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Even though I was going overseas before listing my property, Halle still accepted my request and took full responsibility in all aspects from listing and marketing my property to finally sold it under the hammer. She was marketing it in all kinds of available medias including traditional ways and nowadays most modern platforms. She informed all potential buyers from her database and urged them to view my property promptly. Also she was arranging open homes and encouraged all potential buyers to attend the auction. Although I was overseas during the whole marketing and auction period, she always kept me informed about the procedure and communicated between me and the potential buyers. She even helped me to get a plumber to fix a water leaking issue. When she received pre auction conditions from potential buyers, she always explained to me in details whether there were any potential risks and gave me her professional suggestions. There were total five groups of different pre auction conditions I signed before auction and finally my property was sold successfully under the hammer. I definitely give the credit to Halle Zhang for her hard work. She is so polite, patient and professional but not pushy. I am no doubt to recommend Halle Zhang to anyone who wanting to sell or buy a property. You will not regret for your decision.

We had an outstanding experience working with Fan and Ben. From the very beginning, their planning and strategy were clearly well thought out and tailored to the current market conditions. Their deep understanding of the market gave us confidence in the pricing and positioning of our property — and the results truly spoke for themselves. Our house was sold literally within three week, exceeding our expectations. The team’s efficiency throughout the entire process was remarkable. Communication was clear and timely, and they handled negotiations with professionalism and skill. When it came to managing the contract, everything was dealt with promptly and smoothly, making what could have been a stressful process feel seamless and well-controlled. What truly set them apart, however, was their commitment beyond the sale. Even after settlement, the team continued to support the buyer with excellent after-sales service. They took initiative in addressing post-settlement matters directly with the buyer whenever possible, which significantly reduced the pressure on us as sellers. Their willingness to go above and beyond demonstrated genuine care for both parties and a strong sense of responsibility. We are incredibly grateful for their dedication, expertise, and high level of service. I would not hesitate to recommend Fan and Ben to anyone looking for a professional, efficient, and truly supportive real estate team.