We were first‑home buyers searching for a long time, and she never gave up on us. Determined, professional, and wonderfully bubbly, she made every step feel lighter and every setback easier to navigate. Her support, energy, and commitment helped us finally find our forever home.
Lauryn Stephens
Lauryn and the team really knew the marketing strategies whilst also being so bright and making our experience easy. They were very considerate in keeping things ticking along. A very well polished team indeed. The level of professionalism exceeded expectations to make the process smooth for us through a daunting experience. Lauryn had a wonderful way to keep us calm, and her enthusiasm shone through.
Lauryn Stephens
We'd highly recommend Felicity if you're looking for an agent. Felicity was brilliant at communicating with us through the entire process of buying/selling and nothing was too much. Felicity's knowledge of the markets, way of explaining things in layman's terms through to setting expectations and guiding us through the minefields of buying and selling she was a star. Felicity held our hands the whole way and was calm and level headed throughout. We would definitely recommend Felicity.
Felicity Janssen
I was about to give up on my search, but thanks to Lauryn I have a home now! She is very friendly, and as soon as you let her know what are you looking for, she will make things happen. She is very organised and keeps you in the loop at all times. This is my first home, and she had the patience to explain me the process amd what I needed to do, always available for any question I had.
Lauryn Stephens
Lauryn has great negotiation skills and professionalism, she keeps in touch with all the buyers, I reached out to her for another listing which went under offer, however, she was kind enough to discuss other active listings, gave us a video tour and answered all our questions. She guided us through the offer process and helped to make it as competitive as possible, loved working with her and highly recommended
Lauryn Stephens
We’re out of town sellers, and Lauryn made the process extremely easy for us - recomended trusted tradespeople to prepare the house for sale, scheduled and co-ordinated work being done, and even sorted an unknown title issue on our behalf. Lauryn had two offers for us within a few days, and we accepted an offer less than a week after listing. Couldn’t recommend Lauryn more highly.
Lauryn Stephens
I cannot recommend Lauryn highly enough! Her professionalism and expertise are matched only by her warm, friendly personality. Throughout our time working together, she was exceptionally supportive and always willing to accommodate our busy schedules. A perfect example of this was when she graciously hosted us even though the open home was closing in 5 minutes. Her helpful attitude made all the difference, and she went out of her way to ensure every detail was handled perfectly. Thank you for such an amazing experience!
Lauryn Stephens
It was absolutely amazing working with Lauryn and Shelley. They put everything into having the selling process comfortable. We contacted Lauryn after our property had been on market for over a month with very few people come in for viewing. Lauryn gave us honest feedback about our property and things that needed amending to make it more attractive and it absolutely worked. We had more people come to the 1st open home with Lauryn that we have had in 4-5 open homes. She did her absolute best to ensure that our house was sold for a good price so we could move on.
Lauryn Stephens
Shona organised staging furniture to assist in obtaining a best price and added detail touches which we would’ve thought of, all of which would’ve no doubt helped with obtaining the best sale price. Shona estimated sale price was accurate & more than our independent valuation. We were updated daily with feedback Shona was able to competently navigate with any issue including EQC & Trust issues that arose.
Shona Robb
Just from telling Shelley what we were looking for, she knew straight away what we as on the market that was there for us to look at. Nothing was to much trouble for her to tell us about. Very knowledgeable.
Shelley Godoy
As first time buyers we were fairly clueless about the process and what to expect, but from our initial phone call with Lauryn to going unconditional, she and Shelley have helped us every step of the way! Any questions we had were answered without judgement, they know the Christchurch market back and forward and advised us superbly. Without them we would have ben totally lost in a market that moves so quickly! There aren't enough words to say how glad we are that they were recommended to us.
Lauryn Stephens
Both Katie and Jacqui were absolutely fantastic. They were professional, friendly and easy to communicate with. Their support and commitment to ensure things stayed on track made a real difference. Thank you!
Katie Harrison
