Kerry was overseas when I initially connected with Bayleys, and I was fortunate to sign up with the help of her very capable and qualified realtor assistant Jo. Kerry is obviously very good at her job, to the point that she is a very busy and in demand realtor. Jo was a constant for me during the 10 month period my house was on the market. I had more comms with Jo because Kerry was very busy, and more often than not, Jo ran many of my open homes (and there were many over the 10 months!). I am very grateful to Jo & Kerry for the support and guidance they gave me, and for their patience while we traversed this path. I may not have sold my house for what I wanted, but after so long on the market, it all came together at the end as hoped. Thanks so much to Jo, Kerry and the team at Bayleys Gisborne.

Kerry Low

star   5   (64 reviews)

Jenny was endlessly patient and such a great listener. We had some vigorous discussions but she was always professional, clear in sharing information and exceptional at answering my many questions. Her reports after the open homes were informative, timely and always positive. She is a master of organisation and kept track of all the many strands of this process. I didn't have to do a thing......it was all very confidently and capably organised by Jenny. Stress free..... Open homes were very well attended and my home was always in good hands. And she found buyers who were qualified to purchase and keen and kept them informed, updated and answered all their queries in consultation with me. On auction day Jenny was incisive and very proactive. She acted on all the scenarios we had discussed prior to auction and achieved the perfect result for me. To be honest, the process of selling my house was very challenging, but Jenny retained her calm, her sense of humour and her very personal and open communication to the fall of the hammer. Well done Jenny - you were amazing and I will be forever grateful for your intelligence and above all your kindness and courtesy. Kia Kaha Virginia

Jenny Murray

star   4.9   (32 reviews)

We found Jenny very good at keeping us informed and realistic about the current market.

Jenny Murray

star   4.9   (32 reviews)

Katie has a thorough knowledge of the Mahia market. As someone that had never sold a property, Katie explained my options and the processes involved clearly. As a result I was able to make an informed choice and together achieved the desired result.

Katie Bowen

star   4.7   (14 reviews)

Aiden went the extra mile for us again and again in the selling of our house; pursuing leads with clear communication. Aiden worked tirelessly to see that we got a quick sale within the price region that we had hoped for . Would highly recommend to anyone wanting a quick and easy sale of their home.

Aiden Holland

star   5   (12 reviews)

Recently brought my first home and dealt with Harriet who was awesome, thank you for your work Harriet much appreciated 🙂 highly recommend

Harriet Anderson

star   5   (14 reviews)

No comment satisfied with the outcome

Harriet Anderson

star   5   (14 reviews)

However all was handled well when we put a realistic fixed price on the property Jenny's negotiating skills got us what we asked for, which was considerably less than value indications given on sign up but to be fair was where We thought realistic for the condition of the property Praise is due for people skill coz I got grumpy a couple of times and She dealt with that really well Way to much texting when a simple call would and only in my opinion would be alot easier Regards Rodney Wilson

Jenny Murray

star   4.9   (32 reviews)

I was initially very hesitant about selling my property again, as my previous experience with a real estate agent had not been positive. However, when the time came to sell, I chose Katie because I considered her to be the Mahia expert. From our first meeting, Katie was well prepared, providing information on past and current property sales in the area, along with different sales package options. She immediately put me at ease and explained every step of the process clearly. Throughout the entire journey, Katie kept us well informed by both phone and email, right through to the final sale. Her support and professionalism continued even on moving day, when she came to visit us. I would highly recommend Katie to anyone looking to sell their property.

Katie Bowen

star   4.7   (14 reviews)

I can't thank Harriet enough always kept me in the loop of property's coming up for sale & i finally got one thanks to Harriet.

Harriet Anderson

star   5   (14 reviews)

We chose to work with Katie because she helped us purchase the land originally and had also previously sold another property for us. Given her strong presence in the area, we felt confident she would be the right person to help us through the sale. Unfortunately, the experience over the time it took to sell the land was disappointing and, at times, quite disheartening. What we struggled with most was the lack of communication and engagement throughout the process. Updates were infrequent, and in most cases, communication was initiated by us rather than Katie. There was very little sense that our property (or us as clients) were a priority. Selling land is understandably different from selling a house, and we appreciate that it can take time, but we still expected to feel supported and informed along the way. Instead, the process often felt impersonal and disconnected. By the end, even after the sale finally went through we didn’t receive so much as a phone call to acknowledge the result, congratulate us, or thank us for our business and patience. After such a long journey, that really stood out. We stayed with Katie because she dominates the local market and we felt we had limited alternatives, but overall, it was not a positive experience. We had hoped for a more genuine level of care, communication, and professionalism throughout what was a significant and emotional process for us.

Katie Bowen

star   4.7   (14 reviews)

Very responsive to all questions. Great communication regarding all leads. Was very helpful in final negotiation in a tough market.

Jenny Murray

star   4.9   (32 reviews)