Agencies in Rotoiti Forest, Bay of Plenty

Janelle kept us up to date throughout the whole process. The setup of the WhatsApp communication group kept everyone informed. Janelle was always available by phone as well.

We have had our property listed with Rochelle and Neil in a pretty tough market and wow have they gone the extra mile, (even washed our deck after a storm when we were away). Communication was top notch and nothing ever a problem, thank you for all your hard work team. Cheers

Quinton is an excellent communicator, he immediately gave us feedback after each encounter with buyers, worked very hard to secure a sale, and was always friendly and professional. Kim also was keeping us up to date with appointments and worked hard to support the process. The photos were outstanding and presentation guidance was very helpful. Overall we got a sale that happened quickly prior to auction due to hard work and good marketing.

We used Brooke when buying our home and then 3 years later when we were ready to sell. She not only knows her stuff but also held my hand throughout and answered my many, many (many) questions. She is warm, friendly, and funny too; you'd be silly not to use her for your next sale or purchase.

I was the buyer, for me the conduct on behalf of Mel’s vendor was my first experience. The balance of really understanding her client, managing their requirements was first and foremost, she was upfront and honest and worked with me on what could be achieved and various options. I ended up being highly impressed that I was also about to list my own house for sale with Mel. I have and will continue to recommend her to others. It’s more than a job to her and I valued the fact she listened to what I needed and how that may work with her vendors. Frankly if it wasn’t for her I likely would not have continued with the process and not purchased the property she was selling. Trust is a high must have with a real estate agent who manages your asset and debt for you, and there’s nothing worse than being told and sold things that simply aren’t true. Mel is highly trustworthy, effective, focused and responsive. Because of all that, you continue to engage with her and work with her.

Brooke brought energy, enthusiasm and clear communication to our property sale. Brooke left no stone left unturned and, after four months on the market with another company, she achieved a successful result within just two weeks. Brookes skillset is polished & she achieved an excellent result for us.