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Our reviews

  4.9  
395 reviewsacross 15 different locations, showing 12.
Our qualities as told by our client reviews: honest, dedicated, friendly, responsive, supportive, local expert, clear communication.
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Buyer review
Professional, Passionate, & Exceptional Communication
about 1 month ago
Professional, Passionate, & Exceptional Communication

Working with our real estate agent Caleb was an outstanding experience from start to finish. His communication was exceptional throughout the entire process, always keeping us informed and making everything feel straightforward and stress-free. His professional knowledge of the local area and current market gave us complete confidence in every decision we made. What stood out most was Calebs genuine care for everyone involved. He was committed to achieving the best possible outcome while ensuring both parties were treated with honesty, fairness, and respect. Calebs professionalism, dedication, and passion for what they do truly set him apart. We wouldn’t hesitate to recommend him to anyone looking to buy or sell a home.

Caleb Jeon

Caleb Jeon

  4.9   (56 reviews)
Seller review
Excellent Agent
about 1 month ago
Excellent Agent

When I decided to sell my house, I wanted an enthusiastic, motivated, honest and trustworthy agent who wasn't an overbearing 'cheesy, salesman'. I met Caleb who arrived at my house punctually, very well presented and full of positivity. We introduced ourselves, and after a brief conversation, I realised he was the real estate agent I was looking for. I found Caleb to be 'genuine'. He was very easy to talk to and work with, being personable and friendly during all of our interactions. With each phase of the sale process, he took the time to explain/present everything to me clearly while maintaining a level of confidence and professionalism. He regularly communicated with me to provide updates from the market perspective, and feedback from potential buyers. He was easily contactable and made himself available for discussion even while away on leave overseas. The timing of my house going on the market coincided with a significant weather event (cyclone), and other unexpected factors requiring me to make various changes to dates and times scheduled for meetings, open homes and viewings. Caleb facilitated these last-minute changes, seemingly without issue, and ensured the changes had no impact on the intended event. He was helpful and knowledgeable, answering all of my questions and providing sound information throughout each phase leading up the sale of my house. While negotiating each purchase offer, he presented the information professionally and promptly then allowed me time for consideration and response. From day one, he demonstrated a level of enthusiasm and commitment to selling my house which ultimately led to an unconditional sale which I am very happy with. I would definitely recommend Caleb to anyone looking for a real estate agent who is a genuine guy, is great to deal with and who will give 100% to ensure a positive outcome for all parties.

Caleb Jeon

Caleb Jeon

  4.9   (56 reviews)
Buyer review
Professional Agent Who Made Remote Buying Easy
about 2 months ago
Professional Agent Who Made Remote Buying Easy

Highly Recommended Real Estate Agent. I bought a property remotely through John Ballerby and he made the whole process straight forward. Buying from afar is challenging, but he was professional, courteous, and always prompt with responses. He went the extra mile by engaging his local office to present my offer, which helped everything fall into place without hassle. If you're buying—especially remotely—I highly recommend him. Five stars!

John Bellerby

John Bellerby

  5   (9 reviews)
Buyer review
Great communicater, lovely person
about 2 months ago
Great communicater, lovely person

Phoebe was extremely accommodating and patient, a real pleasure to deal with and got the deal done with great communication. I strongly recommend her as an agent.

Phoebe Crawford

Phoebe Crawford

  5   (42 reviews)
Seller review
Anna always enthusiastic  and professional
about 2 months ago
Anna always enthusiastic and professional

Anna was knowledgeable about market making great sound suggestions for listing property..price etc she is professional in every aspect of her job . Anna was great in finding solutions to issues. Her personal touch in presenting property much appreciated.

Anna Robertson

Anna Robertson

  5   (123 reviews)
Buyer review
We appreciated her professionalism, market knowledge,
about 2 months ago
We appreciated her professionalism, market knowledge,

Anna made the sale of our property at 96A Ocean Road a smooth and well-managed process from start to finish. She communicated clearly throughout, kept us informed at every stage, and worked hard to achieve a successful result. We appreciated her professionalism, market knowledge, and approachable manner. We would be happy to recommend Anna to anyone looking to buy or sell property.

Anna Robertson

Anna Robertson

  5   (123 reviews)
Buyer review
Awesome to deal with.
2 months ago
Awesome to deal with.

Great to deal with all round.

Callum Razak

Callum Razak

  5   (59 reviews)
Buyer review
Anna and her colleague Phoebe Crawford are a great team.
2 months ago
Anna and her colleague Phoebe Crawford are a great team.

Anna went above and beyond for her vendors, urgently seeking a COA from council which came through just in time for me as a purchaser to go unconditional. She explained the process and building issues clearly and communicated with great clarity and timeliness. Both she and Phoebe had unlimited patience during a protracted negotiation and got the result that satisfied all parties. I would readily use them as agents in the future.

Anna Robertson

Anna Robertson

  5   (123 reviews)
Seller review
Reliable with High Energy
2 months ago
Reliable with High Energy

Anna combines deep industry knowledge with personalised service to ensure exceptional results, even in a tough market! I highly recommend this Salesperson. Anna has a delightful person with wonderful communication skills.

Anna Robertson

Anna Robertson

  5   (123 reviews)
13 - 24 of 395
Harcourts Whakatane (ETB Realty)
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