Setting up a WhatsApp group kept us up to speed with what was happening and the team collaborated with us well. Their guidance and knowledge around the current 'uncertain' market was very helpful in setting expectations. Thanks to the Team for all your efforts!
Team Roberts
Gavin, Michelle and team were exceptionally professional and friendly at all times. It was quite an emotional time for us selling our family home having been in it for almost 30 years. Gavin has a very good understanding of the property market, and he kept us informed of all matters relating to the process and continuously kept us realistic and motivated in this not so buoyant market. We were elated when Gavin told us he had a buyer for our home. We are now ready to move on.
Team Roberts
Misaki is one of a kind. She spent many months working with us while we live overseas. She goes above & beyond! Working after hours, days off etc if needed. She worked tirelessly to secure a home that was perfect for our family, while being open & honest about the many houses we looked at. She developed a great relationship with my mum who hired priories in our behalf, of which she will also agree with how professional she is.. which can be hard to find in this industry. Thank you so much Misaki. You’re a gem!
Misaki Oshiro
Hattie understands the market very well and can communicate with both the purchaser and vendor in a very efficient way.
Hattie Liu
Andy has been great to work with. I would summarize our experience with him as: 1) very responsive - via email and or phone, no matter how silly my question was and I'm sure I had one or two. Andy was quick to respond and without judgement (which was really important to my wife and I) 2) respective 3) thoughtful - always took the time to understand what I was trying to say 4) unassuming 5) willing to see things from our perspective 6) felt assured that he was representing the interest of both the vendor and the purchaser 7) tried to find a solution that worked for all My wife and I have only ever purchased two homes before, so we didn't feel that confident going through the process and even though we are supported by lawyers/builders/valuers. I ultimately felt that I could trust Andy, that we wouldn't be intentionally misinformed etc. I would have no hesitation in recommending and or using Andy in any future purchasers.
Andy Chen
Gavin and his team communicated really well had a great marketing plan and worked hard to get the best price at auction.
Gavin Roberts
Gavin and his team were extremely professional, keeping us informed at all times during the selling period and showing our property to its best advantage in a difficult market. I have no hesitation in recommending Gavin to you.
Gavin Roberts
Wonderful experience with Team Roberts … professional, courteous, understanding and empathetic. Recommend highly for real people helping with navigating the real estate environment - nice to have Team Roberts on your side.
Gavin Roberts
I had the pleasure of working with Andy as our property agent, and I couldn't be more satisfied with the exceptional service he provided. Andy went above and beyond to assist us in purchasing our dream property. From the very beginning, Andy demonstrated a deep knowledge of the real estate market and an incredible attention to detail. He took the time to understand our preferences and requirements, ensuring that every property he showed us aligned with our needs. What truly set Andy apart was his dedication and commitment. He was always available to answer our questions, provide valuable insights, and guide us through the entire process. His professionalism and expertise made us feel confident and informed at every step. Andy's negotiation skills were outstanding. He worked tirelessly to secure the best deal for us, and we truly appreciate the effort he put into getting us the property at the right price. I cannot recommend Andy highly enough. If you're in need of a property agent who genuinely cares about your goals and works tirelessly to achieve them, Andy is the person to turn to. Thank you, Andy, for making our property purchase a smooth and enjoyable experience!
Andy Chen
Simone absolutely knows the Wainui area inside out. She took the time to get to know us and our family and we felt she was working on our behalf as well as the vendors to see us own our dream home.
Simone du Bernard
Andy is the best agent I have worked with so far. He is super patient, super helpful, always approachable, responsible as well. He can understand me as a buyer’s needs, and really put his feet in my shoes. When I had a very bad experience with previous agent, I reach out for his help, he jumped in immediately, and finalize the remaining work nice and warm, no drama, only full of gratitudes from me. He understand as a first home buyer, how difficult for us to understand the process, to be honest, he is the best. I will go to him again for next house, and highlight recommend him for everyone.
Andy Chen
Good Job and Excellent Communication Skill with Andy
Andy Chen
