Agencies in New Lynn, Auckland

Dear Raj, I wanted to take a moment to express my sincere and deepest gratitude for your exceptional work and dedication over the past five years. Looking back, viewing over 60 properties with you truly underscores your incredible patience and commitment to finding the perfect home for me. When we finally found *7C Titirangi Road, New Lynn*, I immediately knew it was the right fit—it perfectly matched the budget and criteria we had worked on for so long. Your professionalism, however, went *far beyond my expectations*. I will always remember your response when I mentioned I was also viewing properties with another agent: *"Go ahead brother, no problem, our aim is to get a nice property for you in budget."* That generosity and focus on *my* goal, not just the sale, is something I deeply respect and value. Beyond your dedication to finding the right home, I truly appreciate the comprehensive support you provided behind the scenes: Property Management: Thank you for introducing me to Mr. Rowan, who has already proven to be an invaluable property manager. Due Diligence: Your efforts in *getting the building reports* and making that entire process feel effortless were essential. Personal Support: Coordinating the *curtains* and organizing the *formal introduction with the vendor* are the kind of personalized touches that truly set you apart. Having shared many lunches and having you meet my parents, you have acted not just as my agent, but as a trusted advisor and friend. You genuinely feel like family to me. Thank you, Raj, for your relentless effort, your professional expertise, and, most importantly, for your friendship. I could not have achieved this without you. I look forward to celebrating once the property officially settles! Warm regards,

Dennis is a pleasure to work with. He went out of his way to help us, both with the deal, but also physically to carry some boxes from the car to the house. He is kind and extremely diligent in what he does. We cannot thank Dennis enough for what he did for us.

Pete was very professional, communicated very well. He had alot of very useful advice on the property, area and how to present the property well to get best dollar I would hesitate to use Peter again for any sales I may have

Pawel is truly unforgettable - not simply because he sold my house, but because he is a remarkable human being who treated me with respect and dignity throughout the entire process. In the past, I had difficult experiences with other agents, but Pawel and his partner Jock Kooger stood out for their honesty, transparency, and professionalism. From the very beginning to the final settlement, our conversations were respectful, clear, and free of any miscommunication. Their approach to selling property was thoughtful and effective, and I felt supported every step of the way. I cannot praise Pawel and Jock enough. Even though I no longer live in New Zealand, I will aways remember their support as a key part of starting fresh in my new country. I wholeheartedly recommend Pawel and Jock to anyone seeking trustworthy, respectful professional real estate agents.

In what can only be described as a very challenging market, Michael demonstrated professionalism throughout. He listened, he reassured and he just got on with it. The property video captured the essence of the property and I have no doubt brought the people through. The video was beautifully done. We had alot of foot traffic which enabled Michaels thorough knowledge of the market, his confident communication style and most importantly his negotiation skills to produce a successful campaign. Will be forever grateful to Michael and his team. We were in great hands throughout.l

Brandon was professional and responsive throughout the purchase of our home at 1 Noble Court and successfully guided the transaction through to settlement. Communication was generally clear, and he was available when questions arose during the process. However, as buyers, the experience felt quite one-sided at times. We understand that an agent's primary responsibility is to their vendor, but there was limited engagement with us beyond the core transaction itself. Following settlement, there was no follow-up to check how we had settled into the property or whether everything had been handed over as expected. We also encountered some additional items left behind by the sellers that required our time and effort to remove after taking possession. While this may not have been directly within Brandon's control, it did impact our overall experience and could perhaps have been identified and addressed before settlement. Overall, Brandon was professional and helped facilitate a successful purchase. We would encourage a greater focus on the buyer experience, particularly around post-settlement follow-up and ensuring a smoother handover process, as these small touches can make a significant difference to how clients remember the experience.

Simon and his team know the area well and the market trend was very good in getting the price we needed with negotiation skills and professionalism highly recommended