starstarstarstarstar about 7 years ago
Above and beyond
As buyers seeking our first property in New Zealand, we both knew that we were in unfamiliar territory, and basically “flying blind”. This can, of course, be a little intimidating. In short, it would be fair to say that we had our guards up.
Then we met Jacqui! Not by any astute design... just dumb luck really; as the listing agent for a property we did a drive by on, and liked. Stephen showed us through at first, from our unannounced call off the signboard. He was literally there in 5 minutes. Wow!
From the moment we met her, we were reassured by an obvious presence of both sharp professionalism, and unassuming, friendly warmth. We got the immediate feeling that we were dealing with somebody that absolutely “knew her stuff”, but was there to assist us also. Genuinely!
Long story short, we are now unconditional on that property, and excitedly awaiting settlement. At every significant (and not so significant) juncture along the journey, Jacqui has been there.
We absolutely fluked it in crossing paths with this lovely lady, who, for some reason, has given us the impression at every step along the way, that she is genuinely invested in actually seeing to it that our path to ownership is a smooth and seamless one... in countless little ways.
To say that we recommend this unicorn of the real estate world would be a ridiculous understatement.
We did hit the jackpot, and found the best agent in Dunedin. Thank you so, so much Jacqui, for everything.
Justine and Roger.

Jacqui Johnston
star 4.9 (192 reviews)