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Our reviews

  5  
1552 reviewsacross 50 different locations, showing 12.
Seller review
SOLD...Yay!!
almost 2 years ago
SOLD...Yay!!

Selling a house can be a really stressful experience. I placed my absolute trust in Alice and I was rewarded with a seamless experience. Excellent communication, knowledge and advice. Thank you Alice.

Alice Munro

Alice Munro

  4.9   (498 reviews)
Buyer review
Agent off the year!
almost 2 years ago
Agent off the year!

Absolutely brilliant agent! She accommodate us to view the property when we want it! Very easy to buy when you get an agent like her! Recommended 100%!Thanks Alice

Alice Munro

Alice Munro

  4.9   (498 reviews)
Seller review
Thank you for selling our father's house, you made the whole experience effortless
almost 2 years ago
Thank you for selling our father's house, you made the whole experience effortless

Anita took the time to view our father's house at a time that was convenient for us. We left her to check what needed to be done and she come back and let us know how we should plan the sale. It was made effortless after our father's passing.

Anita Greene

Anita Greene

  4.9   (140 reviews)
Seller review
Outstanding Real Estate Service
almost 2 years ago
Outstanding Real Estate Service

I had the pleasure of working with Yafei recently, and I am thrilled with the level of service provided. From the beginning, Yafei demonstrated an impressive knowledge of the local market, offering insights into current trends, property values, and neighborhood dynamics that were invaluable in making informed decisions. Communication was seamless throughout the entire process. Yafe was always prompt in responding to my inquiries and kept me updated every step of the way. Whether via phone, email, or in person, they made sure I was fully informed and comfortable with each aspect of the transaction. One of the standout qualities was their responsiveness. Even during busy times, Yafei made it a priority to address my questions and concerns quickly, which gave me confidence and peace of mind.I truly felt that they cared about my best interests, rather than just completing a deal. I highly recommend Yafei to anyone looking for a knowledgeable, communicative, and dedicated real estate professional. They went above and beyond to ensure a positive experience.

Yafei Liu

Yafei Liu

  5   (42 reviews)
Seller review
Results driven
about 2 years ago
Results driven

Rachel and Muir were a perfect professional team in selling our family home and a real pleasure to deal with. They communicated clearly, gave perfect advice through the process from listing, staging , a spot on marketing campaign through to a sale in a matter of weeks. They have a total grasp on the market, are honest, capable and are committed to getting the best outcome for the vendor. I highly recommend them Thank you Rachel & Muir

Rachel Jones

Rachel Jones

  5   (40 reviews)
Buyer review
Great experience buying with Rachel
about 2 years ago
Great experience buying with Rachel

Rachel and Muir were easy, straightforward, helpful, really supportive agents to work with. We really trusted them through the process and after a difficult experience with agents on another house it was a huge relief to feel they were there for us. As we were trying to get things done really quickly, they made it super easy for us, working to get relevant tradies through the house as fast as they could, which really helped us achieve our timelines We are so delighted we got the house!! Would absolutely recommend them. Many, many, thanks both.

Rachel Jones

Rachel Jones

  5   (40 reviews)
Seller review
Pleasant Experience
about 2 years ago
Pleasant Experience

I was helped through the proces of selling the property and kept well informed on what was happening. It made a daunting excercise much easier as I found I was kept well informed all the way through. She was very approachable to ring on the telephone and would always get back to me with any questions or queries I had.

Susan Wyngaarden-Low

Susan Wyngaarden-Low

  5   (60 reviews)
Buyer review
Great communication and very helpful
about 2 years ago
Great communication and very helpful

Quick and easy communication from start to finish. Happy to help with any concerns or questions along the way. Thank you.

Kees Meeuws

Kees Meeuws

  5   (171 reviews)
Seller review
A warm real estate agent
about 2 years ago
A warm real estate agent

This time, we sold our property with Yafei’s help, and he managed everything in an organised and professional manner. We didn’t have to worry about anything—he patiently handled every detail and was always available to answer our questions, even late in the evening. The entire process was smooth, and the sale price exceeded our expectations. It was fantastic!

Yafei Liu

Yafei Liu

  5   (42 reviews)
Seller review
Professional ,great marketing knowledge, communication
about 2 years ago
Professional ,great marketing knowledge, communication

We have been very happy to have both Alice and Anita to be our agents and sell our house. From the start they explained the whole process and listened to our needs also. We were given sound professional advice to showcase the house to its best advantage. We have had excellent communication throughout the process, their patience and encouragement were invaluable during the longer than expected timeline. Open homes were well coordinated with great feedback. Alice and Anita have both made a potentially stressful process feel manageable and we were grateful for their support throughout.

Alice Munro

Alice Munro

  4.9   (498 reviews)
Seller review
Fantastic
about 2 years ago
Fantastic

Yafei Liu is a fantastic agent who is really caring of his clients. He build good relations with his clients and is very eager to listen to our concerns and opinions.

Yafei Liu

Yafei Liu

  5   (42 reviews)
Seller review
Great communicator
about 2 years ago
Great communicator

Alice communicated well with us as vendors, with clear feedback from those through the open homes and re the market in general. We appreciated Alice coordinating the people we required to make the sale happen ie a building inspection required for a safe & sanitary report, the staging people, a handy person to touch up some paint work. Alice and other agents were available for viewings outside of open home times. Alice organised fresh flowers for the open homes which was awesome & unexpected. We received good information about the potential purchasers and the conditions they required. The signing of the agreement, pre settlement inspection and settlement process were all carried out professionally and seamlessly. We recommend Alice and Harcourts to other vendors.

Alice Munro

Alice Munro

  4.9   (498 reviews)
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