satisfied with the experience. From the very beginning, Eben demonstrated a high level of professionalism, expertise, and dedication. Communication: Eben was always prompt in responding to my queries, whether it was via email, phone, or in-person meetings. He kept me informed at every step of the process, which made me feel confident and reassured. Knowledge: His understanding of the local market was evident. Eben provided valuable insights and advice that helped me make informed decisions. They were well-versed in the latest market trends and property values. Negotiation Skills: When it came to negotiating the terms of the sale, Eben was a true advocate for my interests. He managed to secure a good deal. Overall Experience: I highly recommend Eben to anyone in need of a reliable and skilled property agent. His exceptional service and commitment to excellence made a significant difference in my property journey. Thank you, Eben, for making this experience so positive and stress-free!

Eben Olivier

star   5   (85 reviews)

Dear Anna, We want to extend our heartfelt thanks for all the hard work and dedication you put into selling our property. Your passion, strategy, and compassion throughout this journey were evident every step of the way. The challenges we faced were never a barrier for you; instead, they became new targets for you to overcome. Your tireless effort and unwavering support made all the difference, and we’re thrilled with the outcome. We would highly recommend your services to anyone in need. Thank you once again for everything! Warm regards, Sean and Yve

Anna James

star   5   (311 reviews)