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Clive was a great agent to work with. He was very quick with his communications via message and calling. He answered any and all questions we had promptly, regarding properties, and the buying process. Clive is experienced in the West Auckland area, and gave us up to date info on the trends of the market in this area, and found different properties to suggest, that we may not have considered at first. His negotiation skills are very good. He was clear telling us prices that properties would likely go for, and recommended offering in certain price ranges to have more success if we wanted to make an offer. However, when we offered lower than these on some cases, he was supportive and respective of our decisions. Clive was professional from the moment we met him. He communicated clearly and helped us through the signing of documents as it was our first home. We’re thankful for his help, and we wish him the best! We’ll be in touch in the future!

I walked into Barfoot & Thompson wanting to sell my property of 34 years, one of the BIGGEST decisions,damaged from tenants, not knowing where, how , to start that process. The first meeting , Clive , listened ,and showed examples of properties, in the same state (close to) ,in the area . Suggesting Auction would be the best for the situation, He was very informative, and had a very calm disposition, I left hopeful, RELIEVED, and reassured with the circumstances surrounding my decision. .Tenants moved out I contacted him again and got the ball moving in January 19th/20th 2026. We went through current market pricing for the area , examples of properties , I asked all the questions I could , he gave me all the information I needed ,to follow through ,to sort things, eg clearing the property of a caravan, how , with who..? Left with the Agency Agreement that day, and the following days after ,I was contacted with updates and schedules and vice versa he was available for unplanned calls and txt from me. His knowledge, guidance ,reassurance , made it easy to understand and make clear unpressured decisions moving forward. Clives professional marketing of the property, eg..photography , the headliner for the sale of the property, was above and beyond my expectations . Pre-auction offer was made, 2 weeks before scheduled live auction date it was a whirlwind from then. Clive put in a lot of groundwork within that 3 days,sending through documents to sign off on, making sure there enough agents perspective buyers at the auction.The actual auction was 15min . It sold for well and truly over the reserve price well beyond what I truly expected , on February the 18th a month after I first met Clive . I’m so grateful & appreciative of Clive and team at B&T Royal Heights .I would highly recommend his services if you are buying or selling property, it was a personable yet professional experience overall So happy and grateful. Thankyou Clive ! 😊

Clive had good market knowledge and provided a realistic market appraisal. Having readied the property for sale expectations were raised to thinking I could sell on the higher side of the appraisal but this did not happen. Clive went above and beyond what was expected as I had water in the basement and he went to check on it during bad weather and advised on what was necessary to fix it. He also had to deal with keeping the cat inside while open homes were on. Clive was always on time for open homes and gave thorough weekly feedback. During negotiations when selling Clive was very helpful in how to approach these to get the best possible outcome. Selling over the summer holiday was tricky but Clive made it a positive experience.

Courtney was nothing but courteous, transparent and so easy to deal with over purchasing our wonderful new home through her. She is an excellent communicator and always replies to phone calls, messages and emails without fail! Courtney was on the level and very honest with all her dealings with us. We imagine she makes all walks of life feel so comfortable dealing with her whilst naturally working hard for her vendor to achieve the best result for them, as we understand she should. We believe that she treats buyers such as us with total respect knowing the big picture that buyers may also become vendors as well one day. Courtney is so genuine we are sure that even if she knew that a vendor or buyer may never use her again, she will treat everyone no different with total respect! We will never hesitate in recommending Courtney to anyone we can that is looking at buying or selling a property and in fact would go out of our way to do so! We feel Ray White are extremely fortunate to have Courtney as part of their team and to consequently reap the rewards from her wonderful work. We wish Courtney every success going forward in her career!

Courtney was an absolute delight to work with from day one. From our very first meeting, she was understanding, kind, and truly listened to what I needed to achieve with the sale of my property. As my home was quite unique, there were a few hurdles along the way, but nothing was ever a problem for Courtney. She approached every challenge with a positive attitude and worked tirelessly to deliver an outstanding result. Not only did she successfully sell my property, but she also supported me through the purchase of my next home, making the entire process seamless. Her communication was exceptional throughout, and while she has a warm and friendly nature, she also puts in the hard work behind the scenes and negotiated a fantastic outcome on my behalf. I would highly recommend Courtney to anyone looking for a trustworthy, hardworking, and knowledgeable agent. She is honest, reliable, and truly knows her stuff.

Able to supply contacts for quotes or services. Gas supply, curtains and a builder.

Maddisyn and Ashley were very professional and easy to work with. They provided regular communications around progress and got us a fantastic result.

Maddy was in regular contact with us as well as prospective buyers. She always kept us up to date with all the sales and house prices in the area. Maddy also gave us good advice when needed.

I worked with Maddisyn when selling my dad’s house and she was wonderful throughout the entire process. She was attentive, understood exactly what was needed and made everything feel straightforward and well managed. Maddisyn had interested parties through the house quickly and from appraisal to securing a buyer it was only two weeks. I couldn’t fault her communication or professionalism and would highly recommend her to anyone looking to sell.